I have stayed at this hotel several times now, most recently this past weekend for the Calgary International Salsa Congress. From the minute we stepped out of our vehicle, the service was friendly and impeccable. The person helping us unload our vehicle was prompt. The front desk staff were friendly and helpful. There was courtesy cucumber and mint water which was a perfect touch and refreshing drink after a long car ride. Also, free popcorn! My friend and I were waiting with our unloaded gear in the lobby for our friend to finish up with the front desk, and while waiting, we were approached by the front office manager, Shahzad, who was super friendly and joking around with us. He even "bought" us a drink in the form of a complimentary "Battle of the Belvederes" drink card for the hotel lounge. Nice touch! (The drink was delicious by the way!). He told us he's been working on making the front entrance area friendly and inviting and I would agree that he's doing a fantastic job. Luis, who's another friendly soul with a great smile, helped us get our bags and gear to our rooms is another great asset to the Hyatt team.
My friends and I went down to the Salsa congress to dj and host the after parties. The hotel staff knew this beforehand, and knew there'd be partying until the early morning with music pumping out of our room. Despite this, they graciously situated us on the appropriate floor with the best party-appropriate room - the boardroom suite with adjoining bedroom, and we couldn't have asked for anything better. I mean who does this?! That was awesome in of itself.
All in all I would highly recommend staying at this hotel because not only is it clean and well-situated, more importantly, the staff are super friendly, helpful and inviting. Thank you for yet another great visit and i'm sure i can say on behalf of my friends and I we look forward to catching up again next year ;)
- Official Description (provided by the hotel):
- Hyatt Regency Calgary offers world-class service, elegant surroundings and unsurpassed modern convenience. At the corner of Stephen Avenue Walk, a popular pedestrian street filled with restaurants, pubs, shops, theatre and entertainment venues, we are also connected to the Convention Centre. Nestled in one of the city's historic sandstone buildings, the hotel showcases the region's heritage, while embracing a contemporary, western feel that embraces Calgary's cosmopolitan personality. Not only is Hyatt Regency Calgary structurally stunning, it also captures the spirit of the surrounding landscapes with +500 collections of original western paintings and sculptures created by local artists. ... more less
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- Also Known As:
- Hyatt Regency Calgary Hotel Calgary
- Hyatt Calgary
- Calgary Hyatt Regency