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Savings alert! 11% below average rates

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Reviews (286)
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All reviewsolive gardenwest ed malleasy accessminute drivelots of parkinghot breakfasttim hortonsrooms are cleannice staywould stay againking bedgreat place to staysuperstoreamenitiesdryer
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Reviewed 31 January 2018

Hotel facade and lobby looks a bit old but wait until you get into your room! Very clean and well-maintained! Really close to amenities - lots of convenience stores, groceries, and fast food chains around.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vh0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 15 February 2018

Dear Valued Guest,
Thank you for staying with us. We appreciated your good comments of our well-maintained and cleanliness hotel. we indeed very well-located and easy access to almost everywhere you needed to go.
Please visit us again soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2018

This is an excellent hotel which is located on the Edmonton West. If you had a long road trip this is where to be or if you arrived on long flight this is where to be. You need your beauty rest. The staff are wonderful and very helpful and courteous.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nunatuuqaaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 15 February 2018

Dear Valued Guest,

We would like to thank you for write this review regarding your stay with us. We are all very happy that you have well rested and enjoyed your stay with us. We all appreciated that you have recognized our staff services. We really hope you will visit us again soon.

Sincerely,

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Reviewed 22 January 2018

For location to west Edmonton mall, it is great and it is the cheapest in the area. With that being said you do need to remember you are paying for what you get. $90 hotel it isn't the Ritz. For me the bed was a little on the soft side and the fan was so loud you were turning it off to sleep and getting baked with no windows to open.
Front desk were very helpful and always pleasant when you had a question to ask.

Room Tip: King size beds are ground floor and there are no elevators
Stayed: January 2018, travelled as a couple
Thank Louise1706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 15 February 2018

Dear Louise,

Thank you for write this review to share your experience. We apologize for the shortfalls you have experience and we thank you for letting us aware so that we can go back to fix the issue and won't be repeated. Thank you for your good comment of our services. We do hope you will visit us again soon.

Sincerely,

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Reviewed 21 January 2018

Front desk service was excellent. Room is well furnished. Everything was clean and well cared for. Cold water and hot coffee available in the front foyer was great! Microwave and fridge in room worked great!

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 15 February 2018

Dear Laura,
Thank you for completing this review to share your experience regarding your stay with us. I am so happy that you have recognized our Excellent services and Cleanliness. We hope you will visit us again soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018

What can I say? Had an appointment at a local hospital and decided to stay close.
Located this motel on Trivago. Looked fine...great location and the price was very reasonable. Once I arrived, everything exceeded my expectation. Friendly staff and the room was very clean. Was a good choice and it didn’t break the bank!

Room Tip: Was simply in town for an appointment at a hospital! Did not need anything special. This place surpassed my expectations
  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clement C, General Manager at Comfort Inn Edmonton West, responded to this reviewResponded 15 February 2018

Dear Frank,

Thank you for staying with us. Thank you for your time to write this review to share your experience. I am glad we have exceeded your expectation and that is one of our goal. We appreciated you to recognize our staff services and our cleanliness. We all hope to see you again soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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