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“Absolute paradise ”

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El Taj Oceanfront & Beachside Condos Hotel
Ranked #43 of 215 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 15 October 2017 via mobile

We could not fault one thing about our stay at El TAj. Service was impeccable all throughout the hotel. The staff were so friendly, the views are to die for and the food in both the beach club and imprevist were fantastic (highly recommended Imprevist for their breakfast/brunch)
The beach and water were perfect throughout our whole stay. The staff in the beach club could not do enough for you, Pedro in particular was extremely helpful with helping to plan our day trips and Rudy was just the sweetest guy we have ever met.
The owners of condo 355 were very friendly, helpful and made our stay very pleasant. The condo itself was immaculate and the balcony was one of the larger ones on our floor facing towards the beach where we got the morning sun.
All in all we will definitely make a return trip in the future.

Stayed: September 2017, travelled as a couple
Thank Jackmc85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this reviewResponded 16 October 2017

Dear Jackmc85,

We are really glad to know that you had a wonderful stay with us and enjoyed to the fullest the service, facilities, amenities and special VIP benefits that El Taj provides for all guests from beginning to end.

As you’ve experienced, we combine the comfort of being at home with the luxury and enjoyment of a resort because we are all about creating unique moments for all guests, this by keeping our units fully prepared and equipped for whatever you might need and our indoors/outdoors facilities on point all year round.

It is also our key location, what brings even more comfort to your stay. A couple of blocks and you’re already enjoying yourself at some of the trendiest venues in Playa del Carmen!

Thanks for your time, incredible review and kind words towards our staff.
We really look forward to having you at El Taj again very soon!

Warm regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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37 - 41 of 1,427 reviews

Reviewed 11 October 2017

The condo was the perfect size. Kitchen was nice but did not use, large living space, small patio. We were literally right on the beach and so close to the restaurants on the property. The prices were affordable and the staff was friendly and helpful. I felt safe and comfortable throughout my entire stay.

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank marysaa2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this reviewResponded 12 October 2017

Dear Maryssa2017,

Thank you very much for staying with us at El Taj and for taking the time to share your wonderful experience on TripAdvisor!

It is truly a pleasure to read your review and see that we where able to make of your vacation an unforgettable and amazing experience.

I am also glad to hear that you appreciated the effort of our passionate staff, our well-appointed condos in the heart of Playa del Carmen and incredible hospitality experience from beginning to end.

We aim to create and provide a curated vacation experience and we're happy to know that you truly enjoyed it with us! Thank you for your time and kind patronage!

We look forward to welcoming you and your party back at El Taj in the near future.

Warmest regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

this was the first trip my parents had been on out of country. i have been to this particular facility 4 times prior. as usual it was a stellar trip. the accommodations where top notch clean and current. the staff at indigo beach is beyond the best. HUGO, PEDRO and RUDY are bar none the best top notch guys you can ask for. if you do see them tell them Mr. David says hello. Also if you want to go fishing get with Alfonso only top notch guide and will make sure you have a great time every time.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
1  Thank davidsU3859CK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this reviewResponded 4 October 2017

Dear DavidsU3859CK,

We are really glad to know that you once again selected El Taj and that you and your family had a wonderful vacation with us while enjoying to the fullest the service, facilities and amenities that El Taj provides for al guests from beginning to end.

As you’ve experienced, we combine the comfort of being at home with the luxury of a resort because we are all about creating unique moments for all guests, by keeping our units fully equipped and our indoors/outdoors facilities on point all year round.

It is also our key location, what brings even more comfort to your stay. A couple of blocks and you’re already enjoying yourself at some of the trendiest venues in Playa del Carmen!

Thanks for your time and detailed comments. We really look forward to having you and your family at El Taj on your next vacation!

Warmest regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

However, before making your reservation, confirm the breakfast is included. I thought I reserved with the meal included, however, upon arrival I was told it was not included. And you have to expressly include that you need the cleaning service.

Stayed: September 2017, travelled with friends
Review collected in partnership with this hotel
1  Thank Pamela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this reviewResponded 30 September 2017

Dear Pamela A,

Thank you very much for staying with us at El Taj and for taking the time to share your wonderful experience on TripAdvisor. It is truly a pleasure to read your review !

Please be assured that your comments regarding the breakfast confirmation have definitely been relayed to the concerned departments for their immediate review and action.

I am also glad to hear that you appreciated the effort of our passionate staff, our well-appointed condos in the heart of Playa del Carmen and incredible hospitality experience from beginning to end.

We aim to create and provide a curated vacation experience and we're happy to know you truly enjoyed your time with us!

We look forward to welcoming you back at El Taj in the near future.

Warmest regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

The Hotel is beautiful. Awesome location wiht a stunning view. Butlers and Receptions are very kind. But as we leaved the hotel, they charged us a damage of the speaker. but actually we weren't responsible for this damage. it may have happened before our stay.

The clue is, that we didnt get a answer from the hotel so far...

Room Tip: suite room 353
See more room tips
Stayed: August 2017, travelled with friends
Review collected in partnership with this hotel
2  Thank ronnie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PlayaAssoc, Owner at El Taj Oceanfront & Beachside Condos Hotel, responded to this reviewResponded 15 September 2017

Dear Ronnie,

Thank you for taking the time to provide feedback about your recent stay at El Taj.

We are glad you enjoyed the service provided by our team and our well-appointed condos and facilities.

Regarding the situation mentioned, our Housekeeping Department proceeds to check every condo before the check-in and after the check-out to assure eveything is in order. In case there are any damages, our Frontdesk Department proceeds to get in touch to make the pertinent charge and explain the situation.

We are aware that the door of your condo was damaged also by your party but as a courtesy only the damaged speaker was charged. In the email sent to you directly, the picture of the damaged item was attached in order to detail the situation.

Please know that we are always open to communication and you can get in touch with us directly at anytime. We look forward to hearing from you in the future.

Kind regards,
Jack Perlman
Owner, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
Price Range: €166 - €376 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
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Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Riviera Maya, Mexico - Playa Del Carmen

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