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Hacienda del Mar Los Cabos
Ranked #27 of 73 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 11 October 2017 via mobile

Visited this resort several times since 2005 when we honeymooned there. Everytime the staff makes us feel like we are family coming in for a visit. This trip Norma, Carlos, Arturo, Reuben, and everyone else made our trip memorable.

Stayed: October 2017, travelled as a couple
Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel D, Director de Relaciones con Clientes at Hacienda del Mar Los Cabos, responded to this reviewResponded 19 October 2017

Dear Tim C.

Thank you very much for all this years of friendship, we hope to add many more to our memories!!

I am sharing your thoughts to the staff members you´ve mentioned, it feels great when our beloved members recognizes the efforts of our associates.

Look forward to see you back very soon.

Best regards.

Manuel De la Mora
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 - 207 of 2,336 reviews

Reviewed 7 October 2017

HDM is really a fabulous resort. It is far off the highway and quiet at all times. We were there the day following massive rains! While the Sheraton pool side was closed for a few days it was cleaned swiftly. Our room was recently updated and we loved the changes. Living room furniture was so much more comfortable from the past. The staff is outstanding and remember us.
My only request is to lower there music by the vacation club pools. The surf is music!
A mention to following staff:
Rueben, Luis and Guerroo at HDM.
Abel at Girasoles
Our housekeeper Kathryn was so very happy and did a fantastic job of keeping our room tidy.
Honestly, all staff deserve a mention by name, next time I will be sure to write theirs down.
Oh, the turn down service was such a nice touch! First time we had it.

William and Christine

  • Stayed: September 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank cbarbados
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel D, Director de Relaciones con Clientes at Hacienda del Mar Los Cabos, responded to this reviewResponded 10 October 2017

Dear Cbarbados.

Thank you very much for sharing your kindness with all of us.
I will let Ruben, Luis, Guero, Abel, Kathryn and everybody about your recognition.

Don´t take too long to comeback to Hacienda Del Mar!!

Kind regards.

Manuel De la Mora
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

This resort probably has one of the most stunning beaches and views I have ever seen. Be sure to visit the roof top restaurant for breakfast, lunch, happy hour or dinner, the views are amazing. The people that work there are incredibly polite, helpful, and kind. Just an overall amazing experience.

Room Tip: Request a room facing the beach. Be sure to dine in the roof top restaurant which faces the beach!
See more room tips
  • Stayed: September 2017, travelled solo
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Thank mmberges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel D, Director de Relaciones con Clientes at Hacienda del Mar Los Cabos, responded to this reviewResponded 10 October 2017

Dear Mmberges.

Thank you very much for your kind review, yes, we have an amazing beach side and the best views!!!
We look forward to see you back in Hacienda Del Mar very soon.

Best wishes.

Manuel De la Mora
Guest Relations Manager

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Reviewed 5 October 2017

We had the best time. Staff was excellent and very helpful. Food was great! We can't wait to return. Also, the golf course Cabo De Sol was fantastic. The pool staff was especially great. They were always attentive and willing to help in any way.

  • Stayed: September 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank E6394KRerics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel D, Director de Relaciones con Clientes at Hacienda del Mar Los Cabos, responded to this reviewResponded 10 October 2017

Dear E6394KRerics.

Thank you very much for sharing your kindness with us, we wish you the best!
Look forward to have you as a guest in the near future.

Best regards.

Manuel De la Mora
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Poor junior suite amenities and difficulty getting towels--shower door was broken by housekeeping and they offered us another room not a replaced door. We declined since moving would be a chore--just dealing with a 1/2 plastic shower curtain. We keep getting different information on which drinks are included in happy hours. $6.00 for a sweet watered down small mojito--I wouldn't pay that at full price! Food so far has been very good but pricey. -about $12.00 for a cheese burger and fries. Nachos were about 15.00 and excellent but not enough chips. Will try $35.00 surf and turf night. Not coming back or recommending resort.

Room Tip: elevator, close to pool area, NOT junior suite, above 2-3 floor to see ocean but still see lots of r...
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank janesT8942IV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manuel D, Director de Relaciones con Clientes at Hacienda del Mar Los Cabos, responded to this reviewResponded 10 October 2017

Dear JanesT8942IV.

We appreciate you took the time to write your review about your visit to Hacienda del Mar. I would like to apologize for the inconvenients you had and the poor perspective that we left in you as a customer. We always want and look for the best to our guests and we don´t like when we don´t achieve it, we will look into this mistakes and we will try to fix them all.

We hope you change your mind and give us another opportunity to welcome you again.

Best wishes.

Manuel De la Mora
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hacienda del Mar Los Cabos

Address: Corredor Turistico Km. 10, Lote D | Lote D, Cabo Del Sol, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Cabo San Lucas
#13 Top resorts Hotel in Cabo San Lucas
#16 Romantic Hotel in Cabo San Lucas
#18 Spa Hotel in Cabo San Lucas
#22 Luxury Hotel in Cabo San Lucas
#23 On the Beach Hotel in Cabo San Lucas
Price Range: €187 - €813 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda del Mar Los Cabos 4.5*
Number of rooms: 272
Official Description (provided by the hotel):
An exclusive beach front hotel, located in the Cabo del Sol resort community, with 273 suites. Our magnificent resort is adjacent to the world famous Jack Nicklaus designed Ocean Golf Course. The resort is composed of 20 Villas all in Mexican Hacienda style, with romantic walkways through lush green landscaped and tropical flowers. ... more   less 
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Also Known As:
Hacienda Del Mar Vacation Club Hotel Cabo San Lucas
Hacienda Del Mar Vacation Hotel
Hacienda Del Mar Vacation Resort
Hacienda Del Mar Cabo San Lucas
Hacienda Del Mar Los Cabos Cabo San Lucas, Mexico

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