There have been many reviews but here is one huge recommendation and some commentary after we stayed here for 7 days just returning home today 11/22.
#1 Upon check-in you absolutely must ask for the "Premium Upgrade" which is an unadvertised option for you. Your room doesn't change but you get among others Premium Liqueur everywhere; special concierge lounge with food and drink and services; ability to eat at any of the a-la-carte restaurants every night; daily entry into the water massage treatment spa; 10% off purchases; 25% off wine by bottle; and more. Cost is $25pp/per day. Trust me this is well worth it.
The good: Best Beach in the area by far. Lots of cool sand and aqua waters and plenty of fish to see and feed. Drop dead gorgeous. Grounds are impeccably clean and cared for. Easy walking or bus access to other Barcelo lobbies. Staff was tremendous, courteous, and just the friendliest people ever. Lots of pools and areas to relax including an almost hidden all adult pool and bar, The SAP was wonderful and the water massage area was ... something to behold (Iced cold Pool; Hot soaking pool; sauna; steam bath; multiple fragrant showers; cucumber curved beds; and an outdoor pool with multiple high pressure water massage areas. Food at al la carte restaurants was very good on average.
The following needs some work but we would still come back despite one major issue - the buffet. Depending on your dining habits you may like or hate the experience. Plenty of fresh fruit, cheeses, breads, rolls, and fresh options. But all else is inconsistent. None of the foods are hot, just mildly warm and cold once you get back to your table. The heat lamps are much too low heat. So cold waffles, cold pancakes, cold meats, cold vegetables, etc. In the AM they have 2 omelette stations we used every day - since it was the only thing hot. Lunch also featured luke warm foods but a nice salad bar. We ate dinner once and it was not very good. This eat at the a la carte restaurants.
The rooms are "OK" and nothing special but more than adequate for the little time spent there.
So the net review is very positive about just about everything but the buffets which did not match up with the excellence of the other features and amenities.
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Puerto Aventuras, Riviera Maya, Mexico