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“Fabulous Dinner”
Review of Beso Tulum

Beso Tulum
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Ranked #98 of 506 Restaurants in Tulum
Price range: US$1 - US$2
Description: Mystical Tulum welcomes a Beso restaurant, where the mediterranean kitchen, art, and environment are the special guests in the land of Mexico. Mediterranean cuisine fuzed with Basque gastronomy with a touch of Mexican magic. We bring the best of the Iberian peninsula and its products to the wealth of Mexican products. Don't just come and eat. At Beso, the energy and good environment is of principal importance. The music, the people, and the friendships are the pillars of a different cosmopolitan atmosphere. We support the growth of the local culture and promote fair commerce for artists and unique creators. Local crafts, art, fashion, and design are valued by the Beso spirit.
Restaurant details
Description: Mystical Tulum welcomes a Beso restaurant, where the mediterranean kitchen, art, and environment are the special guests in the land of Mexico. Mediterranean cuisine fuzed with Basque gastronomy with a touch of Mexican magic. We bring the best of the Iberian peninsula and its products to the wealth of Mexican products. Don't just come and eat. At Beso, the energy and good environment is of principal importance. The music, the people, and the friendships are the pillars of a different cosmopolitan atmosphere. We support the growth of the local culture and promote fair commerce for artists and unique creators. Local crafts, art, fashion, and design are valued by the Beso spirit.
Reviewed 7 April 2018 via mobile

This restaurant is beautiful and the staff is very nice. We enjoyed our dinner, and the steak was excellent.

Date of visit: April 2018
Thank Carmen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilbao B, Director de Relaciones Públicas at Beso Tulum, responded to this reviewResponded 3 weeks ago

Thank you so much Carmen G for your kind words!
We feel very proud about your consideration, and looking forward to see you again.
Best regards, Beso Tulum.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 108 reviews

Reviewed 31 March 2018 via mobile

Amazing place and food. Good service and atmosphere. Very good music! I would recommend this place to anyone! Me and my friends had a great nicht!

Date of visit: April 2018
Thank Virginie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilbao B, Director de Relaciones Públicas at Beso Tulum, responded to this reviewResponded 3 weeks ago

Thank you very much Virgine D! We are proud about your comments, and really looking forward to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Honestly I liked the place... up until I spent the entire next day on the John.

Appetizers were great (grilled veggies without too much cooking oil, and a delicious quinoa salad). Thankfully the apps were huge portions, so my girlfriend and I are very little of the black (squid ink) paella. After a few bites I observed that it tasted very fishy. We stopped eating it but not soon enough...

I’m guessing that the fish used was old and rotten because it turned me inside out the entire next day.

Anyway, the place was actually quite cool, but I needed some revenge for a lost day on vaca. Just don’t get the paella!

Date of visit: March 2018
Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilbao B, Director de Relaciones Públicas at Beso Tulum, responded to this reviewResponded 3 weeks ago

Hello Peter,

In Beso Tulum we use fresh and good quality products.
The black rice paella with squid ink is a very special and intense flavor that if you are not used to it can surprise you.
At Beso we have strict protocols with our product and that is our key to success.

I'm sorry you missed a day of vacation! Sure it was the revenge of Montezuma and not our paella.

Thanks for your comment.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018 via mobile

The food simply was not good. The total price was over 300 usd making it more expensive than Arca, kitchen table and Cenzontle... all 3 have much higher service standard and quality of food.

Date of visit: February 2018
Thank jallenside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

I really hate to give this restaurant only 2 stars BUT they earned it. Maybe we were a bit skewed because we had eaten at Rosa Negra the night before and the service and food was off the charts good. That said, Beso was supposedly operating in Spain so they should know what they are doing and be well trained.

We arrived at 10pm for a late dinner. Surprisingly, there was nobody in the restaurant (I know....never a good sign). We took a seat just far enough from the loud music being played by the DJ. There was no formality for seating or welcoming at all. Then after about 10 minutes, we asked for the menus since they didn't provide them at first. We asked for a wine list but they said they didn't have one. They have red and white wines.....really?

We asked what the fish of the day was that was on the menu and they said they didn't have any fish today. In Tulum and no fresh fish at a restaurant like this? We asked about a cabernet wine and they said they didn't have any so they would bring out the 2 bottles they had left. Not very professional at all.

We did order the paella and a cornish hen which when he delivered he called a baby chicken. The food was decent but the service was just sloppy and careless. There was nobody else in the restaurant and we had to continue trying to get the attention of the waiters.

We asked for the manager (at Rosa Negra, the manager comes around 1-2 times during the meal even at a full restaurant) and explained that we just did not feel as though they had things together. He said sorry but they will try better. He didn't ask us to come back and give them an opportunity to blow us away. Just "sorry" even though he knew I was with the Secretary of the Tulum Small Hotel Association. Crazy in my opinion.

The bill came and it was $250 USD for 3 people with 3 entrees, 2 cocktails and a bottle of wine. That is crazy expensive for Tulum. We paid that same price at Rosa Negra the night before and were happy doing it but with the unprofessional service and lack of management and training, I don't think this place will be in business very long. Tulum has become so competitive at the upper end of the dining experience, this place will just not make it. There are too many other good places to go so leave this one off your list.

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilbao B, Director de Relaciones Públicas at Beso Tulum, responded to this reviewResponded 3 weeks ago

Hello Jim, fi

We feel sorry that your experience in our establishment has not been, by far, what we want. And, in spite of the fact that the good opinions are majority in this social network, we absolutely consider and study each case to understand what could have happen and make sure that the errors that could exist are corrected.

We hope you give another opportunity to the new menu of this season 2018-2019 and change your mind.

Looking forward to see you again,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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