A short walk from the centre of Banff this rather beige hotel has good parking, a reportedly excellent albeit slightly expensive family run restaurant and a pool to keep the kids occupied. I think this hotel could do with a little bit of TLC. The entrance is quite drab and the staff seem to lack somewhat in the art of customer service. I would avoid using the lift which became stuck between floors several times during our stay. The pool area is okay but slippery and the water was freezing, far too cold for the children needless to say we didn't spend much time there.
We booked an executive suite (2 bedroom and living area) and a jacuzzi suite. Rather beige and dull in colour but the room facilities were very good and I would advise booking a suite rather than a standard room. The bathrooms are relatively modern however, they use shower curtains rather than having a fixed screen. Not very hygienic as shower curtains harbour bacteria. There is also a laundry area in the garage, essential when you have children!
Overall the hotel is average, correct some of the points above and it would be a good hotel.More
- Free Wifi
- Free Parking