We have stayed at this hotel on many an occasion as its close to the hospital. Our son required surgery and we had all been up since 5 am, got back to the hotel and in the evening when we needed to rest, some idiot had left their kids in a room unattended- was noisy, very noisy, screaming banging, etc, I called down and was assured someone would investigate, which they did, quietened down somewhat then noise started again.
Maybe a slight suggestion would be if folks like us are having a discount for hospital rates, put us in quieter area of the hotel, or section rooms off for hospital stays?? You can't help idiots who leave their kids and go down to the bar... But consideration and respect for others helps.
Very professional staff helped a not such a good experience a bit better. Things happen.
Has always been a quiet & pleasant stay before.this I am sure was a one off. Lessons learnt hopefully. This hotel scores a 10/10 for cleanliness!!!!!More
- Free Wifi
- Free Parking