Only place to stay and they know it, and hence are not highly motivated to make your experience pleasant.
Our room was spacious but many of the finer details were wanting - screen windows missing, no fridge, and pictures hung over the beds in such a way that I paid there hoping I wasn't going to be decapitated in the night.
The restaurant scene was simply obscene price-gouging. The cafeteria (where you want to eat) closes at 6pm sharp and the staff are quite rude about it. We walked in at 5:55 and were told we'd have to take our outside (amid the flies and mosquitos) because at 6pm sharp they force everyone to leave. Such service! Obviously they want to make families pay the $49/person buffet...which looked like glorified cafeteria food. The cafeteria was overpriced already...this is simply abusive.
The ground floor was constantly jammed with people because they queue there for tours, plus there's a gift shop, etc., so you fight through that with luggage to get with your room.
Speaking of that, the only parking is about 200m away from the entrance, down a hill and over a bridge. And there's no unloading zone, so it's really fun to take one of their tiny luggage carts there and back and there and back.
The whole place reeks of "oh, you're a customer? give us your money and stop bothering us" attitude. If I was going back, I'd rather stay some place and drive to the ice fields than stay at this clip joint. But hey, if you like Motel 6 service at Four Seasons prices...maybe this is the place for you.
- Official Description (provided by the hotel):
- The Glacier View Inn is located on the top floor of the Glacier Discovery Centre, and directly across the road from the spectacular Athabasca Glacier. Spacious rooms with basic amenities provide the ideal basecamp to rest up for your next mountain adventure. In the evenings, the pace of this popular location slows and allows guests to take in the magic of this epic setting. Join an exclusive Evenings on the Ice tour, dine in Altitude Restaurant overlooking the glacier, or stargaze on the outdoor deck. Altitude Restaurant is open daily with dinner service from 6 PM to 9 PM and breakfast from 7 AM to 10 AM. Please plan your travel accordingly to make sure dining options are available during your stay. ... more less
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- Also Known As:
- The Glacier View Hotel Banff National Park
- Glacier View Hotel