We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“El Taj - 336 - can't wait for next year”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
El Taj Oceanfront & Beachside Condos Hotel
Ranked #42 of 215 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 27 December 2011

Well, I waited on writing this review for a few weeks until the glow from the vacation had worn off and I could be a bit more objective about the hotel. But even now, about the only thing I would really change is to stay there longer. In short, we had an absolutely wonderful time.
First off, we did our research – in addition to all the reviews here (thank you TA’ers) , we looked at other sites and really made sure that we were getting what we wanted. We had not been to PDC before, and wanted everything to go well. So first we looked everywhere, and when we settled on El Taj we booked through the company so that we knew what we were getting. We wanted the view, and that’s what made sure we were getting.
(To respond to a previous reviewer, you got mislead by your travel company, not by the hotel. And to clarify about the “walk across the street” for those who have not been there, the street is a cobblestone street with barely room to fit two cars, with a traffic flow of maybe 15 cars an hour, and those traveling about 10mph. In addition there are doormen stationed on both sides. There is no safety issue. The entire trek to the beach is one small city block.)
The hotel is conveniently located in the heart of PDC on the beach – a short couple of blocks we were on 5th Ave with all its choices for food and shopping.
We booked unit 336, on the top level on the beach (as you are looking from the pool to the beach, it is the right hand wing). Yea, it’ll do. 3 bedroom, 3 bath, new construction, all the conveniences – full kitchen, plenty of cookware and utensils. Big bottled water cooler. The deck upstairs was also nicely done up – the built in sofa under a palapa, the lounge chairs, the Jacuzzi. Along of this was a nicely equipped outdoor kitchen with grill, sink, fridge, etc. The roof deck had reasonably good privacy and an AWESOME unobstructed view.
Back to the main floor – everything is built very well, with a lot of attention paid to the finishing touches. It is tastefully decorated and maintained well. The master bedroom has an unobstructed view of the ocean, and is a good sized room with en-suite bathroom. All the rooms had TV and cable, and there were Homedock radios in the rooms.
The other two bedrooms were done similarly, though the views were not as nice, but both with en-suite bathrooms and TVs and individual thermostats. (The third bedroom shares its bathroom with an entry from the hallway). All in all, the living areas had no real shortcomings – even the balcony had plenty of seating, whether for cocktails or breakfast in the morning. All, once again, with an unobstructed view of the beach and ocean.

The service could not have been more friendly or helpful. From the moment we arrived we were made to feel welcome. We checked in with Miriam and Ricardo and were given a detailed tour of the suite, in a friendly and informative way by Salvador. Almost every time we passed an employee of the hotel we were greeted with a smile and friendly “Hola”. The ladies who cleaned the suite – I remember Carmen - were always friendly, discreet and efficient. One nice aspect was the little wheel of choices on the door – we could opt from the simple just swap out the towels and make the bed to a full clean – and they would even do the windows!
We availed ourselves of the spa services (Rosario and Beatriz), concierge (Teresa and William) for tours, Indigo for Dinner one night, and the beach club during the day. All were well run, the people were friendly and we thoroughly enjoyed it all.
As for the perennial complaints of boats on the beach and noise from the clubs – the boats were there, but honestly I think they add to the charm. And for anyone to complain that they have to walk down the beach 100 yards to get into the water seems silly to us.
The noise I can see being an issue for some, in honesty. We did hear the clubs some nights – our room was up high enough and along the outside wall so that the sound could reach it unobstructed. But between the central air fan, and my phone’s white noise app it didn’t bother us. But for those who are more sensitive, maybe a lower floor or the other wing would provide a little more shelter from the club music.
We had a wonderful time in PDC in general, and a lot of that has to do with El Taj specifically. We are looking forward to returning next year!

Room Tip: Units on the north (right if you're looking at the hotel from the beach) are likely quieter.
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank ctm_nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,424)
Traveller rating
Traveller type
Time of year
Language
  • More languages

957 - 961 of 1,424 reviews

Reviewed 27 December 2011

I have just returned from a 2 weeks vacation at El Taj. We had stayed a few months ago in one of their sister properties called Porto Playa. We loved it so much that we decided to reserve at El Taj for our pre-christmas vacation. Our well equiped 2 bedroom penthouse with a spectacular rooftop terrace was the best part of all! Being 4 adultes in a 2 bedroom was just perfect, each couple having it's own private bathroom. The whole staff from maids to front desk are clearly there to make your stay pleasant and help you with anything you may need. My wife unfortunately got hurt in the first few days. The staff went out of it's way to help her in the stairs or getting to the beach. They even called a doctor who came to check her in the condo. Better service than doctors back home. I was a bit worried about the mentions about the noise but we realized that with the windows shut and the AC on you could not hear anything and we are both light sleepers. Overall we loved it and are already thinking of when will be our next vacations to El Taj!

Room Tip: Penthouses have the best views!
See more room tips
  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Guy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

I am a single mom traveling with 3 kids (16, 14 and 9). we had such a great week at el taj. the room was spacious, clean and comfortable. the beach club was beautiful and the staff was so nice! The food was great too! There was so much to do with my kids that we could have stayed another week! We went snorkeling with the turtles, zip lines, horseback riding, atv riding, jet skiing, swam in a few different cenotes. one day we rented a private boat from the guy on the beach out front of the hotel and he took us for 2 hours to the reef to snorkel. It was so much fun! El taj is also located so closet to 5th ave (the main strip) that every night we walked up and down the street. We saw reviews about noise but we did not have any issues with noise! we were in unit 323 and it was great!!! The grounds are beautiful. The yoga classes are REAL and not "resort" yoga classes for beginners. The gym was great too.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank nicole f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2011

There are definite pros for this hotel. The grounds are beautiful and serene. The eastern accents give the feeling of being in the East. The apartments are modern and well appointed with all of the amenities you would expect from an upscale condominium. Certainly, if you are traveling with a large or extended family, this property provides you with an affordable means to stay in beautiful Playa del Carmen. Lord knows the resorts make it very difficult for families larger than four people.

Now for the cons. Perhaps we have become spoiled, but for most of our visits to Playa, we have stayed at all-inclusive resorts. If you too have become accustomed to the resorts, you will likely be disappointed. The level service provided by the staff will not compare. You get the feeling that simple requests are an annoyance to the staff. Be prepared that the associated beach club has rules... Lot's of rules. Don't arrive too early. If you arrive before 8am, you will not get towels or chairs, even if the guy who gives them out at 8am is standing right there. Don't change your towels too frequently "Amigo" (apparently twice in one day was too much for them to handle). Don't leave your chairs for too long either, like when your breakfast unexpectedly takes too long. I don't generally like to be chastised on my vacations, but I guess that's what happens to you when you break the rules :). All of this rule enforcement just happened to be during a slow week when there was clearly no run on chairs or towels. I'm generally a fairly generous tipper, but I slowed them down mid-week. The biggest con however is the noise from the Disco's down the street. For three nights, until the wee hours of the morning we were subjected to thumping music that couldn't be drown out with the AC, the ceiling fan and a white-noise generator all going simultaneously. When I went to the office to complain (which isn't staffed after 11pm) I was told that I would have to wait until the next day when the supervisor is in, but was pretty much advised that there was nothing that could be done for us.

All being said, read the reviews on this site carefully. Many people have had a very positive experience with this property, but there is enough discontent smattered through that you should at least be cautious and informed about your decision to stay here. If your are going to stay at El Taj, make sure that you get to select your specific room. Stay in the oceanfront building and on the north side to ensure that you are not exposed to the noise from the Disco. And don't expect the level of service that you get from many of the very fine all inclusives in the area.

Room Tip: Make sure that you select a room in the Ocean Front building. The north side of the building would...
See more room tips
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank PlayaFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

I traveled with my wife and her sister. We chose this property because she was flying from a different country, we wanted to cook and eat out instead of being tied to the all-inclusive system, and because of the location of the hotel. Becasue of my wife being pregnant and my sister-in-law being 15, the "all-you-can-drink" scenario was not ideal. We got a two bedroom suite in the Oceanfront building and were all thoroughly pleased with all the characteristics of the hotel. The unit was very comfortable and fully furnished. We took advantage of all the amenities (grill, jacuzzy, washer/drier, all kitchen appliances, etc) and it was exactly what we were looking for. We bought groceries at the local supermarket and cooked together with local ingredients and fresh produce. The building is a couple of blocks away from the fifth avenue and the flexibility of being able to cook or eat at any of the many restaurants was great. All the clubs were close by but we never heard any noise at night until we went for a walk at night. It is very convenient.
The pools were beautiful, the oceanfront one was perfect for a quick dip before and after the beach and the beachside pool was quite and relaxing for the evenings.
The beach was eroded because of recent storms and the boats in front did not allow for quick cool-down dips while tanning. However, we all enjoyed walking down the beach to see other hotels and people, grab fresh seafood tacos & margaritas and playing with the waves at nearby beaches. The beach club staff was very helpfull and not pushy at all.
I will definitely suggest this condohotel to everyone and will definitely come back with more family and hopefully try the big units!

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cvarela79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.1 km away
Maya Villa Condo Hotel & Beach Club
Maya Villa Condo Hotel & Beach C...
#59 of 215 in Playa del Carmen
471 reviews
0.2 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 215 in Playa del Carmen
658 reviews
0.9 km away
Mahekal Beach Resort
Mahekal Beach Resort
#29 of 215 in Playa del Carmen
2,926 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
The Palm at Playa
The Palm at Playa
#20 of 215 in Playa del Carmen
1,669 reviews
0.3 km away
The Carmen Hotel
The Carmen Hotel
#9 of 215 in Playa del Carmen
530 reviews
0.2 km away
Acanto Boutique Hotel & Condominiums Playa del Carmen
Acanto Boutique Hotel & Condomin...
#18 of 215 in Playa del Carmen
883 reviews
Show Prices
Show Prices
Show Prices

Been to El Taj Oceanfront & Beachside Condos Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Taj Oceanfront & Beachside Condos Hotel

Address: 1 Norte Esquina Calle 14 Norte | Corner 16th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#14 Romantic Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#33 Luxury Hotel in Playa del Carmen
Price Range: €164 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Taj Oceanfront & Beachside Condos Hotel 4.5*
Number of rooms: 57
Official Description (provided by the hotel):
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. . ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your El Taj Oceanfront & Beachside Condos Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Taj Oceanfront And Beachside Condo Hotel
El Taj Oceanfront & Beachside Condos Hotel Riviera Maya, Mexico - Playa Del Carmen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing