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“Family ski trip”

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Douglas Fir Resort & Chalets
Ranked #27 of 32 Hotels in Banff
Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Family ski trip”
4 of 5 bubbles Reviewed 16 March 2012

Quite a nice resort - not a dazzle you type place but very clean and well appointed. Great spot for kids. We had the one bedroom condo. Rooms were clean, applliances clean and functional, kitchen well equipped - everything we needed to cook our meals. Staff were friendly and helpful. Plus the waterslides and playzone was a hit with my 6 year old son.

My second time staying at Douglas Fir and I would definitely stay again if I have the opportunity to spend more time in Banff.

Room Tip: IF you have small kids, consider getting a room in the main lodge as you won't have to go outsid...
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  • Stayed March 2012, travelled with family
    • Value
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Helpful?
2 Thank Mel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 19 March 2012
Thank you so much for your review. We are delighted to hear how much you and your family enjoyed your stay with us. You sound like you made great use of our fully equipped kitchens and that our Playzone and waterslides lived up to your son’s expectations. We look forward to welcoming you back to the Douglas Fir Resort in the future.
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966 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

Recently stayed here for the first time for acouple of nights. It was soooo good. Upon arriving at Front Desk I was greeted by the lovely Front Desk staff, they were so friendly and helpful. I arrived alittle earlier so I could check out the waterslides and playzone and gym for the kids and everything which would kill time, but to my surprise I was instantly checked in! All the girls were so helpful with giving directions in Banff, they seemed to know the area like a tour guide which was nice. It was a privledge to be checked in by Wenke, she seemed to friendly and really wanting to help us in any way possible.
I had a little baby which needed a good sleep after such a long time driving which was a big relief as well!
I was pleased to say I arrived at my room TIP (Studio, 319) - to become surprised by the BEST VIEW EVER of the mountain scenery. Overall, used all the amenities and they provided instant help whenever an issue occurred with personal service. Its very roomy, well equiped and plenty of things to do to keep the kids happy. They didnt want to leave! Definetly return if I ever come back to Banff!

Chungy out!

  • Stayed February 2012, travelled solo
    • Value
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Helpful?
3 Thank chungy619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 16 March 2012
Dear Chungy, thank you so much for your kind words on your recent stay. It’s wonderful to know that our staff made you feel so welcome and went above and beyond your expectations to ensure your stay was a great one. I will be sure to pass on your lovely comments to our staff. We certainly have some astounding mountain vistas from our rooms from our beautiful location on Tunnel Mt,. it’s great to hear how much you enjoyed the view from your hotel in Banff! You can stay connected with us with our Facebook and Twitter pages for our latest on specials!
We look forward to welcoming you and your family back to the Douglas Fir Resort & Chalets.
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Calgary
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

We're just back from a great weekend (Saturday, Sunday) at the Douglas Fir. We stayed in a 1 bedroom condo. We love being able to send the kids to bed in their bedroom while we relax for a while longer in the living room. The Murphy bed was very comfy, much more than sofa-beds tend to be. We brought breakfast fixings from home so had a great leisurely start to each day.

The kids spent a great deal of time playing in the play area and we all enjoyed guest pool. The waterslides were quite busy on Saturday, and the kids decided simply romping in the regular pool was much more fun. The staff were very friendly as they plowed out the parking lot, helped find a charger for the cell phone, and found information for us.

Closest thing to a complaint would be that the shower in the pool change room sprayed every which way but on us... oh and they couldn't arrange a bigger blizzard that would have forced us to stay an extra day!

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
2 Thank rinrat86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 12 March 2012
Thank you so much for your review. We are extremely please everyone had a wonderful time at the Douglas Fir Resort. Our One Bedroom Condo’s are perfect for parents with little ones, as they can send them off to bed in the private bedroom and still enjoy some quite time together. As for the blizzard you ordered, our apologies as it arrived just a couple of days after your stay! We hope to see you and your family again in the near future.
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Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

Yet another fantastic holiday at Douglas Fir, this time with the whole family (9 of us in two condos) for 10 days. Service excellent and can't praise the staff enough.

Facilities also excellent and something for all of us from from 2 years old through to 63. Kids and adults alike loved the water slides, and the fitness centre was great for the adults. Everyone enjoyed the visits from the deer and squirrels, and the younger children loved the Playzone.

The condos are roomy, extremely well equipped, with comfortable beds, flat screen TVs and plenty of storage space. At this time of year, the log fires (logs provided free of charge) were very welcome after a day out in the snow. We will definitely return on our next visit to Canada.

  • Stayed February 2012, travelled with family
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Helpful?
3 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you very much for your kind words on your recent stay with us. It’s great to hear that our staff went above and beyond your expectations and we will be sure to pass on your wonderful comments. We genuinely look forward to welcoming you and your family back to the Douglas Fir Resort in the near future.
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Toronto, Canada
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

We went to Banff to ski and the Douglas Fir Resort was a fantastic place to enjoy before and after the day. With the generous breakfast shopping offered at the beginning of the stay to the waterslide by night, the kids had a great time. Saw lots of elk right outside the window of our room. And, enjoyed the fireplace in the evening. Short drive up to Sunshine! Will return again.

  • Stayed March 2011, travelled with family
    • Value
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    • Rooms
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Helpful?
3 Thank Water F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BanffFamilyHotel, Manager at Douglas Fir Resort & Chalets, responded to this review, 1 March 2012
Thank you so much for your review. Our Cook Your Own Breakfast package is a hit with a lot of families for the convenience it provides with groceries already in your fridge on your arrival. Be sure to check out our variety of year round packages if you’re thinking of staying with us again in the summer. We hope to see you again soon.
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Additional Information about Douglas Fir Resort & Chalets

Property: Douglas Fir Resort & Chalets
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 32 Hotels in Banff
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Official Description (provided by the hotel):
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 Giant indoor waterslides, swimming pool, kiddie pool,outdoor hot tub, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Freeinternet kiosk, free local calls and free parking. ... more   less 
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Also Known As:
Douglas Fir Resort And Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Hotel Chalets
Douglas Fir Banff

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