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Reviewed 27 October 2015

We have been to Club Med Ixtapa twice for a big (17 people) family reunion vacation. The location is stunning. The beach is beautiful as is the water and the view. It's a little slice of heaven to sit outside in the morning, in the gentle sunshine, looking out over the water, enjoying a cup of tea, a class of fresh squeezed orange or grapefruit juice and a delicious breakfast. This is a very nice resort for families. We have been to two other Club Med properties for a similar vacation. All of them were nice but this is the best one -- by far. A guest told us that good weather is practically guaranteed here due to the location. The weather has been superb both times we have visited. The staff here rotates, of course, but has been very good both times we've stayed here. The food is excellent -- and abundant! It's a really nice place to visit as a family.

Room Tip: All the rooms seem nice.
  • Stayed: February 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Lynne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, General Manager at Club Med Ixtapa Pacific, responded to this reviewResponded 2 November 2015

Hello Lynne,

Thank you for choosing to stay with Club Med again! We’re glad to hear that you found everything exceptional throughout your stay, especially the beach. We hope to welcome you and your family again soon!

- The Club Med Team

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Reviewed 25 October 2015

Club med exceeds anyones vacation with superb attention of the GO´s my 2 year old kid had a blast, the food every day different and better , the rooms are spacious and the service is perfect, not to forget a great massage iin the Med´s spa that need a little bit of remodeling , but I´ll be back again next year !!!!

Stayed: July 2015
Thank arigarza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, Customer Relations at Club Med Ixtapa Pacific, responded to this reviewResponded 5 February 2016

From our delicious food to our fun-filled activities in our Kids Club, we’re happy to hear we exceeded your expectations! We’re glad your little one had a blast, while you enjoyed some R&R at our spa. We look forward to welcoming you and your family back to Club Med Ixtapa!

The Club Med Team

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Reviewed 15 October 2015

Club Med has been reducing costs and services to focus on 'family' but when we bring the children, we also want to 'play'. I love dancing and this Club Med decided that there were too few people to open the disco 3 months before we went. How would people decide that they no longer wanted to dance months before we went and therefore we wouldn't want to dance?

Smoking is allowed everywhere even though there are signs that prohibit it in the eating areas. Management refused to do anything about it when asked to enforce it.

Poor management has taken the shine off Club Med for me and my family forever. Never again.

  • Stayed: February 2015, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, eGO at Club Med Ixtapa Pacific, responded to this reviewResponded 16 October 2015

Dear Robert E.
Thank you so much for choosing Club Med Ixtapa for your family’s vacation. We apologize if you are under the impression that we closed a disco at this resort. There is no part of this resort that has been closed so we are really sorry for the misunderstanding. We hope that you were able to dance at some point during your stay. Smoking is prohibited in the eating areas, and we always advise our guest’s to be courteous of other members of the resort. Thank you so much for sharing your experiences with us, your feedback is greatly appreciated!
Best Regards,

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Reviewed 12 October 2015

This is the fifth time at Club Med Ixtapa and our best visit yet. I keep looking at other vacations but keep coming back to club med because you just can't beat the kid's club and the location. This resort is a nice size and not too big. Beach is lovely and plenty of chairs. Situated on the beach with three ocean front restaurants. I love dining at night watching the sunset. Food is good but it isn't going to blow you away, especially if you are paying top dollar for peak travel. My favorite evening is the white event, dining on the field under white lanterns watching the sunset.The deluxe family rooms are well worth the extra money, basic but nice. There are plenty of themed nights but the entertainment is limited to what the GO's put on. It's all cute but club med will have to up their game soon to compete with other Mexican all inclusives. The fitness classes were incredible. Caio was so inspiring with cross fit, zumba and yoga, that I took several classes a day and have now continued back at home. I would go back just to keep working out with him and am seriously considering it. He is a former celebrity trainer from Brazil and I saw changes in my body in a week. If you took a few classes a day, you had your own personal bikini boot camp. Chef of village Johnny was very open to feedback. I have met many over the years of being there and he took the most interest in our experiences over the years and welcomed our comments. He was very forthcoming in welcoming us as return guests which made us feel good and made a difference to our stay. Club Med's loyalty program is awful so it was nice to have Johnny acknowledge take the time to chat with us and help us with making our stay even better. He is the perfect manager and he really cares about everyone's experience and also his staff. The key points to this vacation for me are that the kids can be dropped and picked up from kid's club whenever it suits you. They have an early kids dinner which your kid can go to and they then take them to their own kids show which allows you to have adult time and have dinner by yourselves. Brilliant! The day time program is full of activities which are varied and fun allowing adults to have a break. Being able to drop in and out of the club is perfect. Kids can either spend time with you or go to a kids activity. The GO's are so great, your kid will want to go there all the time! Club Med had this right. A vacation for adults and kids, it's a win win for everyone. The unsung heroes are the local staff. I always like to see their familiar faces and they always remember us which makes us feel special, Albert, Pedro, Yesi, Armand.

  • Stayed: August 2015, travelled with family
    • Value
    • Rooms
    • Service
3  Thank akb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, General Manager at Club Med Ixtapa Pacific, responded to this reviewResponded 19 October 2015

We are glad you and your family enjoyed your experience. From the beautiful beach to our fitness classes to our activities for the kids, it sounds like you all had a blast. We’re happy to hear the GOs helped to make your stay memorable. Thank you for staying with us. We hope to see you again soon!

- The Club Med Team

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Reviewed 11 October 2015 via mobile

We had a great family time. The room was spacious for the four of us. Facilities and equipment were really good. As always the staff were really good. Pepe looked after us superbly and food was very good. Johnny,the manager, was a very genuine and enthusiastic guy who always asked how we were going and kept us up to speed on the goings on in the village. Also thanks to Joe and Sonya who always made us welcome at the water sports area. We arrived at a very quiet time but that just made accessing things and equipment very easy. About 500 locals then descended on the place for a long weekend and that really bought the place to life. Would happily go back again.

Stayed: October 2015, travelled with family
2  Thank Mel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club Med Ψ, General Manager at Club Med Ixtapa Pacific, responded to this reviewResponded 19 October 2015

Hello Mel,

It’s wonderful to hear that you and your family enjoyed yourselves while at Ixtapa! We’re also happy that Pepe, Johnny, Joe, and Sonya made a positive impact on your stay. We’d love for you and your family to return someday soon!

- The Club Med Team

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