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All reviews free breakfast yogurt room was large beaver creek breakfast area fridge and microwave comfortable bed would stay here again convenient location laundry facilities pool and hot tub minute drive common areas free bus during ski season ski area christie lodge
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Reviewed 22 August 2018

bathroom not clean, shower made loud hum noise, asked to move rooms. next tub was same, unclean. yuck. front desk girl was snotty when there was a mistake with getaroom.com and my reservation, front desk girl was rude. I asked for manager, but no manager or authoritative figure on site during weekend to resolve multiple problems. I wanted refund, they wouldn't give it to me. I have videos of unclean rooms. sick!! and breakfast was not kept up with busy traffic. everything was empty and was a mess. Had to wait for food, silverware, coffee pancake batter... it was a terrible experience, plus construction outside..

Room tip: Dont stay here
Date of stay: July 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SueF5511, Director of Sales at Comfort Inn Near Vail Beaver Creek, responded to this reviewResponded 7 September 2018

Dear Melissa,

We are very disappointed to learn of your experience. I would be happy to speak with you personally to learn more. Please feel free to call the hotel directly at 970-949-5511 and ask for Sue. Your experience is not typical for our hotel. Guest service, comfort and satisfaction are of the utmost importance to us.

On behalf of our team, please accept our apologies. I hope to speak with you and that you will return so we may show you a much better stay experience.

Sincerely,

Sue F.
Director of Sales
970-949-5511

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2018 via mobile

We stayed here one night. There was construction in the road, but it was still pretty easy to get to. There were at least 30 people at continental breakfast. It had a good variety, however we had to wait for a place to sit. The pool was just the right size to say we went swimming. It wasn’t anything fantastic. It was in a great location with pretty flowers. It was clean. Thanks!

Date of stay: August 2018
Trip type: Travelled with family
Thank Chick_denver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SueF5511, Director of Sales at Comfort Inn Near Vail Beaver Creek, responded to this reviewResponded 7 September 2018

Thank you for taking the time to share your comments, Chick_denver! We are delighted that you enjoyed our pool and our convenient location. We hope you'll come back to stay with us again soon!

Sincerely,

Sue F.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

From friendly professional check-in with helpful suggestion for dinner, through check-out, we found this property to be above average for the price point. Clean, well maintained, spacious and comfortable room with all expected amenities. Bathroom and shower were very clean and stocked with good quality towels. Bed and pillows were comfortable and made for a good nights sleep. No distracting noises from A/C, adjacent rooms or outside - very quiet. B'fast was a bit above average for this type of hotel, with hot eggs / meat / pastries and etc. All in all, the quality and comfort were well worth the bargain price for this area. We'd stay there again if passing through.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank DeputyFireDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SueF5511, Director of Sales at Comfort Inn Near Vail Beaver Creek, responded to this reviewResponded 10 August 2018

Thank you for taking the time to share your feedback, AndyHail! We appreciate it and are delighted that you were comfortable and enjoyed your recent stay. We hope you will come back to visit us again soon!

Sincerely,

Sue F.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

We stayed here while visiting family recently. Was the most expensive hotel for our entire trip but I guess that is what the going rate is for this area. I would say that it was an average Comfort Inn experience as far as the room goes. The building is showing signs of age. Our bathroom door was hard to open and the shower head was poor. Breakfast is served in a small reception area. It was minimal and so crowded that we gave up and walked to a restaurant. The pool and hot tub were nice and well maintained. Last visit to Avon, we stayed at the Christie Lodge. Not great either but if you can get a better deal there, I suggest you take it.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank wyguy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SueF5511, Director of Sales at Comfort Inn Near Vail Beaver Creek, responded to this reviewResponded 10 August 2018

Dear wyguy56,

Thank you for sharing your feedback. We are happy to know that you found our year-round outdoor heated pool and hot tub enjoyable! We will be working on property improvements in the future and, hopefully, that will include a larger breakfast area for our guests. We do apologize for the crowd. We hope that you will return in the future and we can show you a much improved stay experience.

Sincerely,

Sue F.
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

The hotel looked a little nicer and bigger in the pictures than in person but it was a decent stay. Nothing fancy about the hotel but nothing horrible either. Hotel is showing some signs of age. We asked for hour early check in and they said that was no problem we showed up and had to wait until after 3.

Date of stay: July 2018
Trip type: Travelled with family
Thank Andrew E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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