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Reviewed 14 October 2017

Great time with Rod, Silvia, and Alejandro playing games by the pool laughing and having an awesome time!!! Great staff, clean facility, beatuiful beaches and grounds. Would definitely come back and stay again! Play the pool volleyball and other games. Ask for them!!

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Jonie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando G, Gerente at Pueblo Bonito Rose Resort & Spa, responded to this reviewResponded 24 October 2017

Dear Jonie S

Thank you for your lovely review. It sounds like you really had a wonderful time. I agree that our entertainment staff is amazing they indeed love what they do and this in turn allows us to provide a friendly, professional service at all times.
We will make sure that the people you mentioned on your review know about this, and how kind your review was.
I’m pretty sure they will be beyond happy to know that you remembered them.
I´m glad that your experience with us was pleasant one and hope that we can be of service to you again in the near future.

Please follow us on our Pueblo Bonito Resort profile in Facebook

Yours cordially,
Armando Garcia / General Manager

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Reviewed 14 October 2017 via mobile

We had a great time at Pueblo Bonito Rose. The staff was extremely friendly and we wanted for nothing. We had a great week with Alejandro and Velez and can’t wait to go back. Have been to Cabo many times and having access to the ocean was great and we were just a short walk to the marina. We’d highly recommend this resort to anyone.

Stayed: October 2017, travelled as a couple
1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando G, Gerente at Pueblo Bonito Rose Resort & Spa, responded to this reviewResponded 24 October 2017

Dear Brian C

Thank you so much for your compliments and to share your experience with other TripAdvisor readers, we believe that the personal, warm and caring service of our wonderful team is what makes the difference and makes us unique.

We hope to see you again soon and providing the service that you deserve.

Please follow us on our Pueblo Bonito Resort profile in Facebook

Yours cordially,
Armando Garcia / General Manager

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Reviewed 14 October 2017

We kept tracking to find our friend Alberto our pool attendant, we love him, not saying the other were bad but we connected with him, we like out room easy access to the marina by walking, also seeking in the ocean, the food! Great, nachos everyday!! We love activities staff too Alejandro rod Silvia and Arlin, thsnks Luis

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando G, Gerente at Pueblo Bonito Rose Resort & Spa, responded to this reviewResponded 24 October 2017

Dear Kim C

We really appreciate for taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. I am delighted to read that we exceeded your expectations with our accommodations, Alberto will be very proud to know he was mentioned on TripAdvisor. I am very proud of their helpful and attentive attitude, as well as their willingness to go the extra mile in order to fulfill our guests requests and needs.

We hope that we will have an opportunity to welcome you back in the near future.

Please follow us on our Pueblo Bonito Resort profile in Facebook

Yours cordially,
Armando Garcia / General Manager

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Reviewed 13 October 2017

This review is long over due! I was out in Cabo for a quick girls getaway in Nov 2016 and we really enjoyed our 4 days there! The weather was a bit chilly for a beach vacation but the hotel did not disappoint. Pueblo Bonito is a lovely property right on the beach, the pool is fabulous and the beach front is nice, a tad bit small but this is the case for all the hotels in the area. The area you just can't beat! It's in the heart of all the action and just a short cab ride (you can walk too) from all the night life and btw we always felt safe. This is something I think Cabo and the resorts do very well, they make sure tourists are and feel safe, so big plus for that. There is also a shopping mall near by that we walked to during the day. The water was pretty calm and kind of warm, not Caribbean warm but definitely swim-able. There are many "tour operators" offering their boat/activity services, this could be a bit annoying but it's the same for all the other resorts along this beach section. The hotel itself is was clean and comfortable. The food was good, I'd give it a strong 3.5-4 stars for all "inclusive dining". However, one of the best parts about this hotel is the customer service. Everyone was so nice and friendly (with the exception of one grumpy guy at the sports bar). The employees truly make you feel at home, and for my group there was one fella who stood out as the best, Adalberto! Adalberto was sooo friendly, charismatic and welcoming, honestly it felt like he was an uncle. If you are lucky enough to meet him during your stay, i'll guarantee he will make your stay a little extra special! Overall I would stay here again just because the employees really know how to treat guests and make them feel like VIP.

Room Tip: The flan was amazing!
  • Stayed: November 2016, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Nomie25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando G, Gerente at Pueblo Bonito Rose Resort & Spa, responded to this reviewResponded 24 October 2017

Dear Nomie25

Thank you very much for such a positive review, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day.
We are looking forward to having you as our guest again soon.

Please follow us on our Pueblo Bonito Resort profile in Facebook

Yours cordially,
Armando Garcia / General Manager

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Reviewed 13 October 2017

We had a great time at the Benito rose. The food was amazing. In the morning we loved going to the deli for their amazing danishes.
At the pool we had the BEST active director SILVIA..... she was a lot of fun and very friendly!!
She gave us a lot of laughs

  • Stayed: October 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank lisamasi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando G, Gerente at Pueblo Bonito Rose Resort & Spa, responded to this reviewResponded 24 October 2017

Dear lisamasi77

Thank you so much for your compliments and to share your experience with other TripAdvisor readers, we believe that the personal, warm and caring service of our wonderful team is what makes the difference and makes us unique.

We hope to see you again soon and providing the service that you deserve.

Please follow us on our Pueblo Bonito Resort profile in Facebook

Yours cordially,
Armando Garcia / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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