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Reviewed 15 May 2010

Me and my partner travelled to the cat in Sep/Oct 2009 as a last minute 1 week getaway. As a travel agent for one of the biggest tour operators on the high street i am an extremely fussy customer!!

What a fab hotel and holiday it was!!

The only thing i would point out is the rooms, i would highly recommend to upgrade to the superior when you arrive as it is totally worth the money and made the hotel a definate 5* instead of the 4* status it currently has. For the extra $15 per night you got a whole range of extra goodies including free mini bar topped up everyday with beers, water, soft drinks. Free use of the safety deposit box, rainforest shower, modern decor, great balcony furniture, flat screen tv and the biggest bed i have seen in my life!! The cleanliness was outstanding.
We ordered room service of champagne and strawberries one night and they actually gave us this complimentary when we came to pay the bill at the end of the stay!!

The buffet restaurants, a la carte restaurants and poolside bar drinks were definately 5* quality. We tried the italian, japanese and mexican a la cartes and they were all fantastic, better than any of the specialty restaurants i have been to in the UK. The food at the buffet was fresh and there was a wide range to choice from so it never got boring. The chef cooked whatever fresh morning egg dish you wanted and any types of meat and pasta on an evening all done to order for you. The bars were brilliant and were not shy in the amount of alcohol they put in your drink, most alcohol was branded so you knew you was getting quality.

We made full use of the free kayak and scuba hire equipment. Which was a lovely little extra, you didnt need to go far to see the beautiful tropical fish. The beach was nice and quiet and everything you need, i wouldnt feel it neccesary to buy sea shoes as the rocks and stones are only for the first 50 metres into the sea.

The pools were brilliant, but we did tend to use the quieter pool. And for the whole trip we must of seen only a handful of well behaved children which was a bonus! But when they did pass with the childrens team they seemed to be having fun and were well taking care of.

The walk down to the mariner was lovely and we did have a royal swim with the dolphins which was great.

We did give a couple of dollar tips for the bar staff/cleaner everyday as the service was no short of fantastic and they truly deserved it.

Overall i would highly recommend this hotel if in doubt just BOOK BOOK BOOK, you wont be disappointed!! I would recommend it to any customer that came into our shop.

Date of stay: October 2009
  • Trip type: Travelled as a couple
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2  Thank travelagent30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2010

Pros:
+Beach
+Sports activities (free equipment)
+Friendly and very helpful staff
+Good food
+Clean room
+Hotel with a twist
+Entertainment
+Easy access to local transport to travel to other places
+Good location

We stayed for two weeks, travelled to ancient cities/temples/villages, etc and really enjoyed our holiday.

Cons:
-None

Date of stay: December 2007
Trip type: Travelled as a couple
Thank TJ_Review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2010

I've been to a few hotels and countries over the past several years and this is by far the best that we've had .
I could not fault any area of the hotel ,its food ,accomodation everything was first class.The staff were by far the most friendy i've ever come accross.
In my book its worth 5 star plus,well done hote Catalonia

Date of stay: April 2010
  • Trip type: Travelled with friends
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1  Thank raybush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2010

We had always stayed in Cozumel, so this was our first trip to the Riviera Maya. This hotel was really a good value. There were 7 or 8 restaurants, and the Tapas restaurant was excellent. The buffet had the usual all-inclusive fare. Short 5-10 minute walk to marina and great dive shop we used (Mike Doody at Dive Aventuras). Wouldn't recommend the dive shop at the hotel. Also, the swim with the dolphins/manatees/and sea lions was there, with shops and restaurants. Neat area. Hotel provides 2 free shuttles in large air conditioned buses to Playa del Carmen daily (more expensive hotels in the area charged a hefty fee). We had a bit of a problem with getting hot water in the shower/tub after diving in the early afternoon.

Date of stay: May 2010
  • Trip type: Travelled as a couple
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Thank kencon70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2010

Our 3rd time at the CAT....just like the first 2, it was perfect. Good food, plenty of drink, great entertainment. They even had a beer drinking contest! Finally a sport suited to me!

We got a room on the ground floor, facing the ocean so we could sit on the patio every morning and watch the sunrise...then off to the beach for a couple of hours to relax....then into the pool bar for a few hours of good fun and refreshments...how can it get any better?

Date of stay: April 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
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1  Thank DJB_JMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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