Hotel Xcaret…. Wow!!
We were very sceptical about booking this new resort with basically no information or reviews on it, but boy am I glad we did.
From the moment we landed til we got back to the Cancun airport to go home we got the vip treatment. The staff was beyond amazing, they couldn’t do enough to make our trip a fantastic one.
The resort itself was beautiful, lagoons, greenery, nicely laid out, swinging bridges and path ways everywhere with incredible views. Check in was quick and smooth, we stayed in the terra section, pool/ocean view, second floor. Kayaks and paddle boards available to try in the lagoons.
The rooms are incredible, very nicely decorated with local woods and tapestry’s being used. Nespresso coffee maker, mini fridge with lots of snacks, beers, waters, and pops. Large shower, jetted tub, and lots of shampoos, lotions, etc., large deck with chairs and hammock. we were in the tierra casa and it was perfect.
Wi-Fi is excellent all through the resort, and usb chargers in the rooms.
The food was delicious, tonnes of variety. From the buffets to the a la cartes, it was all great. Oh and the snack bar I expected hot dogs, chicken fingers etc. was I surprized by the quality and service, fantastic. Top shelf drinks, anything you want they seem to find it. Cappuccinos’ available any bar or restaurant.
There is many pools including a kid’s area,...Hotel Xcaret…. Wow!!
We were very sceptical about booking this new resort with basically no information or reviews on it, but boy am I glad we did.
From the moment we landed til we got back to the Cancun airport to go home we got the vip treatment. The staff was beyond amazing, they couldn’t do enough to make our trip a fantastic one.
The resort itself was beautiful, lagoons, greenery, nicely laid out, swinging bridges and path ways everywhere with incredible views. Check in was quick and smooth, we stayed in the terra section, pool/ocean view, second floor. Kayaks and paddle boards available to try in the lagoons.
The rooms are incredible, very nicely decorated with local woods and tapestry’s being used. Nespresso coffee maker, mini fridge with lots of snacks, beers, waters, and pops. Large shower, jetted tub, and lots of shampoos, lotions, etc., large deck with chairs and hammock. we were in the tierra casa and it was perfect.
Wi-Fi is excellent all through the resort, and usb chargers in the rooms.
The food was delicious, tonnes of variety. From the buffets to the a la cartes, it was all great. Oh and the snack bar I expected hot dogs, chicken fingers etc. was I surprized by the quality and service, fantastic. Top shelf drinks, anything you want they seem to find it. Cappuccinos’ available any bar or restaurant.
There is many pools including a kid’s area, and a few were even heated for those cooler days, and yes all have bar service.
The beach was nice, clean white sand, plenty of places to swim or just wade in for a walk.
One of the best perks of this hotel is that all parks and tours are included in your stay. You can go to any of the 6 parks, xel-ha, xcaret, xplor, xplor fuego, xenses, xichen ( chichen itza deluxe tour), xoximilco, and xenotes. All busing and food included. We went to xcaret, xplor, xenses, and the chichen itza tour. A bus rotates most of the parks and back to the hotel every 30 min so you can come and go as you please.
One of the cooler things this hotel has is a wrist band that looks like a watch, you can remove it which is great for showering, sleeping etc. this wrist band is your door key, you just tap it on your door to unlock, it is also you access to the parks, just a tap at each park to enter, oh and you can go to each park as many times as you wish.
We received private transfers from this hotel direct, no extra cost, no going to a million hotels first.
There is construction going on at this resort, it didn’t affect anything as far as we were concerned, they are in the process of growing.
There is “time share”, “travel club”, “vip club”, but you just have to say no thank you or go check it out, whichever your preference is.
I can’t single out one employee, they were all exceptional, thank you for making my stay a memorable one, and we will be back with friends and family in tow next time. I hope as they grow to a larger hotel, they retain their high level of service and quality.More
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