We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4 people are viewing this hotel
Expedia.com
US$239
View deal
Free cancellation until 21/10/21
Reserve now, pay at stay
Booking.com
US$274
View deal
Free cancellation until 21/10/21
FindHotel
US$236
View deal
Free cancellation until 21/10/21
Reserve now, pay at stay
Hotels.comUS$239
TravelocityUS$239
eDreamsUS$274
View all 14 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,360)
Filter reviews
1,360 results
Traveller rating
681
381
167
64
67
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
681
381
167
64
67
Show reviews that mention
All reviews oyster bar lobby bar italian buffet kids club crocodile sanctuary a la carte restaurants kids pool kayak tour life guards ocean view canadian money balcony room surf and turf great snorkeling kids shows grilled chicken ping pong
Selected filters
Filter
Updating list...
1 - 6 of 1,360 reviews
Reviewed 29 July 2021 via mobile

Everything was good for me. Not for my friends, they complain about the service, till today that o was in the buffet colors and the girl has a bad actitud like if she were mad, I don’t use to complain but I’m think the actitud of woman’s are lil bit uncomfortable; for the rest everything it’s good.

Date of stay: July 2021
Trip type: Travelled with friends
Thank GrandTour08894708420
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center, responded to this reviewResponded 7 August 2021

Dear Guest:

Thank you for taking your time to provide us with your feedback on the service provided during your stay.
We will follow up on the observations mentioned.
We hope that in the near future you will consider giving us the opportunity to provide you with the service you deserve.

Sincerely.- Quality Control Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2021 via mobile

Great service waiter are very friendly and welcoming. The food was very excellent and I will definitely return for the same experience and will recommend to others members when possible. Thank you!!!!

Date of stay: July 2021
Trip type: Travelled with family
Thank xaviergL4480GU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center, responded to this reviewResponded 26 July 2021

Dear Mr. Xavier,

Thank you very much for your visit and comments that you leave us through this medium, we are pleased to know that you had a great time and that the service provided has been satisfactory, we hope you visit us again. Best regards.

Sincerely, Quality Control Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2021 via mobile

I used to bring my daughters when they were children and now that they are adults, is still the same feeling, excellent service they fulfill all my expectations so, totally recomendable. Hope next time I bring my children!

Date of stay: July 2021
Trip type: Travelled with family
Thank 83lirah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center, responded to this reviewResponded 26 July 2021

Dear Guest,

Thank you very much for your visit and comments that you leave us through this medium, we are pleased to know that you had a great time and that the service provided has been satisfactory, we hope you visit us again. Best regards.

Sincerely, Quality Control Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2021

Excellent service, but the coffee bar, my heaven, obviously all you are waiting for in an all inclusive hotel, but the coffee bar, excellent!
About food is good, but you have to reserve at “La terraza”, oyster, and costa azul restaurants, they prepare the best food. Little detail you have tot take time to make a reservation but other than that excellent!

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Ruth L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manuel Durán, Otro at Azul Ixtapa Beach Resort & Convention Center, responded to this reviewResponded 26 July 2021

Dear Ms Ruth,

Thank you very much for your visit and comments that you leave us through this medium, we are pleased to know that you had a great time and that the service provided has been satisfactory, we hope you visit us again. Best regards.

Sincerely, Quality Control Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2021 via mobile

This place is exceptional! They are humble; respectful, and very attentive to all your needs. We where a party of 11, and they did not disappoint. A young man of the name Alberto and his assistant Victor where our servers. These young men are what give and make this Hotel a five star. We look forward to coming back soon !

Date of stay: July 2021
Trip type: Travelled with family
Thank F9388ZKjessicar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Control Calidad, Otro at Azul Ixtapa Beach Resort & Convention Center, responded to this reviewResponded 9 July 2021

Dear Jessica,

Thank you for having take your time to provide us with your comments about the service during your stay.
Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home!
We hope to see you again in a near future.

Sincerely, Quality Control Department.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews