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Reviewed 15 March 2014

There aren't many older condos or hotels in Playa which have retained that hacienda style charm while still fulfilling all the needs of the modern traveler. This particular one does just that. When you walk in, you feel like you have found your own special corner of Playa that feels like home.
Not all condos here are created equal, and some do not have a/c, so really read the description before signing on. It is more of an issue in July or August but during the winter months the ceiling fans are sufficient.
The Royal Palms is a short walk from the best beach, (Mamitas beach) and is convenient to everything. There are many good restaurants nearby. A car is not necessary as the whole strip is very condensed and is only about two miles long total. This is great base for vacation and a very good value, as the condos are spacious and clean.I was surprised that it was pretty quiet considering how close to the action it really is.My suggestion is that if you stay here, you should go with the higher floor / nicest condo that you can afford. Unit 6 is very nice. You will find the service good and the people friendly, but be aware that this is not a full service hotel but a condo complex. So it is more or less self serve.
I had a great time while staying here, and would definitely come back!

Room Tip: They're all pretty good. But some of the higher floors have a cool view.
  • Stayed: December 2013, travelled as a couple
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1  Thank Travelcrazy311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

I have stayed at the Royal Palms several times. Each time has been a different condo. I have never been disappointed. It's awesome there!! The rooms are very clean which to me is everything. The condos are tastefully decorated and very up to date. Great location. You can walk the entire area of playa del Carmen. From the beginning to the end. The only thing about royal palms is if you're looking for a pool, there isn't one. Which really is not a big deal because mamita's beach is super close. Staying at the royal palms you are by the best restaurants. I've been to playa several times, it's a great place to visit and staying at the Royal Palms is the way to go. You will not be disappointed.

  • Stayed: January 2014
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2  Thank Svr123rud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

This condo was absolutely amazing. It was beautiful, HUGE, nicely decorated, and quiet. I believe we were in Unit 6, which is an awesome loft style condo with 2 king size beds, a huge bathtub, 2 full bathrooms, a full kitchen, a nice living room, etc. We had some trouble locating the place because we arrived after dark, but happened to stumble upon it. These condos are literally right off of Quinta Avenida and are gated. You receive the code upon checking in, so you feel safe. The website also said there was parking included, but this means on the street. We had to park on the street a couple blocks away. We left our car there and nobody bothered it during our stay. We also walked to the Mega Grocery Store pretty regularly. These condos are an easy walk to stores, shopping, restaurants, the beach, etc. The only issue we had while staying here were a few ants that were attracted to the water in the sinks, but it wasn't a big deal at all. I would DEFINITELY suggest these condos to anybody wanting to stay in Playa.

  • Stayed: November 2013, travelled as a couple
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1  Thank 600lbsofsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

We've been to the Royal two other years and its always been. GREAT. This summer 2013 we are in unit 3 with a mezzanine bedroom. PERFECT. No hot sater issues or pressure problems here. 9.5 on 10. Our unit 3 is on the ground floor. NO WINDOWS on 5 th or 26 th. And that new noisy bar on 26 th is lng gone in August 2013. Very quiet unit sleeps two perfectly and great price.

Room Tip: Some rooms facing 5 th avenue have been replaced with sound reduction windows. Some otherr owners have sound proofing type windows. Call BRIC and ask before booking.
  • Stayed: August 2013, travelled as a couple
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1  Thank Rich A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013

We have stayed at Royal Palms many times and and various units over the years. This is the first time we have rented the rooftop penthouse. Overall, the condo is beautiful and I would not hesitate to stay again. I do think it is time for the owner of this unit to do some updating. First of all, the water pressure in the unit is horrible. Worse than that, saying that the hot water is hit or miss is an absolute understatement -- mostly miss.

The location can't be beat, and the staff (maids and super are amazing) April 1st a new manaement company has taken over this property, BRIC Vacation Rentals. They definately are not working for the customer (you). Upon arrival, they want you to walk down to there office to make final payment even though there is a BRIC agent at the property. Makes no sense, especially when you have elderly people in your group.

We had a huge cockroach in the master bedroom as did our friends in unit 5. We did have 20 inches of rain while we were down there and this may have played into the problem.

The location is great, the staff is amazing. I wold not hesitate to stay at this property again.

  • Stayed: June 2013, travelled with friends
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2  Thank Annie-MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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