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“Excellent hotel, great location, great room, and great service.”
Review of Hotel Victoria

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Hotel Victoria
Ranked #42 of 104 Hotels in Merida
Reviewed 24 December 2017

Excellent hotel. Room was lovely. Clean with nice furnishings. Bathroom is large. Nice shower. We stayed in room #314 and it was very quiet. We had king size bed. A/C work d great. The coffee in the room was a nice bonus. There is a refrigerator in the room. The staff was wonderful. The restaurant for breakfast was excellent. Buffet. Great service and price.

Room Tip: Room #314 quiet location.
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Stayed: December 2017, travelled as a couple
Thank littlebuddy4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 159 reviews

Reviewed 4 November 2017

The staff was so helpful and respectful. Was there for a week and do not speak the language. There were English speaking employees that were very kind in getting the information I needed. They helped with printing out my boarding pass also. It’s located close to everything. I will stay there again next trip.

Stayed: October 2017, travelled with friends
Thank zeemarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

great food very reasonable.walking distance to starbucks.good place to do walking.can go to 6th floor balconey and get a great veiw of the whole city.staff very helpful.rooms very cleaned.room rates price reasonabled

Room Tip: ask for a room with a balconey
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank jr19622015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017

The beds and the room were small and confining. The internet service was extremely poor and we only had access lying down with our hands extended at full arms length. They refused to honor the rate for the room and charged extra for the kids despite the fact that the agreement said for 4 people.

Could not stay and checked out early as kids were miserable. Ended up being informed they would charge us for aan extra night as we did not honor four night stay. Staff was uninterested in our complaint. will go back to Conqusitador which gets an A+ rating,

Room Tip: dont stay there
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  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Didi2766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2016 via mobile

We went to stay at the hotel during our honeymoon and it was. Horrible stay. The internet in the hotel never worked but that was just a small problem. The bigger one was that from our shower there was almost no water and there was no opportunity to wash yourself.so we wanted to see if maybe the bathtub works, but the water leaving there was brown and smelled disgusting. When we mentioned the problems to the manager they did not do anything about it. We had a very bad experience with this hotel, the customer service was not existing or rude. We did not get any reimbursement or apologies until now

Stayed: November 2016, travelled as a couple
Thank Felix N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Victoria

Address: Calle 56-a #438 X 29 | Paseo de Montejo, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #42 of 104 Hotels in Merida
Price Range: €49 - €55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Victoria 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Victoria Hotel is located just 50 meters from the Monument to the flag in the Paseo de Montejo main avenue of the city of Merida. From new construction, the Victoria Hotel offers comfortable and ample rooms for business travelers and aslo for couples or families. ... more   less 
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