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“My trip to Canada”
Review of Mount Royal Hotel

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Mount Royal Hotel
Ranked #23 of 33 Hotels in Banff
Reviewed 24 September 2012

The location is perfect; in the middle of town. Just make sure you don't have a room on the main street side. Also, make sure they aren't getting the carpets cleaned if you are on the main street side. The main street view is nice but getting no sleep for two days was not good.

Room Tip: Don't get a room on the side facing the main street. People get out of the bars and stand on the...
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  • Stayed: August 2012, travelled solo
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1  Thank WoodlandHillsLing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this reviewResponded 4 December 2012

Dear Woodland

Greetings from the Mount Royal Hotel!

Thank you for taking the time to share your comments about your recent stay with us.
We were glad to hear that you had the opportunity take advantage of our excellent location close to many of Banff’s shops and activities.

We are grateful for your constructive comments and I have taken the liberty to pass them on to the Management staff, which will help us to improve and maintain our standards.

We truly look forward to serving you again in the near future.

Sincerely,

Sarah Lofts
Manager on Duty

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Reviewed 24 September 2012

Nice hotel right in the centre of town with nice rooms and good level of service near good brewpubs and bars and shops. The Banff chair lift is close by also walks by the river. Try the badger and stump for an excellent Mexican meal with beer from jam jars

  • Stayed: September 2012, travelled as a couple
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1  Thank paxton7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this reviewResponded 4 December 2012

Dear Paxton

I was pleased to learn of the exceptional experience you received while you were with us and that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We are happy to have had a positive impact on your stay.

Thank you for sharing with us, and we look forward to serving you again.

Sincerely,
Sarah Lofts
Manager on Duty

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Reviewed 19 September 2012

I've stayed at the Mount Royal multiple times.

The location is incredible. You walk out the front door of the hotel and you're in the heart of town.

The rooms are clean. The beds are incredibly comfortable. And the hotel staff is friendly. We travel with a small dog, and we've always been accommodated. Yes the back of the hotel faces a large parking lot, but really how much time do you spend in your room when you're in Banff? And when you're surrounded by mountains it's hard to complain.

If you're an early riser, go for a walk in town and you'll see Deer walking down the main road munching on the potted flowers and shrubs.

Infact, I'm headed back to Banff in October and will be staying here.

  • Stayed: October 2011, travelled with family
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1  Thank D_Travel83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this reviewResponded 4 December 2012

Dear D

Greetings From the Mount Royal Hotel!

Thank you for taking the time to comment on your stay. I am very happy to hear we succeeded in making your stay an enjoyable one and that you were able to have such had a restful sleep. I have taken the liberty to pass your comments on to the team members who made an extra positive impact during your stay.

We look forward to welcoming you back again in the near future.

Sincerely,
Sarah Lofts
Manager on Duty

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Reviewed 18 September 2012

The location is perfect, right on the main street near all of the restaurants and the ski bus stopping right behind the hotel is excellent for skiers. The restaurants is brilliant and the Jacuzzi is good, a pool would be excellent, the hotel is very clean and the rooms are good just could be updated. Overall a good stay.

  • Stayed: November 2011, travelled with family
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1  Thank bill22997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this reviewResponded 4 December 2012

Dear Bill

Greetings from the Mount Royal Hotel!

Thank you for sharing your Mount Royal Hotel experience! We were glad to hear that you enjoyed your stay with us. We always strive to ensure our guests are happy during their stay and our team is humbled and found it a joy to have you and your family in -house.

We look forward to serving you again on your next Banff getaway.

Sincerely,
Sarah Lofts
Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2012

Perfectly located. Reasonably priced. Classy rooms with good clean compfy beds. Great view. Nice lobby area with friendly staff. Good restaurants all around including in the hotel itself. We loved it here, this is now our new Banff hotel. The only thing we missed was a mini fridge in our room but there is an ice machine so now we know this we will take a cooler with us next time.

Room Tip: This is the place to stay in Banff, without a doubt for shopping and nightlife etc. The location is...
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  • Stayed: August 2012, travelled as a couple
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1  Thank janetmct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this reviewResponded 4 December 2012

Dear Janet

It was a pleasure to host your visit to both Banff and the Mount Royal Hotel. It is fantastic to hear that you enjoyed your stay. I’m happy that you were able to take advantage of the hotel’s central location and all our town has to offer its guests. We found it a joy to have served you in house.

Thank you for sharing with us and we look forward to serving you again soon.

Sincerely,

Sarah Lofts
Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 33 Hotels in Banff
Price Range: €305 - €395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 133
Official Description (provided by the hotel):
Due to the December 2016 fire, the hotel is now closed and will reopen on July 1, 2018. Inspired by heritage. Re-imagined for today. For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and decor, all-new contemporary amenities provide the very best in modern hotel experiences. ... more   less 
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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