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All reviews best westerns tower room complimentary breakfast breakfast staff great stay the ground floor the breakfast area rooms are clean front desk staff pool and hot tub stayed one night parking lot yogurt bw tubs highway pet
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Reviewed 5 April 2021 via mobile

This place was amazing! Our rooms were clean and everything was in place. The receptionist were all so nice, specially Anjali, she was so sweet and helped a lot. I recommend this hotel to everybody with families and kids.

Date of stay: April 2021
Trip type: Travelled with friends
Thank amitavs2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 5 April 2021

amitavs2021,
Thank you so very much for your generous positive review ! It certainly seems like you had a greats tay with us at the Best Western, Kelowna.
Anjali will be overjoyed to read your comments about her too, it means so much to our team when they get a name call and it is very much appreciated.
I hope that means we will see you again soon when you next visit the Okanagan, summer is just around the corner!
Stephen.

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Reviewed 27 March 2021

BW Plus in Kelowna is one of a kind when it comes to ambience, staff kindness, breakfast which never runs out and a great pool and hot tubs. We would go there over and over again. The staff are the most pleasant and kind we have met.

Date of stay: March 2021
    • Value
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Review collected in partnership with Best Western
Thank Almas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 27 March 2021

Lovescree, Thank you ! I love your review a well as your name ! That quite made my day reading your lovely words and as you know we at the Best Western Plus in Kelowna always try our hardest to get you the best service with the best most friendly people ever! I hope that we do see you back time and time again. We all appreciate your review ! See you soon. Stephen

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Reviewed 21 March 2021

We stayed one night in the tower after having a long day of golf and a few to many drinks, so used up best western points and got a free room. Staff had us checked in with complimentary waters in under 5 minutes, and the rooms were spotless and comfortable. All the staff we encountered were very accommodating, and the morning breakfast was very good considering the limited menu. Every effort was made to make us feel comfortable, and I would recommend this location.

Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank twysted2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 March 2021

Thank you ! I am so happy to read tat we were able to be your port in a storm so to speak and that we were able to take such good care of you all! It is really nice to see tat golfing has begun and spring has sprung in Kelowna and the Okanagan already!
Let's hope for a long and successful golfing season and many more stays with us at the Best Western ! Stephen

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Reviewed 9 March 2021

Prior to Covid, we travelled a great deal and now are restricted to essential travel so we wanted to make our stay special. I chose the perfect place to stay while in Kelowna. A short drive to the Hospital which was our reason for being there but also so very close to everything from parks to shopping, to the airport and even walking distance to many preferred restaurants. This is the only place I will stay when in Kelowna in the future as the price was good and the room was perfect. We had our Doggy with us and yet were on the fourth floor with a balcony and a view that was beyond belief. They had a very nice Pub on site and also so very many places for my Doggy to go out for his walks. Safe even when we were out for a late night Doggy walk. Staff were amazing and really cared that our needs were met in every way. Breakfast is included and was very good with a huge variety of hot and cold pre-packaged foods. Very fresh and with the option of eating in a lovely spacious room by the pool or taking it up to your room, it was a great way to start the day. We had a very nice visit o Kelowna mainly because we had a great place to return to at the end of the day.

Date of stay: March 2021
    • Value
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Review collected in partnership with Best Western
1  Thank Teatuanui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 10 March 2021

Teatuanui, Thank you so much for your wonderful 5 star review after your last stay with us in Kelowna at he Best Western Plus. We really appreciate your kind words and they will prove to be an inspiration to each and everyone of of the team in theri daily pursuit to deliver the very best service that they possibly can, so thank you !
I hope that you are feeling a lot better and that your next stay with us ( doggy and all!) wil be for much nicer reasons.
See you soon !
Stephen.

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Reviewed 25 February 2021

Enjoyed our stay, place was clean and they had nice rooms. Good location, close many restaurants and shops. Staff was friendly and helpful. Overall good stay, will stay here again when we return to Kelowna.

Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ron999666333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen Dodwell, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 25 February 2021

Thank you Ron for your wonderfully positive review, it is always great to read such nice words, all of us here appreciate that and the fact that you have taken time to let us know .
We all here at the Best Western try our utmost to make every stay extra special and I hope that means that when you do come back to Kelowna that you will once again choose to stay with us , I hope so !
Stephen

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