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“Comfortable Stay In Downtown Edmonton”

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The Westin Edmonton
Ranked #17 of 91 Hotels in Edmonton
GreenLeadersBronze level
Reviewed 23 September 2017

Stayed here for 10 days on a business trip. The room was good sized and quiet, with comfortable beds and a nice view of the city and surrounding area. There are a good amount of restaurants and bars in easy walking distance. The hotel staff and security were very helpful and attentive. Can't go wrong staying here.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
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Thank MMinFLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinYEGManagement, Guest Service Agent at The Westin Edmonton, responded to this reviewResponded 26 September 2017

Dear MMinFLA,

We would like to thank you for taking the time and sharing some comments regarding your recent Westin Edmonton experience!

We cant help but smile while reading through your comments! We are truly pleased to hear you greatly enjoyed your time with us and we are honored to have been your Edmonton choice of hotels while your business trip to the capital city.

We look forward to welcoming you back again in the near future!

Have a refreshing day,
Sophie Poirier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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57 - 61 of 1,313 reviews

Reviewed 19 September 2017

Rooms aren't as nice as Westin properties in the US, but the customer service was above and beyond anything I've ever experienced in the US.

Bed was beyond comfortable, room service food was average to better than average (I had chicken and a burger during my stay), decent-ish wine list, fitness facilities were small with blaring and annoying music, easy walking distance to restaurants, nice views, valet was $41 a day (self park was $31 a day).

I'll be staying here again because the customer service was so excellent.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
Thank jeddicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinYEGManagement, Guest Service Agent at The Westin Edmonton, responded to this reviewResponded 26 September 2017

Dear jeddicat,

Thank you very much for taking the time to connect with us through Trip Advisor regarding your recent stay with us.

We are pleased to read through your comments and thoughts in regards to your Westin Edmonton experience! We are happy to hear that you very much enjoyed the service and the in room dinning Super Foods.

We truly look forward to welcoming you back again during your next visit to Edmonton!

Be well,
Sophie Poirier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

II spend over 10 nights per month in a hotel and have been doing it for most of my life. This Westin hotel went WAY above and beyond in many areas. The manager even took time to talk to me and welcome me to my stay. The staff was EXTREMELY professional and friendly. Everyone was very welcoming and accommodating. Thank you for the excellent stay! Top shelf!!!!

  • Stayed: September 2017, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank danielwJ2681LI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinYEGManagement, Guest Service Agent at The Westin Edmonton, responded to this reviewResponded 21 September 2017

Dear danielwJ2681LI,

We would like to thank you for taking the time out of your day and sharing some comments and thoughts regarding your Westin Experience!

We are honored to be able to host you during your visits to Edmonton and look forward to welcoming you back once again! Your comments will no doubt be shared with the entire team to encourage them to continue to carry out our services at the best quality!

Have a refreshing day,
Sophie Poirier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

Not only the service and cleanliness was excellent but it was the best food I have ever had in a hotel.
The service staff in the restaurant and bar were friendly and very accomadating to make us feel comfortable and meet our needs.

  • Stayed: September 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank mcnic29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinYEGManagement, Guest Service Agent at The Westin Edmonton, responded to this reviewResponded 21 September 2017

Dear mcnic29,

Thank you for taking the time and connecting with us through Trip Advisor! We are honored to have been your Edmonton choice of hotel.

We are truly pleased to read through your comments in regards to your time spent with us! It is part of The Westin culture to ensure we provide you with services and amenities that make you feel relaxed and refreshed. Your comments will no doubt be shared with the team!

We look forward to hosting you again during your next visit to Edmonton!

Be well,
Sophie Poirier

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

I have been staying here over the years. There are other choices but I like the staff, room furnishings, location and dining room for breakfast and dinner once in a while. The staff goes out of their way to make sure you have what you need and feel at home.

Room Tip: It is not an inexpensive place to stay so that is why I marked it average for value. One expects a...
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  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Joe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinYEGManagement, Guest Service Agent at The Westin Edmonton, responded to this reviewResponded 20 September 2017

Dear Joe G,

We would like to thank you for taking the time our of your day to connect with us in regards to your Westin Experience!

We cant help but smile while reading through your comments and thoughts! It is part of our culture here at The Westin to ensure you feel relaxed and refreshed. Your comments will no doubt be shared with the team to ensure they continue to carry out our services at the best quality.

We look forward to hosting you again during your next stop in Edmonton!

Have a refreshing day,
Sophie Poirier

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Edmonton

Address: 10135 100 St NW, Edmonton, Alberta T5J 0N7, Canada
Phone Number:
Region: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Edmonton
#3 Spa Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Price Range: €107 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Official Description (provided by the hotel):
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta

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