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All reviews que fresco small beachfront live music every night beach front great live music laid back mosquito net road noise ocean view fish tacos playa del carmen beach road watch the sunrise no air conditioning guacamole sound of the waves tulum town
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Reviewed 29 August 2012

Zamas is a place that exploits the natural beauty of its surroundings with lodgings which, while comparatively modest, combine value with other forms of comfort, like an uncommonly warm and gracious staff, good food, and among the best views for breakfast, lunch, and dinner that I have ever seen. To be sure, there are swankier locales along the Tulum beachside, but few can beat Zamas for price. I'm very pleased to have spent a week with my family at Zamas, and I'd recommend the spot to anyone considering a stay in as beautiful and unspoiled a spot as Tulum can offer.

  • Stayed: August 2012, travelled with family
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Thank BrianEnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZAMASHotel, Manager at Zamas, responded to this reviewResponded 13 September 2012

Thank you for your lovely comments about ZAMAS, our staff and our locale. We continually strive to be in tune with our natural surroundings while providing a welcoming place for our guests to enjoy this beautiful and truly special place in the world. We’re thrilled that you acknowledged and appreciated this. We would love to have you return anytime – please let us if you’d like to come back so we may give you a special “welcome back”.

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Reviewed 29 August 2012

My family and I just returned from a wonderful week at Zamas in Tulum. We had a 2-room cabana which faced an amazingly beautiful beach. In the morning and late afternoons we would lie on hammocks on our patio and be gently rocked by tropical breezes, while listening to the rhythm of the waves.

The restaurant features fresh, delectable food. While the menu is small, everything was excellent. We especially enjoyed the shrimp, which is cooked in several different styles. Our kids loved the pizzas, which are cooked in a wood burning oven. The salads are fresh and bountiful.

Most importantly, the service at Zamas is outstanding. Everyone, from the concierge to the housekeepers, treated us like family. The staff speaks excellent English, but also enjoyed conversing with us in our broken Spanish. They offered excellent suggestions about activities in the area, also.

We returned from our week renewed, refreshed, and wanting to return.

  • Stayed: August 2012, travelled with family
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Thank Alice E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZAMASHotel, Manager at Zamas, responded to this reviewResponded 13 September 2012

Hola,
Thank you for your lovely comments about ZAMAS. Most notably, we’re delighted to hear that you appreciated our service. We want our guests to feel comfortable and well cared for in this natural environment so that they can truly enjoy all that Tulum has to offer. We’re also thrilled to hear that you loved your room, your view and your meals! Please let us know if you’re coming back as we’d like to give you a personalized “welcome back to ZAMAS”. Best regards from Susan and the ZAMAS staff

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Reviewed 18 August 2012

After Hurricane Ernesto cancelled our plans to honeymoon further south on the Yucatan peninsula, my wife and I ended up settling in Tulum. After one night in the first-place-we-could-find, we walked up and down the beach road looking at cabañas and hotel rooms. We settled on Zamas, and couldn't have been happier with our choice, especially for the price.
We had a cabaña on the ocean side of the main road, but not one of the few true "beachfront" ones. Truly, we felt we had the best of both worlds - a short, easy stroll to the beach, but a little shade and privacy when we just wanted to lay in a hammock and read. The room was clean and plenty large enough, the private bathroom wonderful for our many cooling showers, and the bed comfortable.
The beach was pleasant and the sea weed the same as everywhere else in Tulum (there is, after all, a reef just off shore). A real highlight was the restaurant, Que Fresca. We had many meals there, all simple dishes made with the freshest ingredients. The whole fish baked in salt was an amazing dish - a delicacy worth the wait. Prices were good by resort standards - not as cheap as a taco stand in town, of course, but no where on the beach is. For food this good in New York, we would have been paying two or three time the cost (or more!). I can't think of a single let down on the menu, and we were only sad that we weren't there longer to try more things.
The staff was friendly and attentive, and we were happy to get to know them over the 4 days and nights we were there. They even humored our poor Spanish, which made us feel good.
It was a shame when we had to head back up to Cancun, but we'll certainly be back to Zamas on our next trip to Tulum!

  • Stayed: August 2012, travelled as a couple
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2  Thank Brian0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZAMASHotel, Owner at Zamas, responded to this reviewResponded 19 August 2012

Thank you for sharing these lovely comments about your stay at ZAMAS. We really appreciate hearing from you and are thrilled that you enjoyed your time with us. We were happy to accommodate you so soon after hurricane Ernesto. Likewise, we’re delighted to hear that you couldn’t get enough of the “freshest ingredients” offered at our restaurant, “¡Que Fresco!” Please let us know when you plan to return so that we can acknowledge your lovely comments with a special treat!

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Reviewed 26 June 2012

My wife and I stayed at Zamas for 3 nights before heading to a resort for a wedding. Zamas is very different than the resorts in the area. While resorts have great service, you are lost in the shuffle with hundreds of other guests. This is not the case at Zamas. At Zamas the staff remembers you, offers to assist you with anything you need, asks how you slept and if you are happy with your room. The food at Zamas was better than the food at the resort we stayed at. The area of Tulum is beautiful. The cabañas are quaint and fun.
A word to people that read these reviews and worry too much. You will be bit by mosquitos. It is not Zamas's fault. The area of Tulum has a ton of mosquitos so just bring really good repellant and be mindful. Also, there is seaweed on the beach. This is also not Zamas's fault. Every beach we visited was lined with seaweed, and the beach at the resort we visited had may more than Zamas.
Zamas is affordable, fun, eco-friendly and located in a great area. There are so many places to explore in the area that we could have stayed at another week or two and not been bored. If you don't want to explore you can always drink beer and tequila in the bar. Or if things turn out for you like they did for us, and there are thunder storms everyday, you can go buy candles next door, or borrow some from Zamas, and wait for the power to go out.
Our trip was fun and romantic and we can thank Zamas for that. Going to the all inclusive resort was a bummer and it ended up ruining our trip. If we would have stayed at Zamas the whole time we would have had a way better trip.
Thank you Erica, Jamie and the rest of the Zamas staff for the great accommodations and great food.

  • Stayed: June 2012, travelled as a couple
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2  Thank Mark187_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZAMASHotel, Owner at Zamas, responded to this reviewResponded 19 August 2012

We’re absolutely thrilled to have provided you with a “fun and romantic” vacation experience at ZAMAS. We're delighted to hear that you loved your stay with us and most notably had time to get to know some of our staff. We truly believe that connections with the local area and staff help make a vacation experience unique and memorable - and it is also most gratifying for us to get to know you too! Please let us know if you are returning and we promise to make your stay extra special!

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Reviewed 22 June 2012

We just returned for a one week stay at Zamas Hotel in Tulum and we are already planning to go back in near vacations. The mixture of nature, rustic but cool architecture, delicious food and warm and caring service made of our stay the perfect combination to relax and enjoy Tulum. Everything is so colorful but at the same time in harmony with the colors of the sea and all the vegetation that surrounds which surround the cabins. We enjoyed watching how everything changed from the sunny morning striping down the palms, then the midday coloring the chairs and tables at the restaurant, and finally the sunset and the nights with live music and lights just a few steps from the sea.
It is always refreshing to come back after a day in the wild or visiting the ruins and be able to sit in front of a paradisiacal view with a well done cocktail (I recommend the Caipirinhas) and a delicious plate. Spicy gambas, various pizzas, the Dannyburger and the fish filet were our favorites. And in the breakfast the juice varieties are always the best way to start the day; they are as fresh as they can get, with local ingredients like chaya and even a hint of habanero chili. "Huevos Rancheros" are amazing and full of energy for a demanding day or ask for toast with the surprising pineapple marmalade. Food has always been important in our trips and this time we enjoyed it there at the hotel with no need to struggle looking for hidden restaurants.
The staff was always friendly and ready to help. Erica at the front desk gave us special tips before planning our days and was really kind with us. Mara, the Manager, made of our stay a good reason for us to go back. She is open to talk and make your stay the best. She showed us around and we got to see some other cabins and they are all different and shape according to the landscape. She explained us how they treat water at Zamas to be able to reuse it for hosing, the solar and eolic system for reducing energy consumption and the organic products they use for cleaning and in bathrooms.

Room Tip: Well, of course the rooms on the beach are the best. But if you travel with more than 3 or 4 persons check the rooms on the other side of the road which have a great view.
  • Stayed: June 2012, travelled as a couple
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Thank Diego E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZAMASHotel, Owner at Zamas, responded to this reviewResponded 19 August 2012

Thank you for the lovely comments about your stay with us. We’re thrilled you enjoyed your stay and delighted that you appreciated the unique ambiance that is ZAMAS. “The mixture of nature, rustic but cool architecture, delicious food and warm and caring service,” is what we strive to achieve and we are very pleased that to hear these words from you! We would be delighted for you to return; if you plan to, please let us know so that we may offer you a special thank you!!!

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