Do not waste your time! The people working here are so unorganized and unprofessional. The time before last, it was 10 minutes after my massage was supposed to start so I re-checked in with one of the two receptionists blabbing away to each other. I was rudely told that my masseuse would be with me shortly. It wasn't a concern for them that 10 minutes of my massage time was already gone even though I'd gotten there early. The masseuse was nice and at least apologized. She hadn't been told I was there apparently. I went back again today, mainly because they're open on Sunday's and I assumed the rude staff and mix up would be a one off. I showed up today for my latest prenatal massage and was again treated like crap. The room was not set up for a prenatal massage and there was no bolster. The masseuse blamed me for not saying it was a prenatal massage when I booked but I very clearly did and considering I'd been there previously for a prenatal massage I didn't understand why I was getting scolded. I requested a bolster to lay on my stomach and the masseuse said she didn't do that so if I wanted a massage I would have to use the side bolster. I agreed to the side, even though it wasn't what I wanted, and waited for more time while I listened to the masseuse and receptionist again blame me for not booking the corrct appointment. Eventually my room was set up with what was supposed to be a side bolster. Instead there were just some sleep pillows for me to lay on. So apparently I wasn't even worth an actual massage bolster. I ended up leaving without getting the massage because I was so disgusted. The receptionist was then extra rude again telling me it was my fault and that they had bolsters. To which the masseuse said she didn't know how to give a massage with the side bolster. This place is a disaster and unless you want messed up appointments and rude staff, stay away!
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