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“Still Undiscovered Beauty - Wedding”
Review of Hip Hotel Tulum

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Hip Hotel Tulum
Ranked #29 of 102 Hotels in Tulum
Certificate of Excellence
Reviewed 19 December 2016

We went to Tulum in May 2016 for a destination wedding (not ours:))...

Super charming place - a real off the grid getaway.

We stayed in a room that was directly facing the beach and it was greatness.

You walk to your room in the sand - hear and see the surf and lush foliage every where.

Staff was very friendly and helpful.

Rooms were just the right size to get you to LEAVE and go to the beach.

Location was ideal for walking either the beach to restaurants or the road out front. You are only a few minutes away from some super fun open air restaurants.

There are no high rise hotels - all small boutiques - so great place to relax and unwind.

We visited the ruins and they were fun - very crowded.

I would recommend buying a cooler and some beer/drinks at the store (along with ice) and just relax at the beach. You can really unwind here...

  • Stayed: May 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank FishONguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this reviewResponded 30 December 2016

Dear client,

Thank your your review, your comments are very important for us to keep improving our facilities and service.

Kind regards,

Hip Hotel Tulum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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83 - 87 of 506 reviews

Reviewed 14 December 2016

Best location ever, hotel located at the most beautiful beach ever!
Rooms are fair, customer service from cleaning to restaurant is excellent and food is the best!!
All the details beautifully taken care of. The front desk staff also devotes a 10.
The restaurant staff in particular was the nicest ever!

Room Tip: The ocean view rooms are with the price.
See more room tips
Stayed: December 2016, travelled with friends
Review collected in partnership with this hotel
Thank Natalia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this reviewResponded 30 December 2016

Dear client,

Thank your your review, your comments are very important for us to keep improving our facilities and service.

Kind regards,

Hip Hotel Tulum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2016

We have a vacation home in Playa del Carmen, but we love to visit Tulum. We are always on the lookout for nice beach clubs. Hip Hotel did not disappoint. The water was lovely, the chairs and the palapas were great. The food at the restaurant was good and the service was very attentive.

  • Stayed: December 2016, travelled as a couple
    • Service
Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum Resorts M... T, Public Relations Manager at Hip Hotel Tulum, responded to this reviewResponded 7 December 2016

Dear Debbie,

Thank you very much for your review, we would like to know what ares to improve in order to achieve a 5 star rating.

Regards,

Tulum Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

Nice hotel right on the beach, we got the sea view and it was fantastic each morning !
Room clean and spacious, but no AC or fridge, for the price you paid it's surprising and disappointing. Effective staff, Carlos at reception was very good at his job btw.
I have to mention the wait at restaurant... I mean we are on vacations but it is far too loooong to wait 1hour to get your meal (breakfast, lunch or dinner). I am not the only to say it, so do something and it would be all good !

Stayed: November 2016, travelled as a couple
Thank CKV3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum Resorts M... T, Public Relations Manager at Hip Hotel Tulum, responded to this reviewResponded 7 December 2016

Dear guest,

Thank you very much for your review, our clients experience is our priority. Only certain rooms in our hotel have AC and we do not offer TV, our hotel concept/experience is to live the days you stay with us completely disconnected from your day to day life, just enjoying the turquoise waters of the caribbean and the ocean breeze entering to your room. We are sorry your wait in our restaurant, we will provide your comment to management to better improve our services. We hope to serve you again in the near future.

Kind Regards,

Tulum Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2016 via mobile

Really had a great vacation here . Loved every minute. Really relaxing. My only reget is going on excursions. The best excursion is right there on the resort. The beach the people. We will return .. The breakfast was a definite plus.

Stayed: November 2016, travelled as a couple
Thank nucdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulum Resorts M... T, Guest Relations Manager at Hip Hotel Tulum, responded to this reviewResponded 13 April 2017

Dear client,

Thank you for your review, we are glad that your experience with us was a great one. We hope serve you again soon in the near future.

Regards,

Tulum Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hip Hotel Tulum

Address: Carretera Tulum - Boca Paila Km 8, Tulum 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#22 On the Beach Hotel in Tulum
#32 Romantic Hotel in Tulum
Price Range: €176 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hip Hotel Tulum 3*
Number of rooms: 30
Official Description (provided by the hotel):
With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more   less 
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Also Known As:
s And s Hip Hotel

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