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Reviews (1,719)
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Traveller rating
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12 - 17 of 1,719 reviews
Reviewed 4 weeks ago

Can’t say enough great things about La Zebra. We just stayed here for a mini honeymoon for 3 nights and were so happy with our choice. Everyone at the hotel is super helpful and sweet. We did the couples massage, which was one of the best massages we’ve ever had - well worth the splurge. We also asked for the hotel to arrange a cenote tour and they paired us up with the best tour guide named Omar. Highly recommend you have them set this up for you as well. Food at the hotel is good too and the location is super walkable. The rooms are spacious and there’s air conditioning. Loved that there was tea delivered to us after 6pm every day. We’d definitely stay here again and again.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank NicMoraXO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are thrilled to read your feedback about your stay with us. Thank you for choosing us for such an important date. We are glad you had a chance to really experience some outside excursions as well as our Spa.

We are glad you would like to stay again with us so, please, do not hesitate to contact us directly upon your return.

Best,

Gustavo Martínez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife and I booked our stay at La Zebra for our 25th Wedding Anniversary. What a great experience. We were greeted with complementary cocktails and the level of service just went upward from there. Our room (#17) was very private and fairly secluded with the private soaking pool. Loved it. Ambiance at the property was wonderful. The food and drinks were top notch. Cabanas at the beach were perfect with cocktails never more than a “wave of the hand” away. I absolutely would book a stay at this resort again.

Date of stay: September 2021
Thank David A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear David,

Thank you for taking the time to write about your experience. We are glad you found your room convenient as well. We are looking forward for your new stay.

Best,

Gustavo Martínez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Such a cute, chic hotel. Loved our room with the plunge pool. The attention to detail was top tier. The front desk ladies were super nice and helpful. The food was amazing. We went out drinking and came back to hot tea in our room :)
Zero complaints, zero recommendations.
Would definitely stay again.

Date of stay: September 2021
Trip type: Travelled with family
Thank Z4496JRallisonb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We are glad you loved your room. We are also glad our staff was acoomodating and your will to come back. Please, do not hesitate to contact us directly, we will gladly assist you upon return.

Best,

Gustavo Martínez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2021 via mobile

The location, the staff, the ambiance, food, beach, room, everything about this place was amazing. Truly the best vacation experience I have ever had. I cannot wait to return as soon as I possibly can! Better than I expected in every aspect.

Room tip: If you are planning on leaving the hotel often to visit the other restaurants and hotel clubs, maybe rent bikes because it’s hot to walk
Date of stay: September 2021
Trip type: Travelled with friends
Thank raquellaa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel, responded to this reviewResponded 20 September 2021

Dear Guest,

Thank you for describing your experience like that. It is such an honor as well as responsability to continue offering the best service possible. Please, do not hesitate to contact us directly upon your return, we will be glad to assist you.

Best,

Gustavo Martínez

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Reviewed 19 September 2021 via mobile

Nice, spacious rooms right by the beautiful beach at a great price for the area! Ciutia, Juan, Marvel and Zaamo were all incredibly attentive and helpful! I felt like anything I needed would be taken care of promptly and very well. Highly recommend !

Date of stay: September 2021
Trip type: Travelled as a couple
Thank 309eduardas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gustavo Martinez, General Manager at La Zebra Colibri Boutique Hotel, responded to this reviewResponded 19 September 2021

Dear Guest,

Thank you for taking the time for the evaluation and comments. We are glad you found the room and beach space as such a great value. We will let our staff know about your comments for sure.

Thank you for recommending us. We hope we can host you again soon.

Best,

Gustavo Martínez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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