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“Seen better days”
Review of Cocos Cabanas

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Cocos Cabanas
Ranked #115 of 214 Hotels in Playa del Carmen
Certificate of Excellence
vancouver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Seen better days”
Reviewed 13 December 2011

Coco Cabanas is an oasis in the midst of a stretch of much grander, more expensive hotels. The owners Silvia and Helmet are lovely people who make you feel welcome and have the best food in the area, however the rooms are BARE BONES with no safe, no mini fridge, no coffee maker, no tv or radio (an ipod docking radio would have been nice! esp with loud music coming from the bar outside my room, and from the hotel next door!).

As for the price good for the area and the beach is beautiful, but I paid 1/3 of the price for similiar but better kept accomodations elsewhere. If they took the time to update the rooms with just a few little amenities I'd say it deserved a better rating.

It's also far from the center of Playa Del Carmen so you need to get a taxi or bike (if you can find one!) to town.

Go for the pizza!

  • Stayed December 2011, travelled solo
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Helpful?
5 Thank pmonty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Cleveland, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 September 2011

My boyfriend and I spent a night here on a drive down through Playa del Carmen. Although this is the city where Coco's is listed, it's definitely much further from town. If you are looking for something a little more rugged with an authentic 'hut' feel, this is your spot. We actually booked our stay for three nights, but decided on a whim to explore more of the city and stayed at a variety of places.

I personally grew up going on camping trips, and with no air conditioning so I didn't mind our little hut (sans television and with one small and barely working air conditioner). There were board games and books available at the restaurant right outside, with cozy hammocks swinging next to a tiny pool. The beach was a short and easy walk, and the place next door let us use their beach chairs as long as we made a purchase at the bar (Coronas please)! Dinner was AMAZING with some of the yummiest margaritas I've had.

Our spur change to leave early made us lose our money for the other two nights we booked. Sylvia and Helmut looked heartbroken that we were leaving and thought we didn't enjoy our stay. WE DID! We are just sort of spontaneous when it comes to vacations. They are lovely people and we thank them for their sincere hospitality.

Room Tip: Get the room with the air conditioner (the king bed)
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  • Stayed May 2011, travelled as a couple
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Helpful?
Thank Jaeda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2011

Having stayed here for a few nights, I wished I had paid a bit more to stay nearer the town center. The setting is beautiful but it is in the middle of nowhere and you will end up paying alot in taxi fares if you want to do anything more than sit on the beach and eat in the hotel restaurant.

The rooms are ok but a bit basic for the price - no safe, no phoneline, no tv, no clock/radio. Normally, I wouldn't care too much, but due to its remoteness you can't just pop out quickly for something. The shower/tap water is heavily chlorinated, and the drains can sometimes smell really horrible - if you want a shower, best use the swimming pool. There is also no 24-hour reception/guard, so any problems will have to wait until morning.

There is a beach very close, but it is a bit dirty and rocky - just about ok for sunbathing but not much else. Downtown, the beaches are much better and is where we spent most of our time.

Room Tip: If you really want to stay here, rent a car.
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  • Stayed April 2011, travelled as a couple
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Helpful?
7 Thank Pulquero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 February 2011

We found Coco's on the internet. A big Thank You to everyone on Trip Advisor! Thank you for the wonderful reviews, and thank you for answering all my questions. We LOVED it! We arrived in the evening after a very long 12 hour day of traveling. Sylvia greeted us like we were family. She helped us get settled, and then Helmut cooked us a fabulous dinner. Boy, he can cook! The food was beyond wonderful. The menu is so diverse, we never had the same thing twice (unless we chose to!). The pizza is fantastic..I'm orignally from Chicago, so I know my pizza, and Helmut's pizza totally hit the mark! The homemade dips that are served with tortilla chips had me asking Helmut for his recipes!

Cabanas: Lovely! Cozy, with air conditioning and a ceiling fan. Cute deck/patio in the front..great for morning coffee, or evening cocktails. There is no refrigerator, or water in the rooms. Stop on your way down, and pick up a cooler, ice, and a huge jug of water.

Beach: The beach is about 100 yds away...I was afraid we'd have to cross a busy road, or walk across scorching pavement to get to it. No way. A quick walk thru sand will get you to the beach. I didnt even wear shoes to get there. The beach is beautiful. White sand, and crystal clear blue water. Absolutely fabulous. Go to the left, and the small resort next door will let you use their chairs and palapas. Just buy a drink or lunch while you're there. We liked the little bar there so much, we would go there for our happy hour drinks before going back to our cabana for dinner.

Money: Coco's does not take credit cards. Be prepared to pay in cash for any charges to your room. Helmut will give you the best exchange rate available.

Rental Car: We booked our rental car on line with our tickets. $300 for ten days. Not bad. Until we got to the Dollar rental place. The insurance was outrageous. $50 a day for full coverage. That cost almost as much as our room! We took it, mostly cause we were so tired and hot. We just wanted to go. It did come in handy tho. We woke up our first morning to a flat tire. Helmut called Dollar for us (language barrier!), and Dollar came out with a replacement car, at no charge to us. Driving in Mexico is nuts! Be prepared for children, dogs, cars, people, jumping out in front of you. It was like a video game! We felt that we made a good choice by getting the car. Coco's is a bit out of the way, and we definately needed it.

We would definately go back! Helmut and Sylvia are a couple of the nicest people you will ever meet. Committed to providing a relaxing vacation experience, cleanliness, and service. We adored them. I actually cried when saying goodbye, something I've never done before.

Thank you Helmut and Sylvia! You're the very best!

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
3 Thank Corinne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 February 2011

We couldn't pass up staying at CoCo's for one night on our trip to Cancun so we rented a car and took our friends along for a one night stay. They told us it was the highlight of their trip. I ordered pork chops in mushroom sauce and Helmut did an absolutely wonderful job preparing them. The sauce was marvelous. A nice relaxing evening. The road is being re done and will be fantastic when finished.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JohnRWestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cocos Cabanas

Property: Cocos Cabanas
Address: Xcalacoco, Lte. 2 ,Punta Bete, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#53 Top resorts Hotel in Playa del Carmen
#54 Romantic Hotel in Playa del Carmen
#68 Family Hotel in Playa del Carmen
#73 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): €
Hotel Class:3 star — Cocos Cabanas 3*
Number of rooms: 6
Official Description (provided by the hotel):
Set in lush tropical gardens, Cocos Cabanas has 6 cozy Bungalows (3 Queen ,1 King and 2 Junior suites), an outdoor Swimming pool and is just 10 minutes walking or 3 by bike from the beach. All bungalows have A/C, Ceiling Fans and iPod docking stations. The Junior suites come with King Bed and a Futon , Kitchenette, Fridge, Micro, Coffee-maker and all Boutique amenities .The bungalows are built in a typical local style with thatched roofs made of dried and woven palm-tree leaves. They all have tiled flooring and private bathrooms with a shower or bath. Cocos Cabanas offers both Mexican and international cuisine, including pizzas made in Coco's wood-fired oven(Lobster-Pizza), grilled Shrimp, Lobster and Steaks and a range of Mexican appetizers and Main dishes such as Mole poblano, Guacamole,Mixiote, Ceviche or Quesadillas. Guests can relax in the sun loungers or hammocks by the pool, go snorkeling or explore some of the nearby Mayan ruins, including Tulum or Chichen Itza. Ferries to the island of Cozumel leave from Playa del Carmen, about a 20-minute drive from the resort.Just Relax we do the rest!! ... more   less 
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Also Known As:
Coco`s Cabanas Hotel Playa Del Carmen
Cocos Cabanas Riviera Maya, Mexico - Playa Del Carmen

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