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Reviewed 7 November 2015

We had a lovely time at this resort. It was our first time in Cabo and a real treat !
The staff at the front desk were simply amazing. From sorting out reservations, dinner reservations, taxis and points of interest there was nothing we asked that could not be obtained or sorted out. Juan was a joy to work with , thanks Juan !

The pools were warm and always busy. The staff that looked after the pool games were always looking for a way to make us laugh, always had tons of energy and bright smiles. They work very hard every day and then put on the shows at night. What an amazing group of people !! Awed by their energy and spirit !

Hector Villanay, or pool side server was just amazing! His great attitude, smiles and jokes along with excellent service made our pool side experience a delight. He always new what we drank and liked to eat, was never pressing but always prompt. He made us feel welcome and appreciate. He even made sure we were comfortable where ever we were around the pools....nice!

The room we had was comfortable and always clean. The ladies who cleaned our room were amazing ! We never had cause to ask for anything because everything was available in our room. A true delight to stay in a resort that made sure everything was not only handy but clean and fresh.....Lovely!

I would definitely make another trip to this resort. Everyone went well beyond what was necessary to make us feel welcome. A true delight.

  • Stayed: September 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank momonthemove4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

My family and I stayed at Villa Del Palmar for 4 nights 5 days and it was awesome. We got a $299.per room deal but had to attend a timeshare presentation for 90 minutes. We did not buy and they kept us for exactly 90 minutes. There was no presure to buy. We got all of our activities for free plus a ride to and from the airport.

The resort is big, very clean and the staff is very friendly. On our last night we attended one of the dinner shows and the server Gerardo showed up with our drinks before we ordered. He remembered us from serving us during our stay. Now that is exceeding a guest expectation.

Would definitely stay again.
PS: We stay in a Junior Suite and it had everything we needed.

Stayed: October 2015, travelled with family
2  Thank Travelbuyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015 via mobile

The front desk staff saved our trip the first day. We booked through an online travel agent who booked us under the wrong last name. We had the confirmation number and that was what saved us but Antonio at the front desk jumped through some hoops for us and got the name on the room corrected. Other than that the all-inclusive package was well worth it for my wife and I. Each meal was about $57 dollars and the all inclusive also covered the nonmotorized water activities. All in all a great 5 day trip.

Stayed: November 2015, travelled as a couple
1  Thank Joshua M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015

This hotel is located a little further from the main party central of the city, about a 15 minute walk on the beach, so it is a little quieter and more relaxing. Like most of the hotels in Cabo, they will try to get you to the time share presentation.
Hector was our favorite server at the pool area, very attentive and helpful.

  • Stayed: November 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Lindsay E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2015

It was an amazing experience. Everyone was very friendly and helpful. The rooms were very clean and spacious. Enrique, Marcos and Miguel made our trip a blast!!! We had a group of 10 and they were on it!!!! They made sitting around the pool relaxing and a lot of fun! I would recommend asking for them if you go! Can not say enough about the stay. Thumbs up!!!!! Miss it already!!!!!

Room Tip: We had rooms in various locations and they all had great views!
  • Stayed: October 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Jaime J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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