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“Poor customer service”

Ahau Restaurant & Beach Grill
Ranked #66 of 495 Restaurants in Tulum
Certificate of Excellence
Dining options: After-hours
Restaurant details
Dining options: After-hours
Reviewed 4 January 2018

Ate at the restaurant here with my girlfriend during our week in Tulum. Food was rather mediocre. The gauc looked like baby diarrhea and tasted only slightly better. The marlin empanadas were so bad we left them - and I hate wasting food. Management appears somewhat pompous and unfriendly. Perhaps they are getting complacent. Will stay away on our next trip to Tulum.

1  Thank mpr0bst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 257 reviews

Reviewed 29 December 2017 via mobile

Very nice view. Very safe and the waiters are very friendly food is great too. It looks like heaven on earth :)

Thank Rasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2017

The food is good and the service is good as well, although this place is more like Playa del Carmen than the Tulum zen vibe. Way too crowded and this is what you don't want in Tulum. Overall a good beach club with a different atmosphere.

    • Value
    • Service
    • Food
Thank AlbertoMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017

Average meal. Not sure I would recommend this restaurant, with all the others around. The dinner was just ok, nothing to write home about. The service was lack luster with many a issues regarding the order (i.e. missing side dishes). And the service felt simply slow (longer than island time, if you will). But, lots of workers available. The location of the restaurant was amazing and had beautiful views!

Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017

David is the greatest waiter. Service is great, food and drinks are wonderful. Didn't want to spend any time on the beach anywhere else. Will be back for sure.

Thank Dominic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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