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All reviews best westerns tower room complimentary breakfast breakfast staff great stay the ground floor the breakfast area rooms are clean front desk staff pool and hot tub stayed one night parking lot yogurt bw tubs highway pet
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Reviewed 12 June 2020 via mobile

Allot of changes given the covid safety requirements. No housekeeping which was actually good so you knew that anything you'd wiped down yourself hadn't been touched. Loved the available coffee from the front desk as well as the grab bag breakfast offering. Great service from all the staff. Excellent experience.

Date of stay: June 2020
Trip type: Travelled on business
1  Thank LLHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 July 2020

Dear LLHH,
Thank you for your excellent review of our property. We're truly happy to see that you had such a great experience and look forward to welcoming you back again in the future.
Warm regards,
The Team @ The Best Western Plus Kelowna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2020

We visited during the phase 2 of covid restrictions in BC. The hotel had taken all precautions to keep us and their staff safe and we appreciated this very much. This included no room service and a limited breakfast, no pool or shared eating area. This was all very ok of course.

Date of stay: June 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank helen_edley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 July 2020

Dear helen_edley,
Thank you for your excellent review of our property. We're truly happy to see that you had such a great experience and look forward to welcoming you back again in the future.
Warm regards,
The Team @ The Best Western Plus Kelowna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2020

Excellent stay. Clean and quiet rooms. Balcony is a nice bonus for those who smoke. Staff were all very friendly. With the new covid rules they do not clean your room which was fine for us. Anything we needed front desk would supply. Will definitely book here again!

Date of stay: May 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Safari58558220663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 July 2020

Dear Safari58558220663,
Thank you for your excellent review of our property. We're truly happy to see that you had such a great experience and look forward to welcoming you back again in the future.
Warm regards,
The Team @ The Best Western Plus Kelowna

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Reviewed 12 May 2020 via mobile

We stayed here for a night over the weekend and thoroughly enjoyed our stay. We had a room in the tower, and it was very clean and spacious. The service from the front desk was excellent despite the ongoing pandemic, and the hotel was quiet and clean. The location is absolutely perfect with a lot of restaurants within walking distance to pick up from, and is not far from anything else you could think of doing in Kelowna.

Date of stay: May 2020
Trip type: Travelled as a couple
1  Thank 3alicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 July 2020

Dear alisiyag2017,
Thank you for your excellent review of our property. We're truly happy to see that you had such a great experience and look forward to welcoming you back again in the future.
Warm regards,
The Team @ The Best Western Plus Kelowna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2020

There is a lot to like about the hotel. We would like to give thanks to the dining room staff for their efforts in stocking all breakfast items and prompt cleaning when there are a lot of guests. We want to give a special thanks to Helen for taking that extra effort in making us feel welcomed and appreciated. Robert & Glen

Date of stay: January 2020
    • Value
    • Location
    • Service
Thank BCvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwkelowna, Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 27 March 2020

Dear BCvoyage,
Thank you for taking the time to provide us with your feedback and we're happy to hear you had such an enjoyable stay.
We look forward to welcoming you back again in the future.
Kind regards,
Mathew Zurbrigg
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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