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Reviewed 31 January 2017

Hotel Paraiso is a lovely oldish(1975) hotel with a ton of atmosphere. Most of the rooms have beautiful views of the bay and they all have private terraces. There are amazing artistic and architectural details in every corner. Murals and sculpture everywhere you turn. The pool is large enough for laps and the shaded patio perfect for reading or naps in the hammocks.
The four suites on the top floor have access to a small kitchen with a large refridgerator and small cook top-perfect for breakfast, simple lunches and snacks. Sharing the kitchen does require a little communication and cooperation, but its was an experience we actually came to enjoy.
Yes, the hotel is a bit dated and things occasionaly need to be fixed. The air conditioner in our room had a fit one night and just stopped working but Sergio had everything up and running by the time we returned from the beach at noon.
The grounds and pool are extremely well maintained and the cleaning staff(lead by Flora the great) do an impeccable job. Whoever happens to be at reception(usually Sergio, Luis or Jose) will call taxis, arrange tours, schlepp water up to the kitchen-whatever you need.
This is a place to relax and enjoy being in a fairly quiet, lovely Mexican beach town. Thank you so much everyone for a wonderful two weeks.

  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Kenneth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

You always have to consider the price/quality ratio with hotels and this one scores very high. We especially liked the staff and the atmosphere here. Everyone was very helpful, also on thinking about trips and where to go.

The place is in a slightly quieter part of town but everything feels very safe about it. We could go out at night without any trouble. The room was nice and clean and the air conditioning was working well. You had to wait a bit for agua caliente but apparently it's already quite special to find a hot shower in Oaxaca. The pool has hammocks which is very nice.

Nice place, good value for money, recommended!

Stayed: January 2017, travelled as a couple
Thank rosalies935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017 via mobile

Great location, next to ATM and mini market, 10 min walk from el Adoquin street and main beach area. The hotel has many artistic details, rooms are clean and comfy. Very good staff service and reasonably price food. The pool and hammock area is great. We found a quiet atmosphere and our expectations were met.

Stayed: December 2016, travelled as a couple
1  Thank dennisrada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2017

After finding out I'm pregnant and having to cancel my Mexico vacation due to zika, I contacted this hotel to request a cancellation. I booked through booking.com and even though my credit card had not yet been charged, the hotel told me it was "impossible" and immediately charged my card. According to booking.com, all reservations can be cancelled without penalty as long as your credit card has not yet been charged. Knowing this, the hotel immediately charged me upon hearing I needed to cancel. In my view, this is bordering on fraudulent. Under the circumstances, I was able to cancel most of my multi-city Mexico trip without problem. This hotel was the only one that refused to be reasonable.

Stayed: January 2017, travelled as a couple
4  Thank canadatravels537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELPE, Front Office Manager at Hotel Paraiso Escondido, responded to this reviewResponded 8 January 2017

The costumer made a Non-Refundable reservation for January, the payment process was programmed for this month, as a non refundable reservation it has to be charged, we only have 1 Master Suite and we had to reject other costumers because it is reserved for them. Up to this moment the reservation is still confirmed in Booking, We talked to the representative in booking.com an offered to use their night for other time until the end of October and was rejected. We apologize for the incovinience but we have to apply the reservation policies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2016

I couldn't ask for more from my stay. We had the master suite with a small pool on the patio, and it was amazing. The view was great, the separate kitchen came in very handy, and the service from the staff was always amazing.

The grounds are spread out and very cool, and the main pool is very nice. The hotel is located just steps from the main strip in town, just down the stairs from an Oxxo, and a quick taxi ride from Zicatela. Despite the town feeling very safe, they do lock the hotel gate at night if you're worried about security. My only small issue was that the wifi was weak in our room because we were on the top floor and well away from the lobby, but it was a minor inconvenience at best.

We had a great visit and I will 100% stay here again when I return to Puerto Escondido, which is a beautiful place.

Room Tip: Get the master suite, it's worth the extra few dollars.
  • Stayed: September 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank BigTim78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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