We are Hilton Honor Gold members and my husband and I used our points to stay here from 2/25/12-3/2/12. We arrived Saturday afternoon and were checked right in. We sadly did not receive the welcome pomegranate margarita that everyone mentions-it may be because we rented a car and parked and walked over to the main entrance instead of pulling up to the main entrance and unloading. Because the resort was full, we were unable to upgrade our room. However, the front desk did offer us an upgrade from the continental breakfast (complimentary to Gold members) to the full buffet instead. We were in room 4076 which did have a view of the ocean, but was on the corner and faced the Melia resort next door. You could also see a dirt road below-so not the best, but we knew that was a possibility and was fine.
The room itself was quite large and open and well appointed. There was a nice welcome plate of a few cookies and a chocolate seahorse there waiting for us. We also received free Wi-fi. The bathroom has a large walk in shower, and a separate tub. There is maid service twice per day-once to clean and then a turn down service. We typically did not have our room cleaned until after 1 pm-not sure if we were just lower down on the list or what. Wasn't a big deal, although would have been nice if it was done earlier.
The infinity pool and views from this resort were wonderful. We saw whales daily which was very cool. People definitely reserve the pool chairs early but this was not a problem for us as we never really switched over from east coast time so were typically up by 6am and walking around for sunrise so were able to snag good chairs. Pool service was good and there are plenty of umbrellas and people to help if you need to move them, etc. Jorge (of the jungle he says) is the pool concierge and offers games, books, sometimes some free fruit and is very friendly. The beach itself is fine-a bit rocky and while there are chairs and cabanas down there, there wasn't always a hotel person down there to help you. There is also a line that the vendors are not supposed to cross, but they do if a Hilton person isn't down there to scare them off. The water was very cold and conditions were at "red" the whole time we were there.
Food-wise, I'm not sure that it was as amazing as many people seem to think in the reviews. The breakfast buffet is certainly large and varied, and good quality food. Just not always super flavorful I would say. The green chilaquiles were really good though! We had dinner at El Meson the first night, and it was quite expensive and ok-not amazing. I had the seabass after reading the reviews, and while it was nicely cooked, there wasn't a lot of flavor. My husband had the fajitas and wasn't overly impressed, although there wasn't anything wrong with them per se. We then had dinner at Fenicia the next night-again nothing to knock your socks off, although I would highly recommend the garlic soup as others have as well. We also had the tuna carpaccio which was good, and the seafood risotto and my husband had the seabass-again fine, but not overly exciting. The fish tacos at Madero grill were amazing for lunch though, and the sushi was quite good as well.
We went to the spa one day and my husband had the baja sacred hot stone massage. It was his first time having this type of massage and as he says...the stones were quite hot! He was a little disappointed there wasn't as much actually massage as he had several sore spots-but that may be more the type of massage rather than quality of the spa. I had the pure white experience which included a yogurt/honey/muesli scrub followed by a yogurt/honey bath and a 40 minute massage. I was quite happy with my treatment. The spa itself is nice also with access to a hot tub and steam room if you'd like before/after your treatment. Tea/water/nuts are offered and overall is very pleasant.
As everyone else has said, service as this hotel is amazing-the staff are extremely friendly, willing to help and I have to give a shout out to one of our awesome breakfast waiters, Eder, who always remembered our name and said hello even if he wasn't our server each day. Pablo, one of the concierges, was extremely friendly and helpful in making recommendations and multiple reservations for us.
Overall, we would give it 4.5 stars, and would certainly recommend this to anyone who is coming to Cabo.
- Official Description (provided by the hotel):
- Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more less
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- Also Known As:
- Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
- Hilton Los Cabos Beach And Golf Resort
- Hilton San Jose Del Cabo
- Hilton Los Cabos Beach Resort
- San Jose Del Cabo Hilton
- Hilton Cabo
- Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo, Mexico