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“Only One Word for this Resort - Fabulous!” 5 of 5 bubbles
Review of Hilton Los Cabos Beach & Golf Resort

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Hilton Los Cabos Beach & Golf Resort
Ranked #4 of 40 Hotels in San Jose del Cabo
Certificate of Excellence
Washington State
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Only One Word for this Resort - Fabulous!”
5 of 5 bubbles Reviewed 30 November 2009

We just returned from this resort the day before Thanksgiving. I don't know where to begin! From the moment we arrived till the moment we left, we had not one complaint about this resort. Welcoming margaritas greeted us as well as a more than friendly front desk staff. We asked for an upgrade (my husband is a Diamond member) and were told none were available, but they were sure we should check out our room and we'd be more than happy with the ocean view it had. We were a bit disappointed as this was a celebration of his 55th birthday (I had told them in advance). We reluctantly went to our room - upon opening the door we were greeted with balloons, party hats, blowers, champagne, chocolates, desserts, and a fruit and cheese tray for our enjoyment! It was amazing!! No wonder they didn't want to change our room. We had the most gorgeous view of the ocean - we were able to lay in bed and watch the sun rise at 6:35 am every morning! The turn-down service every night was nice too - a great way to end the day!

The lobby serves coffee from 5-7am, so you have to be an early bird there, but we have found that tropical vacations lend themselves well to early rising/early to bed anyway. The breakfast buffet in El Meson was amazing - we upgraded our free coupons a couple of times ($8 US) - you could eat breakfast and not eat till dinner if you choose to. The waitstaff could not be more helpful or friendly.

The pool area is beautiful and the waiters could not be more fun and accomodating. We particularly enjoyed Mauricio, Diego and especially Joel. They are there for you enjoyment and the whole staff takes pride in a job well done - which means fun for you. There is a happy hour from 11am - 12 noon to get you started. The pool food is excellent - great sushi, tacos (try the fish tacos) and for the most part, reasonably priced, as much as any other resort. We also at two meals at the lounge which has a similar menu, and one dinner at El Meson - excellent.

The beach here is beautiful - warm, blue water - with the normal amount of beach vendors as you'd see anywhere else in Mexico. If you don't want to deal with them, you stay at the pool, but the beach had many cute little palapas with chaise lounges and full bar/restaurant service should you get thirsty or hungry.

There were two weddings, one was a bit loud, but the sliding doors are completely sound-proof, so the minute we shut them, the music was gone. The rooms are lovely - decorated in mexican style with a typical Hilton bed - extremely comfy!! The bath soaps are L'Occitane - we tipped the housekeeper $5/day and got all the water and extra soaps/shampoos/lotions/conditioners I could want, and I brought them all home! Plus, our room was done immediately - never later than 10am!

My only word of advice is this - the pool chaise lounge situation is quite aggressive with the guests! Our first morning there, we watched someone come out at 6:30am and towel up 6 lounges in the primo spot. We thought this was disgusting, but nothing could be done about it. Well, by the end of the trip, we were down there by 7am, or else you couldn't get a spot! We at least had consideration enough to bring our coffee, paper and books down with us and we stayed. But some people claimed their spot and never showed up till 10 or 11 am. Tacky, really tacky. But unavoidable, I suppose.

As far as Cabo itself goes, we went into town twice. Had a nice meal at Mi Casa. A little touristy, but good food and great margaritas. We went on a sunset/fajita cruise which was incredibly disappointing. The only good thing were the whales we happened upon! The food was terrible - not to mention cold. It was a booze cruise, totally. We've been on plenty of those - we are not prudes - but this one was not very good. Plenty of folks seemed to have fun, but we would never do it again. We also had dinner in San Jose del Cabo at a place called the Tropicana (not part of the chain). It was Saturday night and they had live mariachis and a flamenco quartet who were amazing! We bought one of their CD's! Great food and wonderful wait staff! We will probably never go into Cabo again, but might give San Jose del Cabo another shot in the daytime.

All in all, I can't possibly say enough about this resort. It is really 5-star! We are going back in February!

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank lolo51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Cabo San Lucas
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 November 2009

We spent a week at this beautiful property and experienced top-notch customer service.
Our initial impression was a bit tainted with a few issues with rooms, but were immediately swept away by the efforts and ultimate execution of making that part of our stay disappear from our minds! These people get it!
My husband and I decided to try this hotel out since we have stayed at just about every worthwhile hotel in Cabo- we just love this part of Mexico. He owns an international business and luxury travel agency which affords him a discount in most hotels. We love hotel experiences and it helps him guide his discrimminating clients. We opted to reserve the room using the agent rate this time. We try to never utilize the agent discount because you are treated like a pariah in most hotels(This makes no sense to me. If I knew my property was being scouted, I'd put an agent in my best room- but that's my thought process and sadly not many hotel managers share the same- it's never worth the discount) However, EVERYONE at this Hilton was competent considerate, happy, and fun to be around. At no time were we treated anything less than pampered!
Some of our favorites: Diego at the pool. He made our days! We followed him to whatever section he was working. Ask for him and your pool and beach service will leave you blown away! Better than any Four Seasons or Ritz pool service- HANDS DOWN!
We dined every night except one in the lobby bar. They served food from the restaraunt menu and even accomodated a special request.Our favorite people there: Ginger & Maria.- thanks, ladies! They had the best attitudes!!! What a pleasure to be with.
Carlos at the reception was truly a customer service pro. He was willing to do whatever it took to be sure we were having a great experience. Thanks, Carlos!
What an asset to this company all of these people are. I'm hoping they are appreciated and I feel that they must be because they seem to enjoy their jobs very much.
Another step beyond the norm: The General Manager placed a call to our room to be sure we were happy. Unfortunately, we were never able to thank him in person- we kept missing him. So to Lee: Thank you so very much! We had an amazing time!
Other highlights:
The Spa is extremely clean, so beautiful and employ very talented and kind therapists- the entire spa staff was impressive!
The food was perfect. Every meal was terrific and the variety was appropriately diverse. They have the best Tortilla Soup in Cabo.Delicious! I had it every night!
Housekeeping was on top of their game. Our room was immaculate. Every single day.
The rooms are beautifully decorated. We ended up in a Jr. suite that had a table perfect for our working vacation-we always work when away from home. Its difficult to find open workspace without cramping your sleep space. Hilton managed that so well! (I have to say the mattress was in need of replacement. It sagged quite a bit) We requested additional pillows and they arrived immediately.
How did we like it? Well, we are leaving on Monday to spend another week here. We have to go back- It was just too amazing to stay away. Can't wait to see everyone again!
Thank you all so much!

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kpmconsulting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
164 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 18 November 2009

With great hesitation, we booked our stay at the Los Cabos Hilton. We had previously stayed at The Cancun Hilton and were very disappointed with it...and thus wary of Hilton Resorts in general. We were pleasantly suprised in Los Cabos!! As has been said in numerous reviews, the staff, food and resort itself were excellent. This property is truly outstanding in every way. I am ususally cool towards hotel food in general but the kitchen here puts out great Mexican food and to my suprise, very good sushi. The staff delivers friendly service across the board and could not have been more effecient. The only thing negative I would say and its not really a complaint, more of a observation....the tennis courts are strange. The surface appears to be AstroTurf covered by sand. It makes for some odd bounces and difficulty seeing the lines. A very minor quibble. I would recommend this place to a friend and will return myself...hopefully soon!

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank grenny1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malibu
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 November 2009

This Hilton has the best of everything one could want in a beachfront resort! The staff is the best, from the maid service to the top brass! The chefs are amazing! They prepared our freshly caught fish four ways in two days! The service is a dream! The beach has all the best aspects of Los Cabos rolled into one! No better location could possibly exist in this entire area! We are getting ready to return, with great anticipation.

  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anthron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 November 2009

We visited for our wedding anniversary and had a first class experience.

The accomodations (Superios Jr. Suite), food and service were all exemplary. The staff was aware that it was our anniversary and provided some special amenities that really added to the experience.

We took advantage of the "Dinner on the Beach" offering for a private dinner and had an absolutely wonderful, romantic experience.

One of the best get-away trips we've ever had.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LeftCoasterSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Property: Hilton Los Cabos Beach & Golf Resort
Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Jose del Cabo
#3 Luxury Hotel in San Jose del Cabo
#3 On the Beach Hotel in San Jose del Cabo
#3 Top resorts Hotel in San Jose del Cabo
#3 Business Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 Spa Hotel in San Jose del Cabo
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
Reservation Options:
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Also Known As:
Hilton Los Cabos Beach And Golf Resort
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo, Mexico

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