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Provincia Express Puebla
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Reviews (38)
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2 - 7 of 38 reviews
Reviewed 11 January 2015

I was a little concerned before booking about the negative reviews of this hotel, but those reviewers must have had unrealistic expectations of a three-star city center budget hotel (or very different experiences). The Provincia Express was clean, very comfortable and perfectly located - plus it's a kick to walk through the amazing tiled hallways every time you come and go.

I had an interior matrimonial room on the second floor. Very comfortable bed and sheets, good hot water in the small bathroom, not much overall square footage but the very high ceilings made up for it. The door and window (pretty painted stained glass) opened out to the hallway. It was a little loud the few times when people were coming and going (suitcases rolling on tiles!) or talking in the hallways, but mostly quiet and well shielded from the street noise and fumes. The rooms facing the street looked gorgeous but very loud and polluted since the hotel is on a main street. Wifi worked well and staff were very nice.

Breakfasts were mini versions of hot Mexican meals - a few tortillas with cheese and sauce; potato chunks in sauce. Plus so-so coffee and juice. I actually found them yummy and convenient since most restaurant breakfasts are so big I'm not hungry for lunch. But there's a good coffee bar next door and so much delicious street food out there! Check out Yo Soy Poblano for a fun, inexpensive street food tour for English speakers.

  • Stayed: December 2014, travelled solo
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Thank nutellanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2014

The hotel is an old building restorated some years ago in a Moorish-type of decoration which is nice to watch... it is very centric and clean, the problem is when you expect some features which may be normal but perhaps not for a budget hotel near the Zócalo... first thing is that many of the rooms (I believe all in the second floor) have no windows (or ventilation or external light) which might be claustrophobic for some... then our room had only one bedside table so we had to put most of our things in a little table where an old TV was sitting... the shower curtains were a bit too short and the water spilled around, and there was no mat to stand on when coming out of the shower... the breakfast is included but a bit too basic... on the other side you have free parking which is valuable as you can get to most of the sights by foot... so if you can live with these minor (except for the lack of external light !!!) issues this is a decent place to stay when visiting Puebla.

Room Tip: Make sure you get a room with windows !! in contrast the ones deep inside are very quiet
  • Stayed: December 2014, travelled with friends
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Thank Jesusmiguel58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2014

I stayed here for three nights and thought it was a beautiful building - quite basic accommodation and in need of a lick of paint, but the hallways etc are gorgously tiled and the staff very friendly and helpful. Also, excellent location. It was a little noisy while I was there but that was partly because it was almost Independence Day and there were concerts in the nearby zocalo.

  • Stayed: September 2014, travelled solo
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Thank suzied2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2013

I did not have a terrible experience here. I loved the character of the place, beautiful tiles. It was not busy when we stayed in June 2012. I shared a room on the 3rd floor with my friends (4 people 2 double beds for $50) private bathroom, no exterior windows, but high ceiling with a fan, and an interior window towards stairs. Sure the bathroom could have been bigger: there was no counter space, only a small pedestal sink, ceiling was low, no ventilation except into the bedroom (sometimes uncomfortable sharing with 3 other people), no place to hang towel or clean clothing for after your shower except on closed toilet lid, shower head clogged and sprayed water in different directions (make sure to close that shower curtain well or it will get your towel and clean clothes all wet!) water pressure would have been better if this was fixed.

But I suppose we were all not expecting much (having stayed in much, much worse on that trip), so we were satisfied. The beds were too soft for my liking but the linens appeared clean enough. My other friends stayed on the second floor one bed, smaller room but appeared cleaner.

Breakfast consisted of 2 thin pancakes, orange juice, and coffee. Not satisfying, but enough to fill you until you have a real meal. There's plenty of great food in Puebla!

Overall the place could use a deep cleaning, and bigger bathrooms, but considering the age of the building, it is adequate since you should be outdoors walking around Puebla anyway! Loved the location, around a block or 2 away from Zocalo! Don't miss the churro place on the east side of the zocalo, the best I've had in my life! I would go back to Puebla just for their churros!

Room Tip: Ask to see the rooms first, so you don't get disappointed. They have many to choose from. Rooms on street side have windows for ventilation but are also more noisy. Pick the less of two evils
  • Stayed: June 2012, travelled with friends
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Thank LoveLIFE00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2012

This charming hotel was bought in the early 1800s by an Arab businessman and is decorated with more tiles and Arab style motifs than you'd ever expect to find a place like Puebla. It even has a fresco painting of a mosque. If you have tile fetish, this is the place to go! The rooms are spacious, the bathrooms clean. For $500 you can get a room with a Queen size bed and for $150 more you can get a much bigger room with two such beds and lots more space. Rooms facing the front are nicer and more spacious but also noisier. Rooms inside have no windows but, hopefully, you won't be spending too much time in the hotel, as Puebla has lots to see. The hotel is conveniently located just ONE block from the main square which has lots of restaurants, bars and cafes. It has convenient free parking too and friendly service. Price and location and exotic decoration are well-worth it. It's also 15 min walk from the wonderful food market, where you should go and have breakfast or lunch.

Room Tip: Front rooms larger and nicer but noisier, as they face the street. Bring earplugs if you're sound-sensitive and you'll do fine!
  • Stayed: October 2012, travelled with family
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Thank frontera60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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