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Hotel Cabanas Tulum
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529 - 534 of 859 reviews
Reviewed 1 March 2012

My family stayed at Cabanas Tulum in February, 2012. We booked for one night, but rearranged our schedule to return later in the week. This is a wonderful hotel. It is in a beautiful setting, well designed, affordable and comfortable. The staff at the front dest, Pati and Alex, and the staff at the restaurant, Rosa and Enrique, were exceptional in service and in friendliness. They made our stay so much better. The rooms were beach front. The water was multicolored. The sand was white. It was a wonderful experience. The restaurant excellent. In fact, I had coconut shrimp twice!! The best I ever had. I am not simply writing this to impress the hotel staff. I am writing because it was truly a wonderful hotel, a great restaurant and a magnificent experience. We plan to go back in August. I assure you that if you stay at Cabanas Tulum, you will not be disappointed.

Room Tip: All of the rooms are good, but the beach front are the best. There is another class of rooms that have jacuzzis, more room, etc., but I did not go inside.
  • Stayed: February 2012, travelled with family
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Thank PapaRamona_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

My two children (ages 17 and 21) and I just came back from a trip to Tulum. We had a wonderful stay at Cabanas Tulum. The incredibly beautiful beach was just steps from our room. It was was like a dream come true to be able watch, listen to and swim in the ocean at all hours of the day. We were able to watch the sun rise and set everyday from our own little terrace. Gorgeous palm trees in front of our room provided welcomed shelter from the sun during the middle of the day.

Our room was simple and very clean and the hotel staff was outstanding. They all worked hard to make us comfortable and welcome. The front desk staff was able to hook us by with a wonderful, informative tour of Sian Ka'an and on a different day with a kind, reliable taxi driver who took us to Ek Balaam and Valladolid. Although it was hard to leave the beach, it was well worth traveling out of the hotel zone to learn more about this beautiful area.

My kids enjoyed borrowing the free bikes and riding around the area exploring. Having a plentiful, healthful breakfast on a gorgeous beach included with the room was a great way to start each day. Booking and paying for the room was easy and well organized, and Patrizia from the front desk was very generous about answering all of my email questions before we got there.

Great vacation, great hotel, great people!

  • Stayed: February 2012, travelled with family
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1  Thank DKD77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

This was my third trip to Tulum and found this hotel to be fantastic. The rooms were very comfortable and staff were charming. Beach access is par for Tulum which is to say OUTSTANDING. The beach side cocktail service was pure paradise, and the beach beds were the ultimate in luxury.

This was the most modern place I stayed in Tulum and found the value great. I think it was significantly cheaper than the more posh places, but we never wanted for anything.

  • Stayed: November 2011, travelled as a couple
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3  Thank benastor77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

Cabanas Tulum is now one of the best properties on the beach and you can expect to see it climb in the ratings game. They already are on the best part of the beach, Now, they have added two swimming pools, great beach landscaping, new modern deluxe rooms complete with air conditioning and plenty of hot water and a soon to be completed yoga center and reception area. Add to that great management (Patti) and hard working people and you have a winner. If you look at the reviews on TA carefully, you will see that most of the lower scores came from construction related criticism or the old property. Look at the new pictures and you will find a hotel that you will be telling you friends about.

Starting with the beach. If you walk the beach like we do, you will find that you can walk great distances and you will also discover that Cabanas Tulum is on the best part of the beach. First of all, it is pretty much in the center of all of the beach resorts which makes it easy to get to the restaurants in either direction. The beach is wider here and has beautiful soft white sand both on the beach and in the water (no rocks). There is so much room that you will be able to enjoy your privacy. Many of the other hotels look like a cruise ship with chairs set side by side. The far ends of this beach strip has very narrow beaches and are loaded with washed up sea weed to the point where you can not even walk. We felt sorry for the people that booked what looked like nice hotels jammed together due to little or no beach. Cabanas Tulum got a little bit of washed up sea weed but they clean it up immediately.

As everyone has already said on TA, the included breakfasts here at Le Bistro are great. You can choose a table right on the sand and the full breakfast menu offers many choices, all good. We saw many people coming from the other hotels to eat here. Some earlier reviews said the service was slow but it was quite the opposite. The service staff literally run to your table or beach chairs to service you and the coffee, juice and food came out very quickly with plenty of refills on the coffee.

Our room, deluxe beach front, in the new section was perfect. True, as some have said, there are not a lot of room furnishings but the modern look and easy to keep clean room was perfect for us. There is a closet with several shelves for the clothing. There is no dresser with drawers (I read a complaint or two) but we find that is common in beach locations as drawers can get mildew and/or hide critters. The bathroom has twin sinks and the shower had a modern rain shower head. The view from our ground floor room looking at the beach and sea was the best view from our bed that we have ever had. We would open up the drapes in the morning, put sunglasses on and truly not want to get out of bed. What a way to start the day.

The property is well maintained and Patti and Alex were always there to assist in any need you had. Fresh towels and linens were constantly supplied. It was a pleasure staying here and we will be back.

Room Tip: The Beach Front Deluxe Room #1 is right next to the restaurant and bar so avoid if you want more privacy.
  • Stayed: February 2012, travelled as a couple
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3  Thank baja1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

We just came back from a two week trip. Our first week was at an all-inclusive in Akumal and our second week was at Cabanas Tulum. We wanted to be somewhere quiet in our second week. After much researching, we found Cabanas Tulum. Wow! What a spot. The beachfront rooms are not for someone who is looking for deluxe amenities, but what do you really need? It has the basic bed (king-size), bathroom with hot and cold water, fresh-water showers (90% of the other places on this stretch of beach have only salt-water showers. Bonus!) 24-hour electricity, clean towels daily, beach towels and breakfast included in your room reservation. Try getting that at the other hotels. Good luck! If you really can't do without the resort-type amenities, try their deluxe or superior deluxe rooms. Be careful, they're only for adults. No kids. Front desk staff that we met while there, Alessandro (Alex) and Rocio are two wonderful people. They'll go above and beyond. A big thank-you from us! Our daily walks of 5-10 kms on the beach gave us an opportunity to look into the other hotels. Boy, did we luck out with Cabanas Tulum. Other places had great things, but location-wise, and water-wise, this was the best place on the beach. We'd go back in a heart-beat!

Room Tip: Definitely oceanfront!
  • Stayed: February 2012, travelled as a couple
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1  Thank GoHiking_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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