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“Wonderful boutique hotel” 5 of 5 bubbles
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #23 of 213 Hotels in Playa del Carmen
Certificate of Excellence
Kelowna, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful boutique hotel”
5 of 5 bubbles Reviewed 16 February 2012

We thoroughly enjoyed our stay at the Aventura Mexicana hotel in Playa del Carmen. The location was excellent and the service was terrific. Our beautiful room was situated close to the pool and courtyard. We met many wonderful people during our stay. The food was good and we received fantastic assistance from all the staff. The front desk arranged a tour to Coba and our transportation to the airport. We enjoyed meeting the manager and he went out of his way to ensure our visit was enjoyable. We recommend this hotel to anyone who likes a more quiet, intimate setting. The inexpensive all inclusive offer was a real bonus.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Kelownagrandparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (309)
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English first
Fontenay-le-Comte, France
Level Contributor
119 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

Overall, excellent.

The attitude of the staff is what makes any hotel from the most modest to the most grand. Aventura Mexicana is not a grand hotel, but it is clean, comfortable and - given the location between 5th & 10th Avenue - pretty quiet.

The staff, on the other hand, would grace any hotel. Nothing was too much trouble. Travelling with three children, could we possibly have adjoining rooms? Well, of course we could! Could they find us a small space to park the hire car? No problem!

The rooms were perfectly serviceable and a very nice touch was the little basket of "organic" soaps and shampoos. I loath air conditioning and it was nice to be able to turn this off and rely on the ceiling fan instead. There was a fridge in the room which allowed us to have a little minibar all of our own at a low cost and the rooms we were in (2202 & 2203) were close enough to the reception to have wifi on tap. If I could improve one thing it would be to change out the sheets from poly cotton to cotton, but this is really a very minor point.

The courtyard and little swimming pool is charming and gave us a nice spot to cool the children down after hot session on the beach.

We didn't eat any meal except breakfast in, so I can't really comment on the restaurant.

Given the location and value this hotel represents, quite why anyone would go all inclusive in PDC escapes me.

Thoroughly recommended.

Room Tip: For adjoining rooms in a fairly quiet corner with in-room wifi access, 2202/2203 were a good choice.
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jon_Doust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wash DC
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

We stayed here for 3 nights in February 2012 on the recommendation of my husband's cousin who had stayed here before. It's a nice small hotel with a terrific location for enjoying the beach, Cozmel and the thriving commerical/resturant/shopping area. The rooms are clean and servicable, with bottled water included. There was plenty of hot water and the A/C worked very well. Our room had a window towards the street (we were on the 3rd floor), that was double-paned so no street noise came through. Our room had an open floor plan with a bath alcove. I would inquire about the layout of the larger rooms if planning on bringing children. The common areas are kept tidy and are attractive to sit or sun yourself. They had a pool for children and adults.

I would not go for an all-inclusive package here because there are so many excellent resturants in the commercial area. The included breakfast -coffee, juice, bread/roll- was quite basic. The coffee was stellar, does anything much else matter? We needed a bigger breakfast so we could have a late lunch after snorkling so we also ordered eggs/fruit off the menu. They were moderately priced with portions to suit an American (another day we split a breakfast burrito) and quite good.

We had dinner one night at the Cafe, seafood paella, which was what we expected. The menu has a good variety of items typical of the area, but as I said, many other resturants are really excellent so the small cafe has a lot of competition. For breakfast or a snack it's tops.

All in all I would recommend this for those who do not want an isolated resort experience. The location in the town is key to it being an interesting place to stay. I felt for the money it was an excellent value and a good location for beach, shopping, snorkling and site seeing.

Room Tip: Families may prefer to stay in the area closer to the children's pool. There is no elevator and...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WashDCD_C_Grl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

My husband and I stayed here for 7 nights in September. We couldn't have been happier with our decision. We were on a budget and for us, this was perfect. The grounds are beautiful and feel very "Mexican"; very green and lush. We did the all-inclusive plan and felt it was WELL worth the money. The food was good, as was the service. Our room was very clean and spacious and had a small balcony overlooking the street. It was fun to watch the locals go about their lives. We tipped our maid a couple of dollars a day and we always had clean towels, bottles of water, etc. Our bathroom had a door, though I've read that many rooms don't. There wasn't a bathtub but the shower was extra large (plenty of room for 2 :) ) and we had plenty of hot water and the water pressure was fine. The pools are small but perfect for cooling off or laying by them and I rarely saw anyone in them. The beach was no more than a 5 minute walk and the water in the ocean was so warm! We used the Kool beach club because it was free and had no problems. The waiters walk around often asking if you want drinks but not overly annoying. The most annoying were the locals asking if you want a massage, but a firm no is all it takes and they move on. The hotel arranged an excursion to Coba and that was amazing and well done. We also had them arrange for a taxi when we left and it was there waiting for us 10 minutes early. Everyone was friendly and helpful. We even went out to dinner one night with Andrea, the bartender, (who is WONDERFUL by the way) to a local restaurant down the beach that she recommended. My husband and I are going back in October so that should really say it all!

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank batkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 February 2012

Just returned from 11 nights at this hotel. My partner and I thoroughly enjoyed our stay at this small hotel. The location is excellent and we didn't need to rent a car. The rooms (we had to move our last night since we added one more night) were clean, clean and comfortable. AC worked well in both rooms. WiFi available in a couple different common areas but in our first room we had for the majority of our stay we had no trouble with wifi in the room. Water pressure in the showers was good. Toilets flushed fine. Beds are a little firmer than we prefer but we were able to sleep fine. We opted for all inclusive which was new for us and other than a couple of very minor hiccups it was great! We definitely felt like we got our monies worth. We went to both beach clubs the hotel has passes for. Kool Beach was closer but busier and like others said the pass relegates you to the plastic chairs versus the nicer wood ones but honestly it wasn't a big deal. Indigo beach club was smaller and quieter though a little further from the hotel. We liked the feel of Indigo but the beach at Kool was nicer in our opinion.

The menu at the hotel restaurant which is the one you go to for the all inclusive had a good amount of offerings including pasta, seafood and mexican. Lunch menu was a little small but okay. They make a great burger at lunch time! We generally found the food very good with an occasional inconsistency but nothing horrible. The servers are very nice though service is a little slow so do not be in a hurry.

Clientele was very mixed with regards to age and gender though we noticed many couples and just a few families with kids. They have two small pools but they are adequate for lounging in and around and are kept clean. Grounds are very well kept. Staff is very friendly and helpful.

Would definitely stay here again!

Room Tip: We stayed in room 1401 which was a honeymoon suite and it was a great size with a small couch and lo...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank WChvrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. THE VIP is only available through our website. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Riviera Maya, Mexico - Playa Del Carmen

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