We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“"The best possible room (view) you will have in all your life”
Review of Azucar Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Azucar Hotel
Ranked #38 of 82 Tulum B&B and Inns
Certificate of Excellence
chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“"The best possible room (view) you will have in all your life”
Reviewed 10 April 2011

We reserved a (not so big) room in Azucar Hotel for 4 days. The room value is all in its location. The rest of the room is nice, but the central point is that you are right on the beach in one of the most wonderful strand of sea ever. You do not need to walk to the beach, you are already on it. You can sit, read, relax, and just walk (10-15 steps) to the water when you want to swim. That's it. The price is much cheper than other cabanas we slept, which were much further away from the sea. For me this is the best hotel I have been and I will ever be.
Once you get used to the wonderful, spectacular, legendary location, you can even think there is wireless (right on the beach!!!), and that (for me great added value) the hotel is powered by solar energy!!! So your footprint is practically zero. And everything works great! Nice, isn't it? It is not fake, it is possible, and moreover, beautiful, majestic, wonderful. The best room hotel ever.

Room Tip: all rooms are top view. We were in Arrecife
See more room tips
  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viajero875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

146 reviews from our community

Traveller rating
    72
    37
    15
    7
    15
See reviews for
26
80
2
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, IL
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2011

We found Azucar Hotel via internet and were convinced by the enthusiastic reviews we found on trip advisor (and we could not agree more!). We booked 4 nights at Cabaña Arrecifes. We could not be happier! Just as we parked we were surprised by the beautiful garden. When we stepped into our cabaña we were totally amazed! It a small, but beautiful cabaña, with a sliding door literally steps from the water! More than a great view, you ARE on the beach, there is no price for that!
Inside is very clean and although a bit small (but if like us, you want to spend most time outside, on the beach or on the beautiful balcony, you will be entirely satisfied), it is nicely/simply decorated, you start relaxing immediately!
The staff was also very friendly, our cabaña was cleaned daily and the sheets and towels changed every 2 days, I believe. The hotel is run mostly by a solar panel, the light inside is just bright enough and the water temperature in the shower was fine too. It has a mini-refrigerator, ideal to keep some water and fresh fruit. We had no problem with the wireless internet, we used it occasionally, as we were not particularly interested in spending our time on the internet, and it was just fine.
There is no restaurant at Azucar, but you have nearby places who serve food. If you are driving, you can go to downtown Tulum, where food is cheaper and probably better...
While we were there, we looked at other cabañas on the beach, and for us, this one seemed unbeatable! It has one of the widest views, and is quiet, small and beautiful! We have paid more for another cabaña nearby, a bit bigger but with disappointing views (photos did not correspond to the actual view...) and distasteful decoration, so definitely Azucar Hotel is a great choice.
I hope Azucar never changes, because we surely want to go back!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank catiushca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 13 March 2011

We just completed a 6-night stay @ Azucar in the Cabana LunaMielera and had a wonderful time. The bungalow is somewhat rustic but fit our needs to a tee. It is right on the beach with an unobstructed, million dollar view. The room has a safe, refrigerator, sink with eating utensils, and a table w/chairs. The canopy bed is completely enclosed by a mosquito net and curtains (although because it was windy most days, we had no problems with mosquitoes the whole time!). Lastly, it fit our budget in terms of cost especially during the high season. We love the place and will not hesitate to stay there again. For previous reviewers who expected more, you need to stay in a more expensive bungalow or just stay in Cancun!

Other observations of this hotel:

- It is not really a hotel (no restaurant, reception area, etc.). We liked this fact as we felt much more at home, like the place really was ours and not part of some controlled environment.
- Marco and Raoul are the property's caretakers and offered to help us whenever we needed them, otherwise they pretty much stayed in the background and let us be, which we appreciated. Yes, I did have to rely on my high school spanish once in a awhile to communicate with them but we are in Mexico folks!
- Marta is the cleaning lady and she worked around our schedule every day to clean our bungalow when we went into town or for a walk on the beach. There was no knock at the door at 7am for "housekeeping".
- Every night coming back from dinner, Roberto (night security) would greet us and help me wedge my car into the tight parking spots.
- The only problem we encountered was booking our reservation thru booking.com. Even though we confirmed our reservation in US dollars, my credit card was charged $30 extra for the conversion to Mexican pesos. However, no problema, Monica the reservation agent for the Azucar Hotel, came thru and refunded the difference in cash.

Muchas Gracias Marco, Raoul, Marta, Roberto, and Monica for your help and smiles. We can't wait to see you again.

Ron & Mari, San Francisco, CA,

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wand3r3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 March 2011

We spent 4 nights at Azucar. The staff was very helpful, and always around, which is surprising as there is no reception desk. When we arrived, after dark, we were a little concerned but as soon as our taxi pulled into the parking lot, there was someone there to greet us and lead us to our room. There was also a security worker who was always there- even though it is dark there, we never felt unsafe. This hotel has several rooms right on the beach, and one that is set farther back in the 'jungle'. Our room was clean and cozy. As the hotel is solar powered, the use of hair dryers, TVs and other appliances like that are not allowed. We didn't find that to be a problem. The sound of the waves was better than any TV noise. The room comes with a refrigerator, which was very helpful. The hotel has a few restaurants within walking distance, but they are generally more expensive than the ones in town. There are always taxis around, so it is easy to get to more economical eateries. You can't beat this hotel for location and friendly staff. The only concern I would have would be if I were travelling with people with disabilities. The room has three levels which entail stepping down a step, and the room is also narrow, so I doubt you could get a wheel chair or walker in there. Other than that, I would heartily recommend this hotel to others.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lilcookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 March 2011

This was our second time down and four/five of us stayed in Azucars biggest suite. It's elevated so the views are spectacular and the wind is lovely and refreshing but not sandy. It has a great little kitchen and fridge so we cooked and had cold beer all week. The space was beautiful and each day Martha came in and lovingly put it back in order for us. On our second day two of the guys cut a bunch of coconuts down and prepared them first as drinks then as snacks for our entire group (4+3 friends that had joined). They wouldn't accept any pesos and it really made our day! Staff was incredibly nice. Azucar is pretty small so it feels like they are really taking good care of each guest.will
be back!

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kikibikini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tulum hotels
0.3 km away
Shambala Petit Hotel
Shambala Petit Hotel
#61 of 95 in Tulum
4.5 of 5 bubbles 157 reviews
0.8 km away
Om Tulum Hotel Cabanas and Beach Club
0.4 km away
Villa Las Estrellas
Villa Las Estrellas
#50 of 95 in Tulum
4.5 of 5 bubbles 253 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Amoreira
Hotel Amoreira
#14 of 122 in Tulum
4.5 of 5 bubbles 119 reviews
0.2 km away
Playa Xcanan Cabanas Tulum
1.5 km away
La Chan Cabanita
La Chan Cabanita
#23 of 122 in Tulum
4.5 of 5 bubbles 64 reviews
Show Prices
Show Prices
Show Prices

Been to Azucar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Azucar Hotel

Property: Azucar Hotel
Address: Tulum Hotel Zone Km. 7.5, Carr. a Boca Paila, Tulum, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel Style:
Ranked #38 of 82 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): €€
Number of rooms: 5
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Booking.com so you can book your Azucar Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing