Cleanliness was not good. Dust built up on the picture frames, the lamps and the telephone. Almost like those items do not get any attention.
The beds and pillows were comfortable but it was lacking any other furniture such as a side table to sit around and play cards on or eat on.
The biggest issue we had was with the hot tub. It was DIRTY! It looked like sand had been tracked in but to my knowledge there isn't a beach around so it makes me believe it was just a lot of dirt! Also it was lukewarm at best. If a hot tub is a priority for you this is not the hotel for you, based on my experience.
The location is great for proximity to everything however you may need earplugs if you end up in a room facing the street. The outside noise went on for quite some time and was quite loud in the room.
The bed and pillows were quite comfortable and it would have been a nice sleep it it weren't for the noise.
Overall, not my favorite hotel stay!
- Official Description (provided by the hotel):
- Due to the December 2016 fire, the hotel is now closed and will reopen on July 1, 2018. Inspired by heritage. Re-imagined for today. For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and decor, all-new contemporary amenities provide the very best in modern hotel experiences. ... more less
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- Also Known As:
- Mount Royal Banff
- Hotel Mount Royal