We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (720)
Filter reviews
720 results
Traveller rating
139
252
178
102
49
Traveller type
Time of year
LanguageAll languages
More languages
139
252
178
102
49
Show reviews that mention
All reviews loft room frosted glass hotel lobby is next morning same building ice field columbia icefields discovery center twin beds restaurant staff amazing location remote location surrounding mountains stayed one night high season little pricey canadian rockies
Filter
Updating list...
137 - 142 of 720 reviews
Reviewed 8 September 2017 via mobile

The glacier view inn is not as advertised!
First we had trouble finding any parking and even finding the hotel entrance thru the hords of tourists . There is no designated parking and you have to hike your luggage in. The room views of glacier are subpar for a hotel advertising glacier views,you get a tiny window .
The sink and shower didn't drain in our room.
The hotel that charges 300+ nightly apparently ran out of coffee so we couldn't even have our cup of joe in the morning.
The website is misleading about the restaurant offering a la carte options.During our stay they only offered the expensive buffet (breakfast and dinner)We felt swindled for the money we paid .
Not to forget that the staff were not the friendliest ....

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank JEREMY T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolane D, Manager at The Glacier View Inn, responded to this reviewResponded 8 September 2017

Hi JEREMY T,

Thanks for taking the time to email us about your recent experience at our property.
We are sorry that you didn’t enjoy your stay with us. Yes, the hotel was out of coffee for 1 day and we did offer free unlimited coffee from the restaurant all day long for the hotel guest. We are currently looking at improving the rooms and amenities that we offer to our guests in the next 2 years plan. We have just remodel the 2nd floor this season with a brand new cafeteria and restaurant. Because of our remote location, and the number of months that we are open, we are doing renovation small pieces at the time. We are aware that the hotel needs to be remodel and are planning to do it. Concerning the menu offer at the restaurant, we will look after the menu that is online to make sure he does represent what we are offering. We are sorry if that didn’t represent what the restaurant is offering. The menu isn’t fix and they have night with buffet only and other night are with a menu a la carte only. Due, to comments from our guests, they switch to a breakfast buffet option in the restaurant for a fastest, same price range and with more option menu. You can still order breakfast sandwich, fruits, muffin etc.. from the cafeteria if you don’t want the buffet. We do have parking for our guest and it’s the closest to the building that it can be. Guests can drop of their luggage’s directly when the hotel lobby is before and after tours as for your safety.
Again thanks for taking to write a review.

Kind regards,

Karolane Delisle
Glacier View Inn Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Nice place to stay, amazing views. This is all it has going for it. Unclear signs for the glacier view check in. Totally chaotic. Got to room, good that there is a second level.
Forced to eat at the altitude restaurant, no where advertises the buffet option. Unless you are right outside altitude. It's $42 +tax each...not great when the nearest town is Jasper...they have a captive audience if you stay here so bring your own sandwiches for dinner/supper.

Date of stay: September 2017
Trip type: Travelled with family
1  Thank Marsh140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolane D, Manager at The Glacier View Inn, responded to this reviewResponded 8 September 2017

Hi Marsh140,

Thanks for taking the time to email us about your recent experience at our property.
We are sorry that you didn’t enjoy your stay with us. Concerning the menu offer at the restaurant, we will look after the menu that is online to make sure he does represent what we are offering. We are sorry if that didn’t represent what the restaurant is offering. The menu isn’t fix and they have night with buffet only and other night are with a menu a la carte only. Due, to comments from our guests, they switch to a breakfast buffet option in the restaurant for a fastest, same price range and with more option menu. You can still order breakfast sandwich, fruits, muffin etc.. from the cafeteria if you don’t want the buffet. We do have parking for our guest and it’s the closest to the building that it can be. Guests can drop of their luggage’s directly when the hotel lobby is before and after tours as for your safety.
Again thanks for taking to write a review.

Kind regards,

Karolane Delisle
Glacier View Inn Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

This hotel is very good, clean and in a great location for the columbia ice fields and sky walk.
We at the restaurant for buffet dinner which was good. We also had breakfast there which was probably one of the worst buffet breakfast i have ever had. No toast or cereal and the rest of it looked like over cooked left overs from the night before.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

Great numbers of Tourists between 10 am and 4 pm
Staff very helpful.
Food quality high.
Good wines.
Need to improve access for disabled. Long walk to parking. Need drop off area for hotel guests and disabled.

Loved the glass walkway

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank toniturchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolane D, Manager at The Glacier View Inn, responded to this reviewResponded 16 September 2017

Hi toniturchi,
Thank you for your review and the positive feedback of our staff, dining and Skywalk. Unfortunately, due to the high flow of buses during the day, guests are not able to drive vehicles to the hotel drop-off area, however this is available in the mornings and evenings before and after tours, and we are able to make other arrangements during the day for special circumstances such as disabled guests for whom the distance between the hotel and carpark is too far, such as a shuttle driven by one of our staff members. If visiting us again, please be sure to ask our friendly staff for any accommodations that need to be made.

Kind regards,

Karolane Delisle
Glacier View Inn Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

It was nice to have a hotel right next to the glacier. After our adventure we were able to relax . However beds needed to be more comfortable and noise from other guests disturbing. Also very limited dining.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank H5933GNsarahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karolane D, Manager at The Glacier View Inn, responded to this reviewResponded 16 September 2017

Hi H5933GNsarahk,
Thank you for your review of the Glacier View Inn. I’m pleased you enjoyed the convenient location of the hotel to the glaciers. I’m sorry that you found the beds uncomfortable and that the noise of other guests effected your stay, and I will pass your feedback regarding dining options to the food & beverage manager. Once again, thank you for your feedback.

Kind regards,

Karolane Delisle
Glacier View Inn Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews