We had a camera, phone, cigarettes, clothing stolen while in lock up. Do not check out early. Everything was rifled through and the individual could have been identified. No response from the hotel. Several emails sent to no avail. Truly sad as we paid a premium for a 5* wedding.
I have travelled extensively and never been treated this lousy. 3.5* in Cuba way out performs this group of hotels.
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- Also Known As:
- Barcelo Maya Colonial Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Colonial
- Barcelo Maya Colonial Beach Resort
- Barcelo Maya Caribe & Beach Resort
- Barcelo Maya Tropical & Colonial Beach
- Barcelo Maya Colonial Puerto Aventuras, Riviera Maya, Mexico