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“Great food but at a higher cost now”
Review of Westlake Grill

Westlake Grill
Ranked #54 of 347 Restaurants in Red Deer
Price range: US$12 - US$66
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: Beautiful Character Restaurant featuring quality local ingredients. Perfect for romantic dinners for 2 (seperate room), dining room for groups and families, patio, licensed outdoor firepit. Chef created lunch and dinner menu. Sunday Morning Breakfasts. Carriage Date night packages featuring a private carriage/sleigh ride for 2 followed by dinner for 2, complete with a bottle of wine, box of chocolates and a long stem rose.
Reviewed 26 June 2018

This place is great and the food and service is always really good. We have come often and given gift cards to others so they could enjoy it too. Unfortunately, this most recent time came with a strong "sticker shock" as the menu has changed and the prices have gone up considerably since out last visit. They were very accommodating and able to make the bison burgers we have come to really enjoy but at $29 a plate now...it was too much; and we didn't even get the Ranch Rider's Burger with lobster (also $29).

I don't profess to know much about the restaurant industry and I can assume that there was a reason for the increase in prices so I am not going to question why they did it. We will just have to cut down our patronage to a "once a year" visit now.

    • Value
    • Service
    • Food
Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 79 reviews

Reviewed 25 May 2018 via mobile

Pros: easy to get a reservation; friendly staff; prompt service; good food for the most part.
Cons: expensive, considering some notable oversights; hit-and-miss steak doneness; steamed potato not taste tested in kitchen (too salty); overly tart Caesar salad; over done ravioli appetizer; dirty windows; fake flowers as decoration; DEAD FLOWERS at front entrance; construction of front entrance during high season.
I provide these seemingly nitpicking observations to alert the owners to their apparent unawareness or disinterest in elevating their restaurant's optics to match their prices. I realize this is a ranch and a City owned property but this could truly be more of a gem with a bit more effort. Customers DO notice these things, and will dine elsewhere. For the price we paid, I expect pretty much perfection! ($500).

This was our second visit. On our first visit we were seated at a booth that was too small for four regular sized adults. On our second visit there was only our party and two others, but all seated in close proximity. This is a pet peeve of mine, as it is usually just done to make things easier for the servers. Who, then, is seated in the upper section marked "Reserved"?

Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel M, Owner at Westlake Grill, responded to this reviewResponded 29 May 2018

Hi Nancy

Thank you for the input. We meet with our service team every Tuesday to review areas that can be improved.
Just to let you know, our upstairs dining area is reserved for couples (2 tops) as we are first & foremost a romantic date night spot for couples.
We also meet regularly with the City Park Management team so your timing is a good reminder for us to mention the construction and window seal issues.
Thank you again for taking the time to comment.

Respectfully

Joel Martens

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

While a little difficult to find - the effort is worth it. A unique selection of specially prepared foods that are certainly top notch. I would recommend a reservation but sometimes you can get lucky in a walk in.

Thank Z5872BVdavidw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel M, Owner at Westlake Grill, responded to this reviewResponded 29 May 2018

Thank you David for your kind words and good advice. Hope to see you again soon.
Cheers
Joel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2017

We held a family gathering at Westlake Grill. Our server was friendly and attentive, the restaurant attractive. The menu looked exciting and creative; however, the food was bland and mediocre at best. For $22 I had a bison burger that was overdone, with a saskatoon berry BBQ sauce that had no flavour. Members of our family felt the quality and flavour of their entrees did not live up to the billing, and did not justify the high prices.

    • Value
    • Service
    • Food
Thank Wonderspark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel M, Owner at Westlake Grill, responded to this reviewResponded 11 March 2018

Sorry to hear that. Our Chef's are always working on improving and we meet every week to discuss the weeks reviews. New menu launch coming soon. I do hope you will check it out again. I might recommend the Sunday night Prime Rib for just 29.95. Large portion and delicious served with a house made yorkie and Smokey Jus.
Respectfully
Joel M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

Service was very good - our server Nicole was knowledgeable - recommended some nice wines. We were not rushed but also not ignored! Food was very good. Looking forward to going back soon!

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Thank Travelrox60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel M, Owner at Westlake Grill, responded to this reviewResponded 11 March 2018

So glad to hear you enjoyed your anniversary with us. Thank you for sharing! : )
Cheers
Joel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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