The beds and the room were small and confining. The internet service was extremely poor and we only had access lying down with our hands extended at full arms length. They refused to honor the rate for the room and charged extra for the kids despite the fact that the agreement said for 4 people.
Could not stay and checked out early as kids were miserable. Ended up being informed they would charge us for aan extra night as we did not honor four night stay. Staff was uninterested in our complaint. will go back to Conqusitador which gets an A+ rating,
- Official Description (provided by the hotel):
- The Victoria Hotel is located just 50 meters from the Monument to the flag in the Paseo de Montejo main avenue of the city of Merida. From new construction, the Victoria Hotel offers comfortable and ample rooms for business travelers and aslo for couples or families. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Ebookers, Hotels.com and 5viajes2012 S.L. so you can book your Hotel Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.