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All reviews rooms are nice rates roomy sma mexico
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8 - 13 of 354 reviews
Reviewed 22 June 2017

The hotel looks nice, but it's far from downtown, Rent a car in San Miguel de Allende is a mistake, because everything is walking distance; To enter and leave the hotel must be via Taxi. Therefore many times you are in the hotel at meal times; And now if it is the total disaster, the restaurant service is very bad, the food takes between 1 1/2 to 2 hours to get out! both the drinks and the food!! Not to mention the quality, the meat is super hard and tasteless. Now if you think about asking for something or asking how much longer your food arrives, you have a bad face and attitude with a rude response like "do not see that there is only one person in the kitchen !!" (As if the customers knew that !!). The truth made me want to say "do not see that we are the only table !!!" But unfortunately I did not tell him.The hotel is cute, has a cute pool, pool table, play area and is kept very clean. On the other hand the beds are uncomfortable, there is no cold water in the showers in summer time, the rooms are hot and there is no air conditioning and the restaurant service and food are the worst! To save the attention of the ladies who clean the room and the front desk are very attentive

Room Tip: Ask for a room that is not next to the street because the trucks do not stop to pass during the night, but at dawn it gets worse.
  • Stayed: June 2017, travelled with family
    • Sleep Quality
Thank Andrearodriguez6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2017

Room was comfortable and roomy with two double beds. A bit noisy with wind and water. Could do with a fan or air conditioning. Pool was great and warm. Garden is nicely manicured. Staff were helpful and friendly. Did not try the restaurant.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

We stayed this hotel because the person who invited us couldn't find any other hotels according to her. We go often to San Miguel de Allende and have stayed in various hotels. But my advice is, if you can't find any hotel but this, don't book it. Because it doesn't worth it. You should find a hotel in Queretaro or somewhere instead. The hotel itself is so old and absolutely needs some remodeling. The bathroom smells like mold and they don't even have conditioner. Bathtowel is so ugly. And the location is so far from the centro and you have to take a cab to go down to the centro. I don't see any merit to stay here.

  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank chuchucoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADRIANA R, General Manager at Mision San Miguel de Allende, responded to this reviewResponded 21 March 2017
Google Translation

Estimado huésped
Muchas gracias por compartir su experiencia de su pasada estancia en nuestro hotel a través de TripAdvisor. Le ofrecemos una sincera disculpa por la mala experiencia que experimento, y hago de su conocimiento que hemos tomado en cuenta sus observaciones para mejorar nuestros servicios. Ojalá nuevamente nos de la oportunidad de tenerle de nuevo en esta su casa Misión San Miguel de Allende y pueda constatar los cambios realizados.

Cordialmente
María Elena Pérez
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2017

Beautiful gardens, comfortable rooms, wonderful staff and convenient location are a winning combination. Leaving the car in the hotel's car park is convenient, since a short bus ride to/from the city centre makes exploring the city trouble free! Both Ruta 8 and Ruta 9 buses stop just outside the hotel and drop you in the heart of San Miguel (bus fare $5 pesos per person).

Room Tip: The new section offers rooms with more natural light and lovely views of the grounds.
  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Monica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADRIANA R, General Manager at Mision San Miguel de Allende, responded to this reviewResponded 21 March 2017
Google Translation

Estimada huésped
Muchas gracias por compartir su experiencia de su pasada estancia en nuestro hotel a través de TripAdvisor. Nos llena de alegría a todo el grupo de colaboradores que conformamos esta su casa Misión San Miguel de Allende, saber que haya sido de su agrado el entorno del lugar, la atención y el servicio, nos motiva y compromete para seguir brindando la misma calidad y calidez. Ojalá nos permitan serviles y verles de nuevo, los esperamos pronto!!!.

Cordialmente
María Elena Pérez
Gerente General

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Reviewed 9 February 2017

A comfortable and well attended hotel. Spacious rooms and lounges, and beautifully manicured gardens. As a single disadvantage not having a restaurant for dinner, which forces you to leave the hotel in order to have meal

Stayed: February 2017
Thank Ruben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ADRIANA R, General Manager at Mision San Miguel de Allende, responded to this reviewResponded 6 April 2017
Google Translation

Estimado huésped
Agradecemos mucho sus comentarios a través de tripadvisor, nos alegra saber que fue de su agrado nuestra atención así como nuestras instalaciones, nos motiva para seguir mejorando cada día. Lamento mucho el que no hayamos proporcionado la información de nuestros servicios de restaurante ya que si contamos con el servicio en desayunos, comidas y cenas, hago de su conocimiento que ya tomamos las acciones necesarias para mejorar en este punto. Lo invitamos a que regrese pronto a esta su casa Misión San Miguel de Allende.

Cordialmente

María Elena Pérez
Gerente General

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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