We spent eight days in Playa del Carmen and stayed at Royal Palms. We have stayed in this complex more than ten times and in various units. Unit 5 is a two bedroom unit, currently for sale, and is in desperate need of a facelift. I can honestly say that all the other units we have stayed in were extremely well stocked, excellent bedding and towels, however, unit 5 doesn't even have as much as a serving platter in the condo. Each condo in the complex is supported by the individual owner. So, if the owner doesn't want to update - there is absolutely nothing the management company can do about it. The bed linens in Unit 5 had tears in them, both TV's in the unit are old relics and during our stay, the frig. completely died. BRIC, the management company, went above and beyond to replace and udpated the frig. The bones of the condo are excellent and it wouldn't take much to bring this unit up-to-date. Even the shower curtains, in both bathrooms, have cheap shower hooks and faded and tired looking shower curtains. The mirror in the master bathroom upstairs is also severly oxidized. I would not hesitate to stay at Royal Palms but I would not pay top dollar for Unit 5. There are a TON of new condos in the area and new ones currently being built. The older complex is extremely well managed (Lena) and with the exception of Unit 5 -- all units have been udpated and have aged very well. The location is great (Calle 26th and 5th Avenue) and there are many outstanding restaurants in the area.
- Official Description (provided by the hotel):
- The Royal Palms features our high-end, luxury collection of private homes for rent.The Royal Palms is a boutique collection of 10 private condo homes, each offering a vast and unique array of amenities and serviced by Playa del Carmen's leading vacation condo rental company, BRIC Vacation Rentals. The Royal Palms offers 1, 2 and 3 bedroom homes, available for weekly and daily rentals with the benefits of hotel like service. ... more less
- Reservation Options:
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- Also Known As:
- Royal Palms Condominiums Hotel Playa Del Carmen
- Royal Palms Condominiums Riviera Maya, Mexico - Playa Del Carmen