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All reviews room service restaurant staff excellent service house keeping business trip rooms are clean special thanks dinner buffet nice hotel industrial area take care duty manager housekeeping staff special mention keep up the good work front office nice experience
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Reviewed 19 March 2018

Good for a short business stay around New Mumbai. Located on the main road. No hassles to get into the hotel. Staff are polite and helpful. Found a reasonably good spread of food for the breakfast and buffet dinner. Has a small and maintained gym. One can go for an outdoor walk around the hotel as well

Stayed: February 2018
Thank rajasekharab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_VermaGM, General Manager at Ibis Navi Mumbai Hotel, responded to this reviewResponded 5 April 2018

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Navi Mumbai.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Sunil Verma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018

Good Areas: 1. Breakfast is awesome. 2. Food quality is good. 3. Comfortable beds. 4. Neat and clean rooms. 5. Easy to locate.
Area of improvement: 1. Bathroom is very small. Specially the bath area is congested. Difficult for full grown person. 2. Wall between rooms are very thin. Practically you can hear the noises from the other rooms beside your. Sometimes it really creates nuisance, where people started snoring at night, etc.

Room Tip: Housekeeping team's response for taking back the food plates and it's packs were poor.
  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank SandipM64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_VermaGM, General Manager at Ibis Navi Mumbai Hotel, responded to this reviewResponded 5 April 2018

Dear Guest,

Thank you for sharing your feedback with us.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We have taken careful note of your feedback on issues highlighted by you. Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms.

We thank you for your patronage towards ibis Navi Mumbai, and we hope your next visit will be even more pleasant.

Sincerely
Sunil Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

the worst hotel,they have no bell boys,in room they only serve limited food items and serve them in plastic disposables,toilet is a cubicle,give feel of airline toilet,small,without any amenities,never ever go there if u want star hotel services.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank bedikaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_VermaGM, General Manager at Ibis Navi Mumbai Hotel, responded to this reviewResponded 5 April 2018

Dear Guest,

Thank you for sharing your feedback with us.

It is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us.

We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you.

Our rooms and bathrooms are designed after an extensive market survey with an intention of best utilization of the space available. This allows us to deliver our promise of “wellbeing at the best price” with very competitively priced rooms.

We thank you for your patronage towards ibis Navi Mumbai, and we hope your next visit will be even more pleasant.

Sincerely
Sunil Verma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Pros:
1. Breakfast is awesome.
2. Food quality is good.
3. Very comfortable beds.
4. Very neat and clean rooms.
5. Easy to locate.
Cons:
1. Bathroom is very small. Speacially the bath area is congested. Difficult for full grown person.
2. Wall between rooms are very thin. Practically you can hear the noises from the other rooms beside your.Sometimes it really creates nuissance.

Stayed: March 2018, travelled on business
Thank AnindaG9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_VermaGM, General Manager at Ibis Navi Mumbai Hotel, responded to this reviewResponded 12 March 2018

Dear Guest,

Thank you for your feedback and I am elated to hear that you liked the hotel and our services.

Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.

The team at ibis Navi Mumbai looks forward to welcoming you back in the near future.


Sincerely
Sunil Verma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

room and bathroom is very small. its like an airplane bathroom with a shower space added. but it is clean and serves the purpose.
room service food is good. hotel location is on the highway itself. no valet parking.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank tascha007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil_VermaGM, General Manager at Ibis Navi Mumbai Hotel, responded to this reviewResponded 12 March 2018

Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. We are happy that your liked the hotel location and the food. We regret to know that the room size wasn't to your expectations. .

We thank you once again for your valuable feedback. Looking forward to see you back on your next visit to the hotel.

Regards,
Sunil Verma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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