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“Beautiful resort”

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Hilton Los Cabos Beach & Golf Resort
Ranked #5 of 42 Hotels in San Jose del Cabo
Certificate of Excellence
Silver Spring, Maryland
Level 5 Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Beautiful resort”
Reviewed 3 March 2012

We are Hilton Honor Gold members and my husband and I used our points to stay here from 2/25/12-3/2/12. We arrived Saturday afternoon and were checked right in. We sadly did not receive the welcome pomegranate margarita that everyone mentions-it may be because we rented a car and parked and walked over to the main entrance instead of pulling up to the main entrance and unloading. Because the resort was full, we were unable to upgrade our room. However, the front desk did offer us an upgrade from the continental breakfast (complimentary to Gold members) to the full buffet instead. We were in room 4076 which did have a view of the ocean, but was on the corner and faced the Melia resort next door. You could also see a dirt road below-so not the best, but we knew that was a possibility and was fine.

The room itself was quite large and open and well appointed. There was a nice welcome plate of a few cookies and a chocolate seahorse there waiting for us. We also received free Wi-fi. The bathroom has a large walk in shower, and a separate tub. There is maid service twice per day-once to clean and then a turn down service. We typically did not have our room cleaned until after 1 pm-not sure if we were just lower down on the list or what. Wasn't a big deal, although would have been nice if it was done earlier.

The infinity pool and views from this resort were wonderful. We saw whales daily which was very cool. People definitely reserve the pool chairs early but this was not a problem for us as we never really switched over from east coast time so were typically up by 6am and walking around for sunrise so were able to snag good chairs. Pool service was good and there are plenty of umbrellas and people to help if you need to move them, etc. Jorge (of the jungle he says) is the pool concierge and offers games, books, sometimes some free fruit and is very friendly. The beach itself is fine-a bit rocky and while there are chairs and cabanas down there, there wasn't always a hotel person down there to help you. There is also a line that the vendors are not supposed to cross, but they do if a Hilton person isn't down there to scare them off. The water was very cold and conditions were at "red" the whole time we were there.

Food-wise, I'm not sure that it was as amazing as many people seem to think in the reviews. The breakfast buffet is certainly large and varied, and good quality food. Just not always super flavorful I would say. The green chilaquiles were really good though! We had dinner at El Meson the first night, and it was quite expensive and ok-not amazing. I had the seabass after reading the reviews, and while it was nicely cooked, there wasn't a lot of flavor. My husband had the fajitas and wasn't overly impressed, although there wasn't anything wrong with them per se. We then had dinner at Fenicia the next night-again nothing to knock your socks off, although I would highly recommend the garlic soup as others have as well. We also had the tuna carpaccio which was good, and the seafood risotto and my husband had the seabass-again fine, but not overly exciting. The fish tacos at Madero grill were amazing for lunch though, and the sushi was quite good as well.

We went to the spa one day and my husband had the baja sacred hot stone massage. It was his first time having this type of massage and as he says...the stones were quite hot! He was a little disappointed there wasn't as much actually massage as he had several sore spots-but that may be more the type of massage rather than quality of the spa. I had the pure white experience which included a yogurt/honey/muesli scrub followed by a yogurt/honey bath and a 40 minute massage. I was quite happy with my treatment. The spa itself is nice also with access to a hot tub and steam room if you'd like before/after your treatment. Tea/water/nuts are offered and overall is very pleasant.

As everyone else has said, service as this hotel is amazing-the staff are extremely friendly, willing to help and I have to give a shout out to one of our awesome breakfast waiters, Eder, who always remembered our name and said hello even if he wasn't our server each day. Pablo, one of the concierges, was extremely friendly and helpful in making recommendations and multiple reservations for us.

Overall, we would give it 4.5 stars, and would certainly recommend this to anyone who is coming to Cabo.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 9 March 2012
Thank you for taking the time to write such a detailed review. We appreciate all your wonderful compliments and thoughtful feedback. I’m glad to hear you enjoyed your Pure White Experience spa treatment, though I’m sorry your husband didn’t get quite what he expected. Also, if either of you likes to cook, recipes for several of the dishes you mention enjoying are available on our website. In the dining section. Please do enjoy, and thanks again.
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English first
Seattle, Washington
Level 4 Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 March 2012

Like most people on Trip Advisor, I read through these many great reviews of this property before booking our trip. Also, in the weeks prior to the trip, we kept coming back to Trip Advisor to read about the consistently great experiences that people have at this Cabo Hilton.

Well, our trip finally came and I can confirm what everyone else has already been saying here. This Hilton property is top notch and it deserves all the high praise it is being given with all these reviews.

The service was superb at all levels. The staff here really cares about this hotel and they want to make sure you have a great stay. As I was told by the gentleman at the concierge desk, "we are here for you".

We ate at all the restaurants. They are all very good. As is mentioned here, they may seem a bit pricey. But remember, this is a resort location. So, while it is a bit expensive perhaps (compared to some off propert locations), the quality you receive is worth it. Every meal was very good and the service was extraordinary. The breakfast buffet was a highlight of each day.

The pool area had to be one of the best I have ever seen in a resort. The infinity pool gave the impression that you would just connect with the ocean in front of you. Yes, as mentioned in prior reviews, there does seem to be a game of "capturing" chairs early in the morning to take a prime spot. But, we had no problem finding good locations every day to relax with a great view and great access to the pool. The poolside service was excellent.

A few people mentioned running routes in the area. Adding to that, I will confirm that the fitness room was excellent (like everything else here). I used that room twice. The rest of the stay, I did run outside. Beach running is difficult here as the sand is very soft. But, I also found a decent running area across the highway and to the east a bit in a golf course development that is being built.

This property deserves the numerous top ratings that it receives. If you are considering which hotel to pick for a Cabo vacation, then this one is a sure winner.


  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravelToRun26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 9 March 2012
Thank you for your review. I’m happy to read that we lived up to your high expectations. We’re honored to have so many terrific and loyal guests. It inspires us to continue improving our level of service every day. I hope we see you again soon on another fantastic Cabo vacation.
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Colorado
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 March 2012

This was our second year in a row to attend a conference here in February. What a great escape! The resort is impeccable, the service across the resort is great, and the food first class. The pool and beach areas are perfect with lots of seats. One caveat, people stake out their chairs early in the day, but there are generally seats up until 10:30 or so, just maybe not in prime areas. Overall, I put this as the best resort I have stayed at.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 4CornersScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 7 March 2012
Thank you for all the excellent comments. I appreciate you taking the time to review your stay, and I’m happy to hear that you so thoroughly enjoyed it. It’s an honor to be named the best resort you have ever stayed at. It’s a title we hope to keep. Thanks again.
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Roanoke, IL
Level 6 Contributor
132 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 29 February 2012

Since we are Hilton Honor Gold members, we chose to use our points to stay at this amazing property from 2/11/12 to 2/18/12. We booked our private transportation to & from the Hilton through amstardmc.com. Loved the Hilton's pomegranate margarita welcome drink. We were assigned to Room 4086. Enjoyed the afternoon sun on our balcony. Twice daily maid service was a bonus. On the evening of Valentine's day, we were able to watch fireworks from a neighboring property, from our balcony. By opening the shutters in our bathroom, we had a partial beachview, even from the shower! The pools were amazing & the temperature of the water was perfect. We were able to see whales every day from our lounge chairs. The pool beds were a treat. Nice beach to walk, it was fun seeing the horses on the beach. Service provided by the employees at this resort was incredible. Pool & beach service was provided, we ate at all the restaurants, plus bought sandwiches & salads from the deli, a few times. The concierge desk employees did a fantastic job. They booked our Glass Bottom Boat tour to the Cabo Arch & dinner out to a neighboring resort. We would highly recommend this beautiful resort with top notch service.

Room Tip: Wish we would have upgraded our room to a better location. We heard the hum of air conditioners fro...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BradnCheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 7 March 2012
Thank you for your review, and also for being Hilton Gold Members. It’s always a pleasure to make a guest’s first visit to Los Cabos something unforgettable – which of course is what we aim for with every guest and every stay. I hope you enjoyed the Glass Bottom Boat tour to the Arch. That’s always a favorite. Thank you again.
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San Francisco, California
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 27 February 2012

We always checked on Tripadvisor before booking any hotel and truly value the input other reviewers put in this site. We just returned from cabo san lucas with family of four for 8 nights/9 days. We stayed 3 nights in Hilton Los Gabos Beach & Golf Resort, 3 nights in Welk Resorts Sirena Del Mar, and 2 nights in Capella Pedregal based on TA’s recommendation and would like to share some of our thoughts.
We paid $311/night for Hilton, $278/night for Welk, $750/night for Capella. Based on our experience with these hotels, we would like to rank them as:
#1: Hilton
#2: Welk
#3: Capella
You can go to each hotel and see our reviews of them. But this is what we thought about Hilton:
The good:
- We got an ocean view room 60 and it has a spectacular view of the beach and ocean. You can sit on your balcony to watch the whale off the shore all morning
- Maid service is the BEST in this place. They come twice a day, one in the morning, one late in the afternoon. Room is nicely cleaned by 9-9:30am every day. Plenty of towel and supplies were re-stored in the bathroom. They came late in the afternoon to make the bed and leave sweet treats on the bed. Capella’s maid service is nothing close to Hilton’s standard! We were extremely happy about the maid service in this hotel
- Very big heated pool with warm water. Kids can’t wait to go swim every day. Some reviewers complained about the number of kids in this hotel. However, I don’t see overwhelming amount of kids during our stay. Children don’t bother us unless they were crying, screaming and running around but we have not seen any of that during our stay.
- Plenty of pool towels everywhere. Hotel guests did leave their towel and personal item on the beach chair to hold their spot. But the staff cleaned up unused chairs once a while so we didn’t have trouble finding a chair to rest next to the pool in the middle of the day
- Food is decent. Breakfast buffet has variety of selections
- Horse riding vendors are conveniently on the beach and the horses are available almost at any time without reservation
The NOT so good:
- The hotel is facing a very windy shore so the room is a little bit chilly in the middle of the night. Temperature control does not heat up the room
- Restaurant service is SLOW. It took forever for them to serve the food.
- Food is pricy in this hotel. A breakfast buffet for one adult and one child is $50 US dollars. Regular dinner cost more than $100 US dollar per night for two persons. We drove to the supermarket up north called “Mega” and shop for the milk, chips, salsa and personal supplies.
- Vendors on the beach trying to sell stuffs to the hotel guests. Once you shook your head, they walked away so it was not that bad
- Beach is a little bit rocky with none swimmable ocean waves so we didn’t have much of the beach time
Overall, it was a good stay and we gave 4 stars of this place.

Room Tip: higher floor gives good views
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Safvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GabrielaBarron, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 7 March 2012
That sounds like quite a trip! Thank you for this detailed review of your stay. We appreciate you taking the time and providing such valuable feedback. Thank you also for ranking us #1 of the resorts you’ve visited in Los Cabos. It’s truly an honor. We try to be perfectionists in everything we do, even our cleaning and hospitality service, so thank you so much for noticing. I hope if you choose to return to Los Cabos, you will choose your #1 hotel and give us another opportunity to earn that 5th star. Thank you.
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Property: Hilton Los Cabos Beach & Golf Resort
Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Jose del Cabo
#3 Romantic Hotel in San Jose del Cabo
#4 Top resorts Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 Luxury Hotel in San Jose del Cabo
#4 On the Beach Hotel in San Jose del Cabo
#5 Spa Hotel in San Jose del Cabo
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
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TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, TripOnline SA, TravelUp, Hotels.com, Ebookers, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Hilton Los Cabos Beach & Golf Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton Los Cabos Beach And Golf Resort
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort San Jose Del Cabo, Mexico

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