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Reviews (448)
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All reviewscalgary airportfront desk staffan early morning flightguest roomscoffee makerrestaurant staffstayed here for one nightshort staynice roomshuttleloungeihgmicrowavedowntownvehiclezoostampede
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Reviewed 29 June 2012

Right from check-in, this was a very pleasant experience. The agents on the desk are very friendly and helpful. The newly renovated rooms are comfortable and decorated with some class. There is a gym and pool/hot tub on the main floor. The gym has some nice new equipment.

The restaurant and lounge are on the second floor which is a bit strange, but the food is tasty and reasonably priced.

With a complimentary shuttle serving the airport, I doubt you will find any better hotel in this price range.

Stayed: June 2012, travelled solo
1  Thank DanielKOBrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2012

They are working on the hotel, but I didn't get a new room, and wish I had asked for one. The shuttle from the hotel was reasonably prompt, the lack of a direct link to Barlow Trail means a long way around, which actually makes this one of the closest in terms of driving distance.

The lounge/restaurant is in a weird spot on the second floor, but the staff is good and reasonably attentive. I understand the renovated rooms are very nice, but mine was very average, and needed a refresh badly.

Room Tip: Get a renovated room!
  • Stayed: June 2012, travelled on business
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1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2012

Simply put, most, like us, use it for that first/last night in connection to the airport. The room was fine, breakfast was ok, but the staff were great. We were happy because we knew what we were booking to stay in, and it was just what we expected and wanted,

  • Stayed: May 2012, travelled as a couple
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1  Thank SushiMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2012

Stayed here only one night. Room was clean and beds were comfy. We were very impressed by the friendliness and helpfullness of the ladies at the front desk...when checking in and when stopping by for questions, they were fantastic...they made a very good impression..that kind of service brings people back to your hotel...thanks.

Stayed: June 2012, travelled with family
1  Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

Booked this hotel via company deal as we arrived very late in YYC. There is a yellow phone outside the terminal were you can ring the hotel to send the Shuttlebus. It took about 15Min but this was ok. Check in was quick and staff friendly. Room ok but is due for renovation, I guess they started allready with. Did not try breakfast and pool. Check out also quick. On my requst I got a LAN cable without a problem, good service.

  • Stayed: May 2012, travelled with family
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1  Thank Lucas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Calgary Airport, responded to this reviewResponded 19 July 2012

Dear luckymaaa,

Thank you for posting a review of our property. We are glad that our staff was helpful during your stay. We are deeply sorry your room accommodation fell below your expectations. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Karen Gray
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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