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Reviewed 15 April 2018

Beautiful resort set in the cliffs directly on the ocean. The grounds are extremely clean and well groomed. The food was very good but we did not do all inclusive because we like to venture to other resturants. We stayed in a one bedroom suite and it was very nice and well cleaned by Yadira. Only complaint is it could use some updating. The rooms are clean and comfortable with everything you need especially spacious balconies. The views are outstanding and we were able to see the whales while laying at the beach pool. They have several pools and one just for activites especially for the kids. We had OUTSTANDING pool service from Cesar Garcia, Cesar Delgado and Jorge Godines. They made sure we were taken care of all day which made us want to return to the resort this coming winter!

Room Tip: Closet to the ocean
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank M1langley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & Residences, responded to this reviewResponded 10 May 2018

Dear Guest,

What a lovely review! Thank you so much for sharing all these kind words with other travelers on the site. We really hope you had a wonderful time at your Home Sweet Hacienda, please feel always welcome. Be sure we'll send your greetings to the team, hope to see you back soon.

Best regards,
The Management.
contenido@mexicograndhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

A beautiful resort- clean & well maintained. Friendly staff. Enjoyed the Art Walk and Karaoke with Sinder. Especially impressed with quality of food and service at restaurants. Our poolside servers Renzo and Christian we're very attentive!

Stayed: April 2018, travelled as a couple
Thank MargeritaMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & Residences, responded to this reviewResponded 10 May 2018

Dear Margerita,

Thank you for the kind review, we really appreciate you took the time to share your experience. Be sure we will send your greetings to the team; hope to see you soon, it would be our pleasure to host you again!

All the best,
The Management.
contenido@mexicograndhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

We stayed here for a week in March 2018 with our 3 kids. Beautiful resort, clean, safe, friendly and overall just a lovely time. I highly recommend it. The activity director there named Fernan helped make the days fun for the kids, and the staff overall were very helpful and caring.

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank lauriedreesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & Residences, responded to this reviewResponded 10 May 2018

Dear Laurie,

So happy to hear you enjoyed a pleasant stay at your Home Sweet Hacienda, please feel always welcome! Thank you so much for taking the time to share your experience with such kind review, really appreciate it. Hope to see you and the family soon.

Greetings from sunny Cabo,
The Management.
contenido@mexicograndhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

Cabo is the greatest vacation spot to go to, hundreds of restaurants and bars all in walking distance around the marina and in town. Hacienda Encantada resort is great with several pools and restaurants on the property along with shuttle service down to the Marina.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank popman28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & Residences, responded to this reviewResponded 10 May 2018

Dear Guest,

We really appreciate you took a few minutes to share your experience, thank you for the kind words. We're glad to hear you had the chance to visit our sister resort, Marina Fiesta, located at the very heart of Cabo! We'd love to host you again soon.

Warm regards,
The Management.
contenido@mexicograndhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

My husband and I really enjoyed our stay. The resort is beautiful. Our room was clean and the bed was super comfortable. The only thing I would suggest is extending the pool hours and times some of the restaurants close.

Stayed: April 2018, travelled as a couple
Thank tnahlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gabriel I, Director de Relaciones con Clientes at Hacienda Encantada Resort & Residences, responded to this reviewResponded 10 May 2018

Dear Guest,

Thank you for taking a few minutes to share your experience on the site; we truly appreciate all your comments and feedback, be sure we will take your recommendations to improve our service and become a better resort for you and other travelers. We're looking forward to welcome you back soon!

All the best,
The Management.
contenido@mexicograndhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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