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“Excellent massage with Raegan”

Apex Massage Therapy
Ranked #20 of 95 Spas & Wellness in Calgary
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Owner description: Apex Massage Therapy Ltd is a group of well-educated massage therapists who care about their clients.Established in 1994, our team of Registered Massage Therapists are available 7 days a week to offer therapeutic, pregnancy, sports or couples massage.
Reviewed 13 July 2017

Upon a friend's recommendation, I've been coming to Apex Massage for over a year now. At first, I tried the massage therapist that my friend saw but have since tried several others. My massages have always been good and I like the location, the parking, the frequent promotions, and the facility itself. This last visit I saw a therapist I'd never seen before - Raegan. She was fantastic! Massage is so personal that it's hard to say what is excellent for me will be excellent for the next person. But that said, it was excellent! She noticed on my file that I like a deeper massage and definitely delivered. It was the exact right balance of deep enough to be therapeutic on my tight muscles but also relaxing and calming for my mental state. I definitely felt much better leaving than I did when arriving and will request her the next time I go back (soon). I'm also buying a gift certificate for a friend to see Raegan as soon as she get's back from a long bike trip.

1  Thank Barb A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 21 reviews

Reviewed 1 January 2017

The receptionist seemed not too interested in my possible business, but eventually she decided to accept me as a customer. The massage was OK, but pretty basic and lacked the input of interest in the operation by the masseuse. I will not be returning to this business.

2  Thank Traveller99ab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2016

I was hesitant when my friend recommended Apex but am I so glad I went. I am extremely picky when it comes to massage and I have never been more satisfied! Not only is the building and staff fantastic but the therapists are amazing. I have received better long term relief from my massage at Apex than I have experienced from chiro and physio. The therapists know what they are doing and take the time to listen and understand what you need.

I highly recommend Apex!

1  Thank Lindsay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
smacg908, Owner at Apex Massage Therapy, responded to this reviewResponded 17 August 2016

Thank you Lindsay, we truly appreciate your confidence in our local business and team of registered therapists.
Shelly

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Reviewed 20 March 2016

Do not waste your time! The people working here are so unorganized and unprofessional. The time before last, it was 10 minutes after my massage was supposed to start so I re-checked in with one of the two receptionists blabbing away to each other. I was rudely told that my masseuse would be with me shortly. It wasn't a concern for them that 10 minutes of my massage time was already gone even though I'd gotten there early. The masseuse was nice and at least apologized. She hadn't been told I was there apparently. I went back again today, mainly because they're open on Sunday's and I assumed the rude staff and mix up would be a one off. I showed up today for my latest prenatal massage and was again treated like crap. The room was not set up for a prenatal massage and there was no bolster. The masseuse blamed me for not saying it was a prenatal massage when I booked but I very clearly did and considering I'd been there previously for a prenatal massage I didn't understand why I was getting scolded. I requested a bolster to lay on my stomach and the masseuse said she didn't do that so if I wanted a massage I would have to use the side bolster. I agreed to the side, even though it wasn't what I wanted, and waited for more time while I listened to the masseuse and receptionist again blame me for not booking the corrct appointment. Eventually my room was set up with what was supposed to be a side bolster. Instead there were just some sleep pillows for me to lay on. So apparently I wasn't even worth an actual massage bolster. I ended up leaving without getting the massage because I was so disgusted. The receptionist was then extra rude again telling me it was my fault and that they had bolsters. To which the masseuse said she didn't know how to give a massage with the side bolster. This place is a disaster and unless you want messed up appointments and rude staff, stay away!

3  Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 November 2015

I've had a number of massages over the past few years, and living in different cities has made me try out quite a few different places. Apex is by far the best. Not only do you get an excellent professional massage from well trained RMTs, but the atmosphere feels like a spa and not clinical at all.

I had a negative experience once, and after providing feedback about it I was called by the manager and offered another appointment to make me feel better. I know that no matter what, I am guaranteed to come away satisfied and if the massage isn't great, they are very receptive to feedback.

The staff members are friendly and always welcome me back even if I haven't been for awhile. I wish more places were like Apex! I've been going there for almost three years and I tell everyone I know to check it out as well.

Thank Ameera L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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