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Reviewed 10 July 2018

great hotel in many ways except they messed up my reservation and they are a little bit cheap with toiletries and such (no, I did not ask for extras, just talking about the basics).
very clean and comfortable room, but if you have OCD, then maybe bring gloves for operation of the remote control.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank josefr747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeannie G, Director of Sales at Coast Plaza Hotel & Conference Centre, responded to this reviewResponded 11 July 2018

Thank you for choosing the Coast Plaza Hotel & Conference Centre to accommodate you during your recent visit to Calgary. We do supply all of the necessary toiletries in our rooms which are replenished on a daily basis, and our Front Desk does carry items that one may forget to bring, toothbrushes, toothpaste, shaving cream, razors, etc., which are all complimentary items. Additionally the TV remote controls are sanitized daily. We do hope to have you as our guest once again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

The rooms in this hotel have the worst soundproofing of any hotel I’ve been in and I’ve been in a lot of hotels. You could hear everything going on rooms away. You could hear a guy across the hall horking up a lung all night long. On top of that, the maids are going room to room at 9 am knocking on every door, which you could hear up and down the hallway. The good side is the hotel was clean and the beds were comfortable.

Stayed: June 2018, travelled as a couple
Thank AlbertaJack007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeannie G, Director of Sales at Coast Plaza Hotel & Conference Centre, responded to this reviewResponded 25 June 2018

Thank you for choosing the Coast Plaza Hotel & Conference Centre for your recent visit to Calgary. We have shared your comments with our Engineering and Housekeeping Teams so the issues can be addressed; and are truly sorry to hear that noise was an issue.
We would appreciate the opportunity to discuss your concerns further, and invite you to contact me directly at jgodfrey@calgaryplaza.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Just a quick 4 night visit. The newly updated king superior room looks great but it would of been nice to have a tub and shower. Ate all dinners in restaurant and the food was excellent but found the menu very limited and after the 3rd dinner was bored with it. Needs a few more choices. The young lady who is the restaurant assistant manager is very personable and friendly. A keeper. Asks all staff I encountered. Very friendly group. Housekeeping could use a little more attention to detail. Every day there was an issue mind you minor but still not 100%. Like my room was supposed to get bottled water every day but after day one I had to ask for it. Always just 1 face cloth
Had to ask again for more and on my last night I didn’t get a new bath mat. Had to use one of two bath towels as a bath mat.
Room was very quiet as always. Clean room and plenty of plug outlets. All in all a great stay. Thanks Coast. Just one other minor item don’t advertise a turndown service with superior class rooms on your website if you don’t provide this service as I never received this again as I never did on my last visit last year.

Stayed: June 2018, travelled solo
Thank gunnerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeannie G, Director of Sales at Coast Plaza Hotel & Conference Centre, responded to this reviewResponded 19 June 2018

Thank you for choosing the Coast Plaza Hotel for your recent visit to Calgary. We appreciate your comments and have addressed the issues with the relevant departments. We do hope to see you once again in the near future.

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Reviewed 11 June 2018 via mobile

Visited Calgary at the end of May, as we wanted to visit the Zoo & Science Centre, stayed at the Coast Plaza Hotel.
Good Location, only about 10 min drive from the Zoo & Science Center.
The room was good sized and staff friendly.
Plenty of parking available
Would definitely recommend this hotel

Stayed: May 2018, travelled with family
Thank Anaes20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TKippen, Revenue Manager at Coast Plaza Hotel & Conference Centre, responded to this reviewResponded 12 June 2018

Thank you for the review. We are happy to see you enjoyed your stay and hope you had a good time at the Zoo and Science Centre. We hope to see you again.

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Reviewed 10 June 2018

Slightly expensive and poor quality for our snack basket. It had 4 bags of bbq chips, would have liked a variety. Had to call to ask about our movie package as we weren’t given any information on it. The food service for our buffet breakfast was terrible.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank misstanice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TKippen, Revenue Manager at Coast Plaza Hotel & Conference Centre, responded to this reviewResponded 11 June 2018

Thank you for your review. I have shared your thoughts on the snack basket with our Food & Beverage team and apologize for the poor service you experienced for breakfast, this is not the type of service we are accustomed to and hope to make it up to you in the future.

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