16 rooms were rented at the Playa Del Sol from guests from Ontario and BC for a wedding being held in Kelowan As you are all aware, the cost is not a drop in the bucket.... Upon arrival of several guests between the hours of 7:00 PM to 10:00 PM,( all arriving at different times), we all met in the room belonging to the parents of the groom. At exactly 11:15 PM security was at her door advising we were too loud and if she had to come again, they would impose a $200.00 fine for each offence. Needless to say, the mother of the groom was very upset all week, for fear of anyone making too much noise. The next evening, we all met outside in the courtyard at another guests room. We bbq steaks and such. At 9:15 PM.. security at the door advising we were too loud. When we asked him if there had been a formal complaint, he advised that No, there was no complaint made. The parents of the bride had an informal meet & greet evening where again security showed up at 11:15 to complain.
We feel very dissapointed in Playa Del Sol for not advising this group of the ABSOLUTELY no noise policy. The organization should have known when 16 rooms are booked for one wedding that they should have advised us. After spending close to 30,000.00 at this resort and constantly being harassed, we all have a bit of a sour taste in our mouths about staying at this resort. All involved including the residents from the Kelowna area will definitely not recommending this resort......
- Official Description (provided by the hotel):
- Playa del Sol is a 4* Luxury Condominium Resort in the heart of the breathtaking Okanagan Valley. Cool off in the 3rd level swimming pool, warm up in the hot tub, pamper yourself in the Spa, tone-up in our fitness facility, or de-stress in the steam room. You can barbeque by the pool or indulge yourself at the Resort’s tantalizing Cabana Bar & Grille. Enjoy steaming lattes at the Coffee Shop. Whether you want to play or relax, Playa Del Sol has it all! ... more less
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- Also Known As:
- Playa Del Sol Hotel Kelowna